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Discount Tire has a rating of 1.9 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Discount Tire most frequently mention new tires, customer service, and road hazard problems. Discount Tire ranks 148th among Tires sites.
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Everyone is always so kind, helpful, knowledgeable, and experienced! When I went to visit for some tire pressure sensors dying they explained the why and the process of fixing them. They even relearned my sensors and fixed a leaking valve stem which was very kind of them! Overall experience was a 11/10!
I usually go to this place for every tire need for the last 5yrs. But they messed up my car and won't make good on it.i bought tires in 2023 and went in for tire rotation and one lug nut was stripped on and they had to break off the stud. I asked the guy what now he said "sorry.they do sell the studs at auto zone. But you'll have to take it to a mechanic to fix it." The last time my tires came off the car was when I bought new tires from Discount Tire. Going elsewhere now, SUGGEST YOU DO TO!
Does Discount Tires try to replace everyone's windshield wipers when you buy tires? Just asking because two salesmen tried to do so on my tire purchase.
Yes as a discount tire today and I had to buy four new tires which I bought fire stone the other tires I bought from there had a 60,000 mile warranty and they only had 34,000 on them and I was wearing in the middle they said tire pressure was too high But remind you, they rotate them every time and put the tire pressure at 40 pounds and they said that was too high but the ones that did it and they said they could give me no credit because the tires are overinflated
Had to get four new tires for the truck. Shopped around and their price was just as good as everyone else. They ordered the tires they came in next day. I dropped the truck off and they were done in about an hour. I would give them five stars but they one thing that needs to be done when you get new tire... wheel alignment. Front and back. How can you sell tires and not have the ability to offer a wheel alignment service? Overall they were very courteous and a very quick service turnaround. I'll go back for sure.
Products used:
tires
Two and a half hours for one flat tire. There weren't many people here when we got here. When I asked the you g service man how much linger and if they had even started he was rude. We were passing through Kerrville and weren't familiar with our options. There are a lot if tire shops here. We'll know next time.
Discount Tire does a great job with salesmanship. Problem I had was the amount of time it took from the time I first arrived until the time I was told to return. When my tire rotation was done, I was sent to another job shop to repair a broken stud, which Discount Tire said they did. I was there another three hours waiting for a total of 5 hours for a "tire rotation".
Tip for consumers:
Ask how long it is going to take and get a lunch voucher if longer then 3 hours.
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We specialize in tires and wheels. Our professionals are highly trained in the latest product offerings, vehicle fitments, installation techniques, and safety and quality issues. This ensures the most appropriate products and services are presented fo...
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