Review below will give you idea
Your credit union rating in scale or out of 10 ( ten highest) This is constructive criticism.
1. Leadership -1
2 policies -1
3. Several operations I. E fraud, branches - 1
4. Membership agents - 9
5. Response time - 3
6. Consistency - 2
7. Clients needs - 1
8. Behavior - 9 for membership and 0 for other departments
9. Membership leadership - 1
10. Client confidence - 1
11. Waiting time for call - 8
12. Fraud resolution - 2