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Easirent has a consumer rating of 1 star from 3 reviews indicating that most customers are generally dissatisfied with their purchases. Easirent ranks 123rd among Car Rental sites.

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Positive reviews (last 12 months): 0%
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Top Critical Review

“Stay away... stay away... stay away from Easirent!”

Jennifer S.

Be extremely vigilant when dealing with Sunny Cars as you may end up with Easirent who will scam you. They tell customers that their card does not cover the excess amount so that they then HAVE TO pay extortionate additional insurance cover charges! OTHERWISE THEY WILL NOT ALLOW YOU TO HIRE THE CAR! When I queried the non-return of my deposit' (as I was led to believe!) by Easirent with Sunny Cars they told me that I had opted' to take out unnecessary additional full' insurance cover when I could have been refunded by them for any amounts deducted by Easirent from my deposit in the event of any damage having been caused! Nothing 'optional' about any of what occurred however when I tried to procure the vehicle! None of this excess/additional insurance cover was explained by the Easirent representative with any degree of clarity at the time of collection. I was told that my credit card 'did not work' and that I would thus have to pay an additional 'deposit' of £126 in order to PROCURE the vehicle. The 'credit card' in question is a corporate American Express so to claim it would not work for the excess amount of £1,500 is ludicrous. Given that this occurred late at night in the middle of an industrial estate and that my young daughter was present I agreed to the deposit' charge in order to procure the vehicle and get my family out of there. Had I thought for one moment however that this enormous sum in excess of 150 (and termed 'deposit') would not be refunded upon return of the vehicle in pristine condition I would never have gone ahead with the hire. I have hired many many cars over the years and have NEVER had an issue such as this. The car rental price including insurance has always been just that... the car rental cost including insurance! To think it normal to pay an additional insurance cover charge of 151.97 on a car hire of 62 quite frankly beggars belief! This entire experience has been below board and shady but I see from other conned customers that this is par for the course for this company. I only wish I had read those reviews prior to dealing with this shady operation and known that I would end up paying minimum 4 times the amount I assumed! Why is it that no other car hire company I have ever dealt with has insisted upon payment of insurance cover 3 times the cost of hiring the car in the first place?! THIS IS A SCAM!

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Reviews (3)




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