• DreamShades

Overview

DreamShades has a rating of 3.2 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. DreamShades ranks 47th among Eyeglasses sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It took 3 weeks to deliver, and the customer service was very slow.
  • Order was placed in February and they guaranteed receipt within 10 days.
How would you rate DreamShades?
Top Positive Review

“Great deal on Lafont frames”

Nadiya S.
7/22/18

I didnt research the company prior to purchasing and had a wonderful experience. Saved at least $100 on my frames. I had a word with one of the owners and they told me that the company was run down after 2013, thus all the negative reviews. Seems like the new management is doing a great job. Happy I found this site!

Top Critical Review

“I bought some glasses 3 weeks ago”

victor z.
6/19/13

I bought some glasses 3 weeks ago. A week after I order the glasses I emailed the website and immediately they charge my credit card and they said the glasses would ship the following day. Two weeks after my order no glasses I emailed them again and now no response. It almost seemed to me that I had placed my order and they did not know about it until I contact them. Its a scam do not buy from them..

Reviews (40)

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Reviews that mention popular keywords

customer service (8) order (22)
Thumbnail of user joannep7
1 review
0 helpful votes
June 17th, 2013

I bought a pair of Bvlgari sunglasses on Amazon / Dreamshades from the UK... nice pair for around $400 as I was treating myself. After I had bought them I was worried after reading bad reviews on this website so I half expected an e mail argument with the company! However, I am pleasantly surprised they turned up on time and looking absolutely fine, so I actually have no complaints from ordering these from Dreamshades and aftere this experience I would use them again.
J Piper, UK.

Thumbnail of user markr28
3 reviews
9 helpful votes
February 4th, 2012

I have been a Dreamshades customer for over 3 months now, and I've had pretty much good experience overall. I pretty much buy all my shades from here. Also the items are reasonably priced and the staff is friendly. Overall a good experience, I would recommend them.

Thumbnail of user samv1
1 review
3 helpful votes
February 27th, 2011

On first impression, this website looks absolutely dodgy. I was very nervous but couldn't resist the cheap prices. Luckily the glasses frames I recieved was authentic and as I expected. I am very happy with this purchase.

1 bad thing was thatthey never told me my order was out of stock until I emailed them after waiting 1 week. They replied 2 days later. This is rather sub standard customer service. I ended up recieving my order after 3 weeks.

I recommend dreamshades fix up the look of their website to make it look more legit and speed up their communications. Otherwise very good prices and large range overall.

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David b.

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