• Dreamtime Creations

Dreamtime Creations

Overview

Dreamtime Creations has a rating of 4.9 stars from 34,148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamtime Creations most frequently mention customer service, swarovski crystals, and shopping experience. Dreamtime Creations ranks 2nd among Gems sites.

Positive reviews (last 12 months): 100%
Positive
22
Neutral
0
Negative
0
3
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What reviewers want you to know

Positive highlights

  • Dreamtime Creations has the best selection of crystals available anywhere, and at reasonable prices.
  • Dreamtime has a more extensive selection than other sites I have used and their customer service is great.

Critical highlights

No critical highlights yet

How would you rate Dreamtime Creations?
Top Positive Review

“Birthday Purchase”

Sharon A.
1/17/24

This was a purchase for my daughter's birthday, who is a previous customer. She was thrilled with the Stained Glass gels from TinoVo and Dreamtime Creations, and I'm sure will be placing more orders in the near future. Thank you!

Top Critical Review

“Customer service sucks!”

Noemi R.
4/22/21

Purchased a bottle of Jenny's Secret Crystal adhesive and the cap broke off and I can't get to the product and it's a brand new bottle. I called and they won't do anything for me so I'm stuck with a brand new bottle that I can't open!

Reviews (34,148)

Rating

Timeframe

Other

Reviews that mention popular keywords

dreamtime creations (121) customer service (69) delivery time (23) shopping experience (21)
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Kathy M.
1 review
1 helpful vote
April 13th, 2020
Verified purchase

Seems like I received less but I didn't have time or energy to count each stone. I haven't placed them on my project yet but hopefully they'll give me that bright blue look that I'm shooting for. These surveys come too quick before I really get the chance to use the item therefore I can't speak on it.

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Nicole W.
1 review
0 helpful votes
March 12th, 2019
Verified purchase

I would like to start by saying the stones I received were beautiful. They also were received in a relatively speedy time, given that I paid for quicker processing. However, when I received my package, there was a slit in the smaller pouch of my Golden Sand flat backs and they spilled all over my dining room floor. I would have sent the entire package back had I not needed to use them immediately, hence the need to pay extra for speedy processing. So please take that in to consideration when opening packaging.

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Joyell D.
1 review
0 helpful votes
August 14th, 2020
Verified purchase

I gave 3 stars for online experience because the site wouldn't process PayPal at checkout. Other than that it was a 5 star online shopping experience. I like most of the crystals 2 of them aren't as pretty as the rest. I just won't order those the next time. I will shop here again and again. Thank you for caring about my feedback. I hope everyone reading this is healthy and safe.

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Anita R.
1 review
1 helpful vote
February 14th, 2020
Verified purchase

I was happy with everything except the website ordering page. Very difficult to change the number of items you want. Going from 1 to 3 was okay, but from 6 to 2 was not so easy.........................

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Shannan C.
1 review
0 helpful votes
January 2nd, 2019
Verified purchase

The site showed that stones were in stock. Once ordered and paid for, I was informed they were not. I had an important deadline to meet and had to pay more for more expensive stones in order to meet my deadline. I was not happy with my first experience purchasing from this site.

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CandidShanelle G.
1 review
0 helpful votes
December 29th, 2018
Verified purchase

I was surprised to learn upon delivery that orders are based on weight, not quantity . But I'm satisfied with Quality

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Courtney S.
1 review
0 helpful votes
October 10th, 2019
Verified purchase

I am happy with the quality of the banding I received but I was not satisfied with the amount. I thought I would have received more banding than what I was sent. I would have to do 4 or 5 more orders to get the amount I need. I don't think I will be ordering from here again unless I need a small amount.

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mary k.
1 review
0 helpful votes
February 2nd, 2017
Verified purchase

The product had the correct product number on it but product was not what it should have been. This is the second order that I placed that this has happened. I talked to customer service on the phone last week and apparently they have a problem with the stock being labeled incorrectly. They were supposed to correct this and I guess they haven't done it yet. Now I have two customers waiting for orders.

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Charlene K.
4 reviews
0 helpful votes
December 7th, 2017
Verified purchase

Overall good experience. Couple items on backorder. Didn't really care for the one color of stone I received but maybe it will look better once in the setting. Very fast delivery which made me very happy! Will definitely shop with your company again!

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Cindy D.
1 review
0 helpful votes
July 27th, 2019
Verified purchase

Liked the products I ordered, and the price was very good as well as good delivery time. However, the checkout process on the site was a challenge and took a few tries to actually get it to go through...not overly user-friendly.

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ShayneMaille I.
1 review
0 helpful votes
December 14th, 2019
Verified purchase

The product is fine, though it's not always easy to tell what the product will look like due to the special finishes on some of the Swarovski products. I found it hard to move around on the website and find always find, easily, what I was looking for.

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S A.
1 review
0 helpful votes
March 7th, 2017
Verified purchase

I've noticed that the last few orders that I've received the 1440 package had been opened and resealed with scotch tape. That does bother me. If I'm ordering the 10 gross bag, I would expect it to be factory sealed. There was also a time where the count was changed one the actual package and an additional 50 crystals were in a separate plastic bag. How do I know I'm receiving the entire 1440, I'm not going to spend the time counting it, I shouldn't have to do that.

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tom h.
1 review
1 helpful vote
July 12th, 2017
Verified purchase

I like your service and products. I do wish that you would remove items that are no longer available from your website. If a customer cannot purchase these items then why have them on the website? This creates a negative experience.

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Renee m.
1 review
0 helpful votes
September 4th, 2017
Verified purchase

I ordered product on September 4 and the order did not ship until September 7. The main reason for ordering from dreamtime is because another vendor that is closer to where's I live was closed. I contacted dreamtime because of a hurricane that was coming. The response email from dreamtime just didn't seem to be concerned just said it will get there when it gets there. I ended up ordering from the other vendor as well as I needed the product by the 13th. The other vendor is located in where in Florida an was able to get product to me faster. I received my order from dreamtime on September 16.

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Judy E.
4 reviews
0 helpful votes
May 2nd, 2018
Verified purchase

Color of the Crystal Clear Shimmers not what expected they shimmer blue and gold I thought they would be a clear crystal shimmer that just reflects shimmering rainbow similar to a clear diamond effect.

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Eddie s.
1 review
1 helpful vote
January 10th, 2020
Verified purchase

I ordered 72 pieces of baroque's Swarovski 6090. Golden shadow. And only have 24.
I ordered 48 pieces of clear AB And the price was very high.

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Rebecca Q.
4 reviews
1 helpful vote
October 23rd, 2017
Verified purchase

Dreamtime is great and has exactly what I was looking for. I wish the web sight would have had a link to an actual size chart. Had to find my own to know what 20ss looked like.

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Pat W.
1 review
0 helpful votes
July 13th, 2019
Verified purchase

The overall product was fine but for some reason I thought the larger stones were the sew on variety not the glue on ones. They will work but not as well.

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Lisa S.
5 reviews
1 helpful vote
September 15th, 2017
Verified purchase

I checked my order and I ordered size 8ss and per the rhinestone sizing chart what I received was 5ss. I don't have time to do a return due to needing to get work done. I will find another place to order my stones.

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Jane L.
1 review
1 helpful vote
February 5th, 2020
Verified purchase

I think we are talking about dark blue rhinestone bobby pins. Some were missing and when taking them off the paper, more fell off.

33.4K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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Cindy W.

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