driveJohnsons has a rating of 2.8 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. driveJohnsons ranks 5th among Driving Schools sites.
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I passed first time with Dave in Milton Keynes - I took a 20 hour course and passed this morning with 2 minor faults. Wooop Woop! Thank you drivejohnson's and Dave! I would recommend Dave to anyone who is nervous he will 100% look after you.
I had a medical emergency with my daughter and gave my instructor 1:15 minutes advance notice of having to go to A&E. She was annoyed I had to go to A&E with my daughter and insisted on rescheduling for the same day whilst I would be at A&E and insisted the cancellation policy is 24 hours - no further option. I raised a complaint with DriveJohnsons with proof of A&E calls and Uber receipt but they refused to help further as its at the discretion of driving instructor. I lost £64 for a situation I couldn't control - no compassion whatsoever. Be careful with what you do here esp. If you are booked with Hatifa in Pinner!
I had a medical emergency with my daughter and gave my instructor 1:15 minutes advance notice of having to go to A&E. She was annoyed I had to go to A&E with my daughter and insisted on rescheduling for the same day whilst I would be at A&E and insisted the cancellation policy is 24 hours - no further option. I raised a complaint with DriveJohnsons with proof of A&E calls and Uber receipt but they refused to help further as its at the discretion of driving instructor. I lost £64 for a situation I couldn't control - no compassion whatsoever.
Be careful with what you do here esp. If you are booked with Hatifa in Pinner!
Tip for consumers:
Don't pay for block of lessons - pay for 1 trial lesson at a time.
Driving instructor sabia was lovely at first then soon it became obvious she is sabotaging and preventing me from learning at a quicker pace. When I prompted at her to tell me the 'show me tell me' questions, she would say yes then not do it at all. Another scenario included when I found out after being with her for more than 4 months, she did not take me to test routes so when I requested she teaches me bay parking and test routes. She said ok. On the day of teaching me the bay parking, I reminded her at the beginning and then 10 mins of the lesson left. I reminded her again and she turns around and says 'yeah sorry thats for sharper drivers' i was speechless at that deceit to get me to pay her. She has berated me before and brought up my family upbringing when I did my first paralell parking and she expected me to get it right the first time and justified her attacks. Teachers should show some decent teaching skill, and patience rather than patronising and discouraging learners.
After posting this review on her yell.com she has breached confidentiality by spreading my personal information to men to intimidate me to remove my review. AVOID at all cost. It came to the point of threatening violence from the man. Police have been informed.
I passed first time with Dave in Milton Keynes - I took a 20 hour course and passed this morning with 2 minor faults. Wooop Woop! Thank you drivejohnson's and Dave!
I would recommend Dave to anyone who is nervous he will 100% look after you.
Tip for consumers:
Dave is very nice and friendly. He made the lessons enjoyable and put me at ease.
Products used:
Driving Lessons
Appalling experience with driving instructor NAILA MANSOOR. Driving instructor to empty your pockets on lessons with no taught content. The instructor uses her phone during lessons, turns up late and doesn't actually teach you anything; she wants to make a profit. I was not taught to complete cockpit checks, and the handbrake was always left down. How to do an emergency stop, moving away and stopping, safe positioning, mirrors (vision and use), anticipation and planning including MSM and PSL routines, how to use junctions, crossroads and slip roads. How to use rounadabouts safely and confidently as she would just grab the wheel or abruptly press the brake if I was in the wrong lane. I was not taught any of the manoeuvres including reversing and turning the car around. I was supposedly taught a parallel park but she lost temper after two attempts saying to leave this for another day. I could go on about the beyond poor experience. Customer service initially responded to my complaint but then allow Naila to make inadequate excuses which just proves I will not be the last pupil to suffer from poor experience and be out of pocket. "Helping pupils to learn to drive safely and pass fast is our speciality" clearly not. Avoid at all costs.
I just booked my driving lessons a week ago with this company. BIG MISTAKE! Waste of time and money. The instructor, if he is an instructor totally rude and no teaching skills at all. First he told me I was drunk lol. Seriously? I told him I'm not drinking at all and especially before driving? The 2 hours driving lessons is actually 1 hour as he was complaining about waking up 7 am and was tired. About the practice totally useless he was like " why you did that, did I tell you to do it? ", very strange and rude behaviour. He even asked me if I have a driving licence?!?!? Totally wrong, was expecting me to drive perfectly after 20 minutes in traffic. Stay away from those novices, they after your money and nothing else. Not even have the slightest teaching skills I told him I happen to be a teacher for 10 years so I have a clue about what it involves. Whatever, they deserve less than 1* I think.
I could not have asked for a better driving instructor. John Sundaresan has been amazing to me. He has been patient, kind, flexible, and consistent. He's given me all the necessary skills to be a safe and confident driver and I'm so grateful and so happy I passed my test today 14/4/22 1st time with just 4 minors, thank you so much
I booked 2 hrs lesson but the instructor did not arrive.Very unprofessional and awful behaviour.When I called them they even do not know,why he was not arrived.Totally waste of time.
Cancelled my FIRST driving lesson 3 time total lack of communication from the company office to its instructors waste of time I booked a lesson called the day before to confirm however they didn't put into the system and since then it just gotten worse. Don't waste your money or your time.
DriveJohnson's is a fantastic driving school and I highly recommend them. After being let down by another driving school at last minute and with a test coming up, dj really same and saved the day! They managed to find me an excellent instructor quickly who gave me a few lessons before taking me to my test and passing first time. Thank you for all your help and support!
After making the payment, the instructor failed to arrange the classes, he would tell that he would call back and I wouldn't hear from him for weeks, until I reached him back to ask again.
When I contacted the customer's services complaining they just sent an email apologising but did not take any further action, either to refund my money for the classes I had remaining nor to book the classes with another instructor...
Lack of professionalism and respect for people's money and time!
Booked a first lesson with this driving school, the instructor was very condescending, almost to a point of ridiculing me, doing little for my self confidence in driving, i am by no means a complete novice learner, as i have sat 40+ hours many years ago with AA driving school with a very good instructor who taught me extremely well all what i know today. During my first lesson after a huge number of gap years break in lesson, i found that the instructor didn't take the lesson very seriously, as he was looking at his phone the whole time, kept saying, "Take the next left" over & over & over for the entire lesson, i was simply driving around a block of flats for 2 hours, thats it. That was the lesson. The instructor didn't involve himself in the lesson, didn't give any helpful tips at all, was very rude, in a condescending way. I simply dislike this instructor, i just don't like his attitude at all.
Very bad instructor I was shocked when driving as he was swearing at people. I was very nervous for my first lesson and I couldn't concentrate. I don't recommend as it's a waste of money. If I could I would not even give 1 star as the instructor doesn't deserve it. Thanks God that I only have booked 2 hours not more.!
OK I am not really a person who complain but that is over everything! First of all they offered me to refund my money but already 3 weeks no money! I tried to call many times they always say I will call you back ( Sara, Lisa, etc) and never call! They couldn't find a driver for me and offered me refund it is not my fault. If so give me my money back, I don't understand what is problem with this company, the service is below everything, I am really angry and nobody even trying to help me.
Not sure about these 5 star ratings. My experience with this company has been pretty much the same as the other 16x negative reviews. Booking goes through fine. Then all of a sudden, the lesson is cancelled at the last minute. Trying to arrange a new lesson is almost impossible, due to them "experiencing a lot of calls" (I call b. S.). And therefore the chances of getting my money back is even more remote. I would avoid this company like the AIDS virus!
About a month ago I decided to book my first ever driving lesson with this company. Everything went well until the instructor postponed the lesson that I already had booked. I tried to fix another day we could meet that week, he told me what days of that week we could meet, and after I chose one day, he changed his mind and left it for next week. After this, he told me that the lesson was going to be the following Monday around 10ish because he was away on the weekend for bank holidays. After saying that he would confirm the exact time later in the evening, he didn't. I waited until Sunday when I sent him a message asking to confirm the lesson, he didn't answer. The following day in the morning, when I woke up early to get ready, I sent him another text asking him to confirm at what time exactly we would meet. He replied that he was supposed to come back from holidays the day before, but he was still away and that he was going to let me know about another day in the afternoon, again he didn't. The following day, tired of chasing him and waiting for my lesson, I called his head office and asked to swap instructors, to which they told me that they only had that one in my area and that he would put me as a priority later in the process when I have spent more hours with them. Overall the experience was extremely frustrating; communication from the instructor was almost non-existent. They made me feel like my money wasn't worth it because I only paid for one hour as I wanted to test their service first (fortunately) instead of a 10,20 or 30 hours bundle. Needless to say, I requested a refund and tried another company. I would definitely not recommend this company.
Tip for consumers:
Stay away!
Products used:
Non
Thank you to Mahmood for all his help, guidance and patience in helping me pass my driving test today in Morden. Would highly recommend him as a driving instructor
Paid for lessons in bulk and the instructor didn't honour the 3 last lessons, no contact from him and apparently the lessons expired. I tried to get in contact with the instructor but no response.
Tip for consumers:
Stay away, feel like I got scammed.
DriveJohnson's have been fantastic from start to finish. Their bookings process is simple and easy, the staff on the phones are really friendly and happy to answer any questions you have. I was allocated a brilliant instructor who explained things thoroughly and made lessons enjoyable. If you want to learn to drive, don't look anywhere else.
I booked for my sons birthday. Instructor did not show up. When I called head office they contacted her and she said she had been outside the house ( Blatant lie) Office staff very apologetic and rebooked for another instructor a week later. He actually turned up and lesson was ok. However for 10 days since then I'm trying to book another and it's impossible. He is refusing to give me one hour slots and the next lesson is 2 weeks away at not a convenient time. This would have been a month since the first lesson was scheduled. Awful service and not acceptable. I will have to try elsewhere as this whole experience has left a bitter taste in my mouth
I was taught by Ifet in Milton Keynes and she was a fantastic instructor! I was super nervous and used to make silly mistakes when I first started but she helped me to grow in confidence and pass my test forty try with only one minor! If you need to learn to drive, go with Ifet in mk!
Tip for consumers:
If you're near your test go for single lessons as it saves paying for a block of 10
Products used:
I had 25 hours of driving lessons taken in two blocks of 10 and five single hours.
Unprofessional, they steal your money, drivers waste your time, cancel lessons, dont show up etc. Admin are equally as useless (although some are fairly nice, but no one actually solves your problem). Avoid. I learnt relatively little and my driver bailed on me and stopped teaching about less than 2 weeks before my test :)
I just passed my test this morning in Leeds with an instructor called Ali. My lessons were engaging and better still we had a good laugh. I highly recommend drivejohnson to anyone looking for driving lessons.
Products used:
Driving lessons
TOTALLY UNRELIABLE DRIVING INSTRUCTOR! THE COMPANY DOESN'T KNOW WHO WORKS FOR THEM OR WHO THEY EMPLOY, LACK OF PROFESSIONALISM! THEY WILL STRING YOU ALONG FOR 30+ LESSONS AND THEN ONCE YOU BOOK YOUR TEST THEY DROP YOU BEING VERY ARROGANT AND RUDE THINKING THEY KNOW BEST LEAVING YOU WITH NO CAR OR INSTRUCTOR. THE COMPANY DOESN'T HAVE THE INSTRUCTOR ON THEIR SYSTEM AND ARE UTTER USELESS WHEN DEALING WITH COMPLAINTS. THE INSTRUCTOR ISNT WHO HE SAYS HE IS! WOULD NOT RECOMMEND, STAY AWAY FROM THIS COMPANY!
Thank you so much to drivejohnsons and my instructor Mark. From making my first booking with the office to passing my test it was easy, fun and informative. Soooo happy i can now drive and Mark was literally the best instructor i could have asked for. Would recommend anyone wanting to learn to use these guys.
We are a driving school providing cheap driving lessons in the UK. Our driving lessons are tailored to the pupils requirements to help them pass first time.