DraftKings

I will say the casino allows wins on smaller bets but as soon as you increase you will see the dealer start magically getting 21 on slop hands. I wanted to try it an see how if I kept increasing bets what would happen and sure enough the system started reading where I placed higher bets on 3 hands at a time. Save your money and do the sports betting the system cannot cheat your bets there. Stay away from the casino. Better chance going to real casino instead of allowing computer to drain your account.

I ordered my husband several items from the Draftkings Store online for his birthday. I had an issue with the hat I ordered and although it took several days to receive a responsevia email, the customer service was extraordinary once I did. They went above and beyond to make sure I was satisfied with my order. It was worth the extra $ for expedited shipping. The box the items arrived in was very nice. I am extremely satisfied and while continue shopping on their site.

Before today I would of gave them maybe a 4.I never write a bad review I would rather write a good one But I have to do this because I know what is right!
I opt into a promo I think it was a three day two level progressive promotional. It ended om 1/1/2024 they told me there were no such promo. Well I watched it for the days that I played it. I was only at the first level and it was stating at the top of this promo with the total of what was played plus what I have won so far. But they say there were no such promo. Other words I'm lying. My husband and I have been in business for a good 30 years. If we would say or treat our customers that way we wouldn't have a business.

I saw all the negative comments and stayed away. Boy was I Wrong! Won at 9:16pm eastern time and processed at 9:17 and confirmed at 9:17. In my Bank at 2:22am. Wow

Finally catching up to Fanduel technology and when they do lights out. Good company strong customer service. Always there for you

First. You will notice how you will feel absolutely $0 for a couple hundred spins... But after you list enough suddenly you got done winning spins. But never a big jackpot. Do you ask realize that's mathematically impossible!
2nd their financials are totally off. They say I only lost $3k last month. Even you actually look at my bank account I deposited $30k to DK. And withdrew $12k... IN THE END THEY GOT ASK THAT BACK TOO THEN AFTER I WENT THRU THE$12K EVERY SPIN WAS $0. IT IF THOUSANDS OF SPINS I MAY HAVE NOT $1 OR$2 A HALF A DOZEN TIMES. THOSE$100 SKINS WERE COMPLETELY GONE ASK THE SUDDEN. IT'S SO FIXED. FOR ME ANYWAY IT BECAME OBVIOUS.
#3 THEY LOCKED ME OUT NOW THAT MY BANK ACCOUNT IS EMPTY! I CAN'T EVEN TRY TO GET ANY OF IT BACK. But they probably think they did me a favor me. In reality I was just to the point I put so much money in wandering I may have hit a bit and they owed me a 150 bonus and a $100 bonus
#4. BE CAREFUL they will say your deposit didn't go thru so you do it again... More you look at your bank later and they got double it is your back and didn't tell you... Your first deposit actually did go thru. TERRIBLE!
I'M FACT IN TAKING IT DOWN TO 1 STAR.
Thank you for listening learn a lesson from me and keep your money! If all casinos are like this they should be outlawed!

Draftkings are the worst, they could care less about their loyal players, They hide behind their customer service reps (cheap labor from another country) and are totally clueless. They will never resolve any real issues, they will just keep sending you automated replys.They are a joke, stay away!

My account gets locked repeatedly (has been over 20 times) because their security detects VPN software on my computer. I enter contests, cannot change my lineups and it can take days to get a response and get it fixed. I would not partake in daily fantasy with Draft Kings. The worst part is you cannot chat or speak with agent, only via email and it feels like you get AI responses. Brutal customer service and treatment of loyal customers.

Most casinos that offer VIP do so because you are a valued player. Not this crap hole. My VIP host was so happy to make my experience better. That was until i used a curse word in a text exchange. Not only did this Little $#*! suspend my account. But he then lied about it. Saying the naughty words auto triggered an account suspension. Which is horse $#*!. My host before this little bilbo $#*! was great. We had many exchanges and i was exactly as bad with my language with her. The difference? She had balls and this $#*! was a castrated $#*! and a liar. Any way. Last year I had 1/2 a million in play on this bull$#*! site. Since the little ball less $#*!es hissy fit and wounded tender feelings, they got jack $#*! from me. I am playing on Fan duel now.
Just be advised, draft kings VIP is total bull$#*!.

Alls I can say is somebody has to start the process of holding Draftkings accountable for the outright blatant cheating and basically robbing people of there money plain and simple

I had an unrecognized charge on my credit card from Draft Kings for $50. I contacted my bank and Draft Kings about this charge and while my credit card handled things like a normal company, and cancelled my card. Draft Kings took a different route, interrogated me like I was a criminal and have locked my account until further notice. They have not answered a single one of my questions about this fraudulent charge on my card, but have asked me dozens of questions all of which I've answered the same day I am asked. They have provided me with no information on the money I have on my account or open bets I have placed. The credit card in questions should not be associated with this Draft Kings account at all, and they clearly have bad online security in place or worse they are the fraudsters. This company should be investigated and it does make perfect sense that they already have a BBB rating of F. Can't get much worse than that.

This website is an absolute scam!

I had a horrendous experience with DraftKings.

In mid July 2024, I transferred a significant amount of money to them because they promoted a 20% bonus for every deposit up to 5000 CAD. This was my first time attempting to capitalize on a bonus from a gambling site.

After transferring the money, they flat out refused to give me the bonus, claiming they "didn't know" anything about the promotion. I sent them the link and a screenshot, but they still arrogantly denied me the bonus.

I was infuriated and immediately tried to withdraw my money.

Contacting their support was a nightmare—mostly automated responses, and nearly impossible to reach a real person.

When I finally did, my account was BLOCKED!

I contacted 13 or 14 different people over the past two weeks, each with different pathetic excuses and bogus reasons for my account being blocked.

I sent them all the required documents, including photos with my ID and bank statements, etc. Despite proving that I am the account owner and transferred the money, they continued to make excuses, offering no solution.

The most outrageous part is that they are holding over 5000 CAD and had the audacity to accuse me of having a gambling problem!

This was my first (and definitely last...) time trying to maximize a bonus, and I absolutely have no history of gambling payments.

It is beyond outrageous for them to keep my money and falsely claim compulsive gambling!

Their recent emails about a so-called "gambling addiction" pushed me to write this review, and I hope this helps others avoid falling into their trap.

I will definitely file a dispute with my bank about these fraudulent practices, and I have already filed a complaint with AGCO (Alcohol and Gaming Commission of Ontario) to expose these crooks!

Stay far away from this site—they are nothing but deceitful, dishonest thieves!

So last week I wrote Dk a email I lost a few $5 bets ( parlays) I was upset, I get a email saying my account is restricted. I was taking back by it thinking maybe even a mistake, I keep asking them what's going on why are they doing this, they respond by saying it's supposed to be fun and they intend to keep it that way. Today they respond with my account is restricted til Nov 2024 that's over six Months, i been on this site for 15 years I only bet $5 parlays a few a night and they restrict my account for 6 Months without a explanation, don't bet with DK they are not loyal or even fair…

This is the 2nd day in a row that it has taken DK hours to settle a winning MLB ticket. This is poor customer service, I'm pulling my money and going to Caesar's app until this is fix.

I had a winning bet and Draftkings didn't pay. I even sent them everything they asked for to prove it and they would just send these irrelevant emails that meant nothing.

Customer service is horrible, generic texts to tell u be patient, there working on it, 3 weeks had restrictions put on my account, still can't withdraw money, still no answer
Don't use this website, 0 rating use other websites. Horrible

I made 6 deposits on rocket casino and opted in for a bonus and I never received any. Contacted customer service and was given answers that had nothing tp do with the question I asked and was told I lived outside the country, when in fact I live in Connecticut where online gambling is legal. Don't waste your money or time with this nonsense.

You will never win better off burning your money. But the sad part is these are supposed to be regulated what a joke But idiots like myself continue to donate our hard earned money to these $#*!s and then they wonder why people go postal. This is just legal way of robbing people and if you complain they will say your just upset cause you lost. Like how do they get away with this. Everything in this world if it has to do with money it probably a scam. I hope they lose billions