DigitalGreen.co.ukReviews 12

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!

We paid £850 for a site that their "Senior Designer" Stephen Bailey told us would take 3 days - 4 weeks on and we are still waiting for an acceptable design to be completed.

After submitting what we asked for, we heard nothing and it was only after we had chased him up after a week did we get anything submitted to us... which was not what we asked for and brought into question whether he had really read the instructions that we had sent at the beginning.

I have had to chase this company every day to get anything done, and when it is done it is invariably wrong or not what we have asked for - they have a knack of sending things through at 5pm when there is no time to go back to them with revisions.

When we have complained our concerns are not taken seriously and they have an attitude that appears like they do not care.

I cannot stress enough how much I recommend that you do not touch this with a bargepole.

If you want better value for money than these clowns then head down to your local casino and place a bet on red or black - even if you lose, it will be a better experience.

I paid up front (in full) for two separate projects (logo + stationary) and the few designs that I did receive were amateurish. Communication is awful and you constantly have to chase them. In my opinion, they are unable to deliver on any promises made. They were quite good at taking my money though.

I'm now trying to get a refund, which is unlikely as they claim my account is closed because there has been more than 6 weeks between our correspondences. From my perspective, I never opened an account with them but paid in full for a job to be done which has not been done.

With their current stance, I view them as liars and thieves but would however be prepared to change my viewpoint if they either delivered what I paid for or refunded me. I don't believe this is an unreasonable request.

Until this happens, I will be raising awareness of how poor the experience is of dealing with this company, so that others can avoid them completely.

Don't use this company for logo design. The fastest response I got was a phone call to get my credit card details. After that the average response time has been 10 days for very simple logo revisions,

I eventually settled on a design just to get something for my money, but have not been able to get the final design versions from them, having waited 3 weeks since my last email. Reminders have gone unanswered and even after being assured by phone that someone would get back to me I have heard nothing.

I have not been a difficult customer or ever been anything but polite and professional to them. I'm very frustrated to be treated so badly.

I would give zero if I could.

This company is beyond all hope. All efforts I have seen from them have been pathetic at best. I paid (like a mug) for the Elite package and gave up trying to squeeze edits from them after a fortnight.

In that time I received 2 sets of child-like designs (yes, it took that long to send through two designs). In the end I produced my own design using Inkscape vector software. There was zero creativity, imagination or thought put into their edits. I simply received a silly icon and coloured text on a coloured background.

Please do not use as you will be throwing away your money. They are still refusing to give a refund. £168 down the drain.

I would give this company 0 stars, but I have to give 1 as a minimum!
DO NOT purchase anything from this company. They offer to do logo design, business card design and letterhead design.

What they don't tell you is that they actually Google your company name, look for similar companies and use their logo's instead and pass it off as their own work.

They are happy to revise your logo's as many times as you want but take 3-5 days to reply to every email you send which means you'll be waiting forever everytime you send a response, even if it only requires an extremely short reply.

In the time these guys were doing a logo for me, I made my on Microsoft Word which was so much better. I even sent that to them for them to jazz it up, and they even managed to fail at doing that!

It's now been 2 months since they started on my logo and I still have nothing good from them. Why would I? All they seem to do is Google other logo's and copy them! Or use different coloured fonts in Arial, put them together in a PDF and email them to you!

That's £96 I will never get back, for which I am gutted! I wish I'd Google'd these guys before decided to go with them.

DON'T MAKE THE SAME MISTAKE I DID