Discountvapepen

First the website let me order something they were out of stock on and I had to modify my order by email. Next I paid 12.95 extra for 1-3 day shipping and it took 5 days. The website also recommended I buy a power cord for the vape pen and the one they sent doesn't fit. I asked for a refund of the shipping cost or a store credit and was told no, the shipping time is only an estimate. My point then why did I have to pay for it the site doesn't say it's an estimate?

Unbelievable, very unprofessional. I had a long history of ordering coils from this company, I have the unfortunate experience of ordering two boxes, and one of which don't work correctly, the owner and I wrote back-and-forth trying to solve the issue, then he finally told me to just go ahead and sue him instead of doing the right thing and helping me solve this problem. I even was about to order more from this clown in addition to empty tanks for another vape device I had. You know what, I'm gonna cut and paste the conversation between us so that you can see what kind of person you're going to do business with before hand…. You've been warned!
Seller says:
"SUE ME"
Wow, that's your response! Holy buddy, I am I gonna have a blast with your reviews!
In addition to the extra coils I wanted to order, I was also wondering if you had empty tanks for sale from SMOK for the G-Priv RMP 2?
Sure you wanna go down this business route, I really like doing business with you, but I'm not gonna do business with anybody that treats me like garbage and tries to wiggle their way out of something because they want to try and save a buck. Meanwhile, you're losing 100 from this customer, doesn't make much sense to me buddy so I'll give you another shot. Do you really want to do this cause I'd really like to continue doing business with you but again there's plenty of other Distributors out there. I just like to continue having the relationship that I've established. I'm very disappointed in the response. I'm getting to a complaint that is not only accurate but completely acceptable….
Tell you what, never mind what I'm gonna do is I'm gonna order another one from you using my business address and then I'll just switch the boxes and return it to you.
I could be a jerk too
Respectfully,
David
Date of experience: November 28,2023

Sold me an item that didn't work and expected me to trouble shoot/fix it. Customer service got snarky when I told them I tossed it in the trash.

Their site wont let me Review!
🤬🤬🤬HORRIBLE! 🤬🤬🤬 THEY SOLD ME OLD BATTERIES THAT HAVE BEEN SITTING FOR YEARS! I Purchased 5 Chargers & 12 Batteries thinking i was getting good deal. I couldn't figure out why the pens would die so quick; hours to charge & dead in 1 use! The chargers are Junk so that made it more difficult to figure out what's going on! After a few weeks of fighting batteries trying to figure out what's going on... I finally figured out that they had Sold me Old Batteries that have been sitting for a long time, likely years. Most likely they weren't stored properly either! I use natural herbs for medicinal purposes only; which has btw literally saved my life! But not these! This has made it very difficult to get the relief I need & has caused me nothing but un needed stress; which only makes me sicker! When you spend allot of $ that you cant afford on a bunch of junk; it's maddening! These Sellers are Crooks! I hope Karma takes them out of business! I honestly HATE this Company; and I don't ever use that word but I hate them! 😡