• Doteasy

Doteasy

Overview

Doteasy has a rating of 2.5 stars from 304 reviews, indicating that most customers are generally dissatisfied with their purchases. Doteasy ranks 76th among Web Hosting sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • They offer many packages as well and great customer service of needed

Critical highlights

  • It entered all of the domain names I searched and there was no way to remove them.
How would you rate Doteasy?
Top Positive Review

“Dot Easy really makes it easy!”

Kelly O.
5/12/20

Dot Easy really makes it easy! I have used them for several different web sites over the past 20+ years. PLEASE keep up the great work. You are ALWAYS there for me to answer any questions and help me through the hard spots!!!

Top Critical Review

“Charges Automatically even you disable auto renew”

Umair M.
3/16/24

Really disappointed from doteasy services, My domain was shalimarfood.ca registered with dosteasy, My client don't want to renew the domain, i turned off auto renew, Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you." I ignore that email, because i don't want to renew the domain, The suddenly coercively they charged from my account, and renew the domain, I contact support regarding their blunder, they said they will never give me refund, Very disappointing from doteasy Regards Umair

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29) domain name (26)
Thumbnail of user matto28
Matt O.
5 reviews
0 helpful votes
February 28th, 2020
Verified purchase

A lot more expensive than 10 years ago. But still a great service. Although phone support has been down today.

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Nelson M.
1 review
7 helpful votes
February 20th, 2019
Verified purchase

Generally very good. I had some excellent assistance from Cissie which helped resolve some issues about my overall plans. I had previously had discussions using Case #************** which helped me sort out the best manner of organizing what I needed. Over a period of days I had help from Kelvin and Edwin. I appreciate their assistance and knowledge of the hosting plans and how the domains can be administered under the plans of interest

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Stuart T.
1 review
0 helpful votes
June 15th, 2019
Verified purchase

This part of the process has gone pretty smoothly, but I'm still not 100% clear on how to get my domain name transferred ... Trust/hope it's as (dot)easy as everything else has been thus far! ;-)

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anonymous G.
3 reviews
0 helpful votes
September 6th, 2019
Verified purchase

I had trouble with another browser and had to call customer service. He helped me figure it out, thanks!

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Nikou M.
1 review
1 helpful vote
February 19th, 2019
Verified purchase

So.. I'm told that what I've just completed is an application? But I was under the impression that I just paid to have my website made. What's going on exactly. Thanks.

Thumbnail of user kennethc83
1 review
0 helpful votes
September 13th, 2017

Building a website with Doteasy is so easy thanks to all the tools and easy-to-use applications they provide. They even have a website builder included without charge. Yes, it's prices may be a bit high for its capabilities but with all the extra features, tools and apps, it's definitely a great choice for small business like myself.

Service
Value
Thumbnail of user andys250
Andy S.
1 review
0 helpful votes
March 7th, 2019
Verified purchase

Still a little bit cumbersome even with Master Account, i.e. not sure why it doesn't auto populate contact fields with Master Account info

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anonymous C.
2 reviews
0 helpful votes
July 31st, 2018
Verified purchase

The exchange rate is shockingly high, about 10% higher than current credit card rates so it would be nice to be able to pay in USD for a .ca domain, or be offered a more competitive rate.

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Brad C.
1 review
0 helpful votes
July 5th, 2019
Verified purchase

Great service and advice over the phone. I wasn't impressed that part of my purchase had to be done in USD currency when I'm a Canadian dealing with a Canadian company, but I understand the marketing reasons behind it.

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Sandy N.
2 reviews
0 helpful votes
October 19th, 2016
Verified purchase

Being that I was already a member it was not clear that when I created a master account that both domain names are now under one? Please let me know if this was done ... Should be

Thumbnail of user matta76
Matt A.
3 reviews
0 helpful votes
January 27th, 2017
Verified purchase

It would be helpful if the owner and admin fields were auto-filled based on past orders, since I am doing it through my Master Account it will usually be the same

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Alison C.
1 review
0 helpful votes
February 8th, 2018
Verified purchase

My only small problem was that I live in Israel but use an American based credit card for which I use my son's address but I just left out my Israeli address.

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Lisa X.
8 reviews
0 helpful votes
September 20th, 2017
Verified purchase

I would have liked to have seen australian currency as well as more options and choices right before purchasing incase I wanted to add more things etc

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anonymous Q.
2 reviews
0 helpful votes
November 29th, 2018
Verified purchase

Great experience, except I had to try a couple times because the first time I clicked the checkout button, nothing happened.

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Harry P.
1 review
0 helpful votes
January 14th, 2017
Verified purchase

Too many switches turned on that I had to turn off because I didn't want those services at this time.

Thumbnail of user corrinem3
corrine m.
1 review
0 helpful votes
December 14th, 2016
Verified purchase

Plans/Options are a bit overwhelming. A lot of choice and selection which makes it rather confusing for a newbie entrepreneur.

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Elizabeth G.
1 review
0 helpful votes
May 7th, 2017
Verified purchase

I would like to see in purchase to choose or monthly payment or total ...thats why i took the cheapest

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anonymous U.
1 review
0 helpful votes
August 5th, 2020
Verified purchase

Logging in I still had to create a new customer account vs adding the new domain to my existing account.

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Phil d.
1 review
0 helpful votes
October 28th, 2017
Verified purchase

hope signing up for master account doesn't mess up my original account, hansa-imaging.com (which i thought was already a master account?)

Thumbnail of user ianb145
Ian B.
1 review
0 helpful votes
June 6th, 2016
Verified purchase

For some reason, the first time I tried to establish a master account, your site was undergoing maintenance and I could not complete my signup/purchase. Other than that, the experience was very straight forward and smooth.

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Isaac M.
1 review
0 helpful votes
October 20th, 2017
Verified purchase

The discount totals didn't add up correctly for the totals and the "free domain" didn't show up correctly during checkout process.

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Fred S.
1 review
0 helpful votes
April 17th, 2018
Verified purchase

It's easy as pie. A lot of improvements have been made to navigating the site since I first started using it way back in early 2000's,

Thumbnail of user cheriew10
cherie w.
2 reviews
0 helpful votes
April 9th, 2018
Verified purchase

Good so far. Have several other sites. Will need to add this one to the master list. Promotional pricing was exceptional. Hopefully, I will be able to maintain this option and not fall back to the cheaper one, next year.

Thumbnail of user freds194
Fred S.
1 review
0 helpful votes
March 26th, 2019
Verified purchase

The site builder tool is great. It's much easier than Dreamweaver but I had to give up the total creative control offered by unfettered HTML and CSS.

Thumbnail of user anthonyg396
Anthony G.
1 review
0 helpful votes
October 10th, 2019
Verified purchase

Great experience (but, had to toggle back and forth between
domain costs / hosting costs / filliing out forms / master account just a bit...but, I think I got it all right now...thx!

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William W.
Typically does not respond to reviews

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