• DoctorSim

DoctorSim

Overview

DoctorSim has a rating of 3.26 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. DoctorSim ranks 37th among Unlocked Phones sites.

  • Service
    15
  • Value
    16
  • Shipping
    12
  • Returns
    13
  • Quality
    14

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
6
See all photos
How would you rate DoctorSim?
Top Positive Review

“Perfect”

U. K.
3/7/24

Realy fast upgraded, cheaper compared to concurrents, also they have added a new payment method, iDeal! Big plus

Top Critical Review

“Dr Dud”

Laurence J.
9/22/23

I went through Dr Sim to top up a sim I purchased in France. I topped up £20 because I had travelled to England and they didn't tell me until after the purchase was finalised that that sim was only good for France. When I asked for a refund they said sorry once the purchase has gone through you can't be refunded. Ha and their motto is Trust Us. Yes right. Thanks for nothing mongrels.

Reviews (59)

Rating

Timeframe

Other

Thumbnail of user abbyc124
2 reviews
2 helpful votes
May 19th, 2022
Verified purchase

I gave this site 4 stars because, while they couldn't unlock my phone, there was no explanation as to why. I know the phone is not blacklisted. But they did at least respond to my inquiries and issued a full refund. I'd give this site a chance again if I need this service again.

Tip for consumers:
This site seems legit, they do take a bit to respond to questions but at least they do get back to their customers.

Products used:
Tried to get my phone carrier unlocked.

Service
Value
Returns
Quality
Thumbnail of user jenniferl241
2 reviews
28 helpful votes
August 28th, 2017

I bought Iphone but it was locked. Wanted to know about the network it was locked, the status of icloud, and its not blacklisted etc
Doctor sim sent me all the required against my cellphone IMEI within 2 hours for like only 3 Usd in fees.

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From the business

doctorSIM is a technology company that provides a wide range of savings solutions for the cell phone industry and the premier unlocking company in the world. Our mission is to support the user by providing clarity in an industry dominated by chaos and a lack of transparency. In short, providing the solutions necessary for the user to take full control of their cell phone from the network providers and phone manufacturers.

doctorSIM provides phone unlocking services which allow users to use their cell phone on any compatible network in the world. Freedom to choose network carriers has multiple benefits primarily saving money in the long run. Complementing these unlocking services are IMEI phone checks, top-up services for networks located in over 200 countries, comparison tools for managing and calculating savings on monthly phone bills and repairs for all phone manufacturers.

Company Representative

Thumbnail of user philipn34
Anne H.
Customer Success Champion
Typically responds within 7 days

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