DigitalCodes4Sale

The owner of this site, who responds to all "customer service" emails, doesn't know the first thing about how digital code redemptions really work. Sometimes the issue is with the distribution company (Disney, Universal, etc) and how they've got their titles linked in iTunes or Google Play etc. Instead of offering a refund for faulty codes or any kind of direction for support, DigitalCodes4Sale will respond in the rudest way I have ever experienced, and refuse to do anything. Upon filing a claim with paypal to get your money back, you will get harassed even further by them. They called me a scammer, even though I only wanted the money back for 1 title that didn't work out of the 3 I purchased. Come on... if I was scamming, wouldn't I try to get all 3 for free? Do yourself a favor and stay away from this site. Most codes are over priced, and not worth the hassle if something goes wrong.

Business owner shouldn't sell something they don't know the first thing about, and should be ready to refund or replace if their customers can show proof that their purchase is faulty.

I resent a request twice because I realized the order # didn't go the first time. The agent "And the point of sending two emails with no order number does what for you?
It's annoying on this end"
Unbelievable! I have never been treated with such distain. This is it! 1 Never again!. Why my husband keeps dealing with these idiots is beyond me. There is no reason for these people to treat us this way. They're a business and we pay them, WHY?

I order a wrong item from this on-line digital movie seller.
When I contacted him about it he was very rude and nasty and accusatory.
Not once did he try to remedy the situation he just blamed all the customers.
Anytime someone starts blaming all there customer from the start of a conversation
Its never going to end well and paypal was no help either.

Instead of the agent trying to help me and resend a code that was never received, he proceeded to fight with me, tell me I was childish and unreal, but I wanted the code resent. I wrote to them 3 times and this is what I received "It's been sent 3 times now. But of course I'm just making crap up because dealing with this crap is just so much fun" Do NOT fool with these people they're not worth the headache

Decent prices, but absolutely the worst customer service if you have a problem with a code. BUYER BEWARE!

One of the codes I purchased would not work. When I contacted them for help they responded in a very offensive manner saying I was too stupid to follow directions. I asked for a refund and they literally told me off. Horrendous treatment.

I really wish I would have read the reviews about these jerks first... dishonest... and real rude customer service... disputing my order with paypal!

Purchased a titles that said USA. During redemption I was advised it was a Canadian code. Knowing VPN, I decided to go the extra mile and attempt a proxy redemption. Because it was Google based, this was not possible. I emailed the retailer and like everyone posted, there were rude, abrasive and verbose. Despite being faced with there own Error, they printed in all caps, CAN YOU READ, NO REFUNDS.

The blissful minds of ignorance. Don't give these clowns a dime!

You'll eventually get a bad code and then you'll have to deal with the absolute worst customer service that'll call you a liar, cheat, thief, etc. Over $2. Just the saddest human being that can't even speak English running this thing. Don't waste your time or money.

Absolutely the worst customer service I have ever experienced from any business, online or not!

Wish I found this site before I ordered from them. Purchases a LOT of codes from them. One recently, was invalid. I emailed them as soon as I could, as they ask you to do. All I got back was childish responses. Has no understanding of even his own business. I point out I set up a VPN to a Canadian proxy to reedem a Canada based code. First he asks "What does a VPN have to do with redeeming a code?" Even though that is what HIS site tells you to do to reedem them for those outside of Canada.

Providing him with proof did nothing... he just keeps acting unprofessional and childish with his insults.

Already found much better competitors of his.

THESE PEOPLE ARE TRING TO GET YOU TO JUMP THROUGH HOOPS TO REDEEM CANADIAN CODES ITS WRONG PERIOD. IF YOU LIVE IN THE UNITED STATES. BUY YOUR DIGITAL CODES FROM A REPUTABLE DISTRIBUTOR AND STAY AWAY FROM THESE IDIOTS.
JOHN HAINES

As per other reviews of this person my experience also holds true. Unless you want to deal with a seller who provides poor service then BUYER BEWARE! I will copy and paste my original email and the sellers response to that email. Judge for yourself!

Original email:

Please refund 2 movies I purchased requiring Proxy/VPN unless they can be redeemed on my existing iTunes account. Please advise asap

Seller Reply:

Read the listing

Also read NO REFUNDS ONCE A CODE HAS BEEN SENT OUT

Emailing me about a refund multiple times does not change the terms of the site

PayPal Dispute Comments:

6/14/2017 15:10 EDT - PayPal: Buyer escalated this dispute to a Claim.

6/14/2017 15:09 EDT - Buyer: Seller is proposing an illegal work around for me to redeem an iTunes movie code that will not allow me to view the movie in my iTunes account. I tried via email and PayPal to resolve the issue but as you can see by the Seller's reply he's very confrontational. I am only requesting $6 for the movies that will not work.

6/14/2017 14:59 EDT - Seller: You do know how to read right? The title tells you - VPN/Proxy needed to redeem if you are outside of Canada - Do you not know what Country you live in? The listing states nothing about needing a Canadian iTunes account - provide the proof in those 2 listings where it states that is what is needed. You Can't unless you photoshop it. Because it does not state your lie. But what it does state - NO REFUNDS ONCE A CODE HAS BEEN SENT OUT - how about adding that fact. Also for your lie about no user agreement - PayPal knows about our user agreement as it's been attached to many files with fools like you that think because you have no respect for our business you can open up false claims and provide the proof that you are a out right liar about things.it is 100% impossible to check out of your store with a purchase unless it is agreed to. Provide the proof that you can check out with out? You can't because again you are just a liar that is not getting his own way. Close this BS case and grow up.

6/14/2017 14:39 EDT - Buyer: Items purchased below require a Canadian iTunes account which I DO NOT have and I'm not familiar with the work around process which cheats the iTunes system. Please refund me $6 and sell the items to a customer who can use them.

Email Received after filing dispute:

Wed 6/14/2017 2:49 PM
Digital Codes 4 Sale <*******@gmail.com>
Re: Proxy/VPN Redemption
Samuel Shepherd

Not only are you unable to read but you are a liar as well. It is 100% impossible to buy anything off my site without the user agreement.

It's pretty petty of my - How many people try the BS that you are trying - they ask for a refund ant than use the code after getting the refund? A lot.
Think about it - How people ask for a refund and say "please provide the refund and than I will use the code after I get it" not a single one - they all try the same bull$#*! you are trying.

Can you read? What does the title state? VPN/PROXY NEEDED TO REDEEM IF YOU ARE OUTSIDE OF CANADA - so either you have no clue that you do not live in Canada or you just buy $#*! despite understanding what it means. Either way NO REFUNDS - trust me you are never to use my site again.

Now that you opened this PayPal claim - every seller I now will be notified about you and your actions.

What a complete waste of skin.

Just go away little man and grow up

As you can tell he is VERY PROFESSIONAL. In the end I was able to redeem the codes without a VPN or PROXY even though he had no idea how to do it. Take your money elsewhere.

One of the worst experiences I have ever had with a "company". The only
Person to ever sell me a bad digital code. I tried everything I could
To work with them until they stopped talking to me. Asked for a refund -
Denied. Asked to swap codes - denied. Asked to change it to other
Codes - denied. They refused to answer most of questions and everything
Was my fault. I suggest to not buy flixter codes if you are in the US
As flixter has shut down there and that may have been the problem. The
Sony codes I bought did work but I figure when the Sony site shuts down
These will be an issue also.

I finally had to set up a paypal claim and this was the response from the seller: You
Are blocked from using my site - your IP is being blocked and PayPal is
Being told to block you if you attempted to send payment to my store.
You need to learn how to use a VPN and act like an adult. This is
Childish crying to PayPal about a USER ERROR - Read the user agreement -
You know what don't just go away and stop bothering me. Don't use this
Code either - that would be fraud against me and PayPal - you have been
Warned and there is now a record from us telling you not to use it and
Showing PayPal that the code works - we can't fix the issue of YOU.

So I have been called, a thief, a fraud, inept, childish, a crier... all
Over a $2 code. Then he says he is blocking me and threatened to tell
All of the other code sellers of "my behavior". Once again this is over
A $2 code that I tried to offer multiple solutions to solve. I
Understand now why they must fight for every dollar as who knows how
Many customers they have left after treatment like this...

I purchased an iTunes movie last week. The seller emailed me accusing me of redeeming both the iTunes and UV versions. I sent the seller screenshots of my UV library showing that the movie they claim I double redeemed is not in my UV library (exactly what they requested I do). They emailed me back saying that the screenshots don't prove anything. I requested a link so that I could provide screenshots of exactly what they needed and expressed how this was becoming a waste of my time over $7. The seller responded with this:

You think you have wasted time defending yourself. Don't worry you won't ever have to do it again... Find another site to buy from. Is that understood.

When a brand new code is sold for iTunes and than the complete code is used... proof that the iTunes purchaser did not do it is needed.

Read the user agreement. But you don't have to worry about that again Brian.

Time for you to find another site to use. Your time is not wanted on my site. GOT IT

In the last 6 months I've purchased 14 movies from the seller totaling $68. I never did anything wrong and this is how the seller treats a loyal paying customer? Needless to say if I wasn't already banned from the site I would NEVER purchase from Digital Codes 4 Sale again! Please join me and ban this incredibly rude seller.

This seller is committing fraud. After a very unpleasant back and forth about a code that was listed explicitly as a US code redeemed the wrong movie. I was able to test the code that was listed as a US code. The code was Canadian. Below is the part of the exchange where the seller admitted they sold me this code:
Me:
I just tried what you said. The Disney rewards redirect to Ultron, but does say marvel avengers. The weird thing is, when I test this code on redeemingdigitalmovies.com it says it is a Canadian code. Did you sell me a Canadian code because you thought it would work properly in the US after trying it on Disney rewards? My next step is to go to Disney and ask why my Avengers 1 is going to Ultron. If I do that and they ask what I am doing with a Canadian code it could cause even more of a problem. So I would appreciate an honest answer before I do that.

DigitalCodes:
You have been told only honest answers. And if you ever call me a liar again... I'm done with you...

Is that understood?

Me:
Didn't call you a liar. I am saying to this question I need an honest answer. I have accepted what you said up to now. Want I don't want is to contact Disney and be caught off guard.

DigitalCodes:
It's world wide market place because the internet.

People from all over the world buy and sell many different types of items.

Yes it's Canada and yes it works because I redeemed the same type of code into my DMA with no issues at all.

Like I told you I can have the slip sent to you

Honestly, after reading some reviews regarding this site, I was EXTREMELY dubious about purchasing. But, I said screw it, and took a chance. I decided to purchase Man of Steel, and Jurassic World: Fallen Kingdom for Google Play, both for a total of $3.50 and they both worked absolutely perfectly! So I'll definitely be buying from them again.