- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Agape Diamonds has a rating of 4.7 stars from 9,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, engagement ring, and great experience. Agape Diamonds ranks 2nd among Diamond sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
2,672 reviews
No critical highlights yet
When I called customer service to ask for help picking out bands to match my engagement ring purchased at AD, I told them my idea of what I wanted which wasn't the suggested bands for my ring. The Rep put me on hold, she went to the showroom and placed the bands on her finger with my style ring and came back saying WOW it looked amazing and matched up very well with the ring. When both customer service and product match in quality it says a lot about Agape Diamonds. Highly recommend them if you are seeking both for that special someone! AD made me feel like a special someone, that's for sure!
I didn't realize it would take 7-10 days for my order to shop. I couldn't find that information anywhere on the website. When the order did ship overnight FedEx lied saying they attempted delivery but I was home and no one came to the door. This isn't Agape's fault but a warning to maybe not choose FedEx if that's an option for you. The jewelry itself is very pretty but the matching bands are not the same shape and scratch my fingers.
I purchased the earrings for my wife as a Christmas gift and she fell in love with them! The quality is excellent.
Recommended by a friend.
Ordered asking for special ring size, 9 1/4. Got order fast, and more gorgeous than imagined. 40th wedding anniversary amazing and ring was center stage. The gift diamond ear rings, 1 carat each, put things over the top. Thank you so much. I happy camper!
I would recommend definitely. There has been zero issues the product is gorgeous. And she loves it which helps.
Order was easy and smooth. Any questions were answered promptly and help was readily available. The ring came as ordered and I couldn't be happier with it. Ordered with lab diamonds rather than the simulated. Little more money but well worth it. It is so much more beautiful and radiant in person. Would definitely recommend buying from Agape to anyone looking.
Quick, helpful and wonderful customer service.
Price and quality
Excellent service and delivered quickly. Nice selection and loved the way you could see the rings from every angle. Made is hard to choose because there were so many beautiful choices
Reasonable price and nice layout on website
The team at Agape Diamonds came through with very short notice before my proposal date, with a ring that was absolutely stunning and of the highest quality! I reached out to customer service and there was a prompt and very informative response, they were professional and polite. Thank you Jackie at Agape Diamonds for making this a very pleasant experience!
Super helpful staff. They will walk you through the process. Also very professional and seem very knowledgeable.
Super helpful staff. They will walk you through the process. Also very professional and seem very knowledgeable.
Great service. Helped with available selections available on web site and various pricing to fit my budget
Very helpful and knowledgeable
Competitive pricing
Issues with fed-ex. Required a signature, I was out of town. I set up a vacation delay for delivery but they came to try and deliver before vacation delay expired and sent back to shipper. Agape's staff sent it right back to me and I got it in only a few days. However, fed-ex dropped off the package and just left it at the door, no signature needed.
Representative was extremely helpful
Price and quality
Navigating the site was easy and check out was fast. I received my order in a timely manner. Would definitely use Agape Diamonds again!
This is the first time that I receive CS as it should, fast, helpful and not just the normal standard replies, super!
The quality of the stones is great
Had to notify customer service because my order stayed "processing" for longer than told/expected. But other than that, would highly recommend. Beautiful, quality diamond. Fiancé fell in love with the ring instantly. Cannot complain as a whole, fully satisfied with purchase.
Customer service team walked me through as well as reassured my decision, even shipped it out quicker to arrive on my requested date! Would recommend 100x over again
My experience with customer service was very friendly and promised that my package would be on time before Christmas. Thank you
A gape diamond is a very classy and quality and guaranteed
My ring is gorgeous and the price was very fair. It may take a little while to get customer service on the phone but they are very friendly and helpful. I'm very pleased with the quality and I would order again.
Reassured me of delivery on a Saturday so I would be home, answered all of my questions, made sure I received a discount code to make my purchase as affordable as possible.
The cut and clarity were outstanding and the setting beautiful. Beyond my expectations. I would recommend agape diamonds to anyone looking for an exquisite piece of jewelry.
The ad I saw online caught my eye. As I read I was intrigued and willing to take a chance. The warranty is great and the quality is superior.
Website is easy to purchase. Pictures accurately show the product. Fast and secure shipping. Very pleased with my purchase!
My initial purchases was made based on reviews and the fact that the product was reasonably priced. My 2nd & 3rd purchases were made because I absolutely love the quality and look of the Agape Diamonds.
I was so happy with my Christmas present! This has been a great experience and will definitely order again. Now I just need the matching earrings.
I found this site after doing research and I was glad I did.
SEAMLESS EXPERIENCE, ELEGANT PRODUCT...WILL BUY SOME MORE IF I CAN GET A STRETCHED PAYMENT IN THE FUTURE ON MY BIRTHDAY. THAN YOU FOR THE BEAUTIFUL EARRING. I APPRECIATE IT. AWESOME EXPERIENCE.
BEAUTIFUL PRODUTS
It is absolutely beautiful!. Sparkling and shiny. I was worth the wait
Easy purchase, item came via USPS which took it 2 weeks to arrive, however I believe this was the post office fault. Nevertheless it only leaves 2 weeks to possible process a return. Be sure to check your dates.
I wanted a lab-grown diamond, not one that was mined. Agape was easy to work with.
I sent a follow up email to make sure that I would receive this in time for Christmas. I got a quick reply and sure enough, the necklace arrived early!
Instagram Ad
Easy and great experience! Makes it easy to purchase a ring and pay it off easily as well. Thanks!
Easy and beautiful pieces
The quality of their jewelry is outstanding. Ordering was easy on the website. IGA certificate included. Delivery was quick.
The style of ring I chose is difficult to find elsewhere.
Gain trust and grow your business with customer reviews.
“Agape” means “Love” and Agape Diamonds embraces the sentiment of love by creating beautiful jewelry with conflict-free Simulated Diamonds, Synthetic Diamonds, Lab Diamonds, and Natural Diamonds that are ethically sourced. Our jewelry represents our love for humanity and respect for the environment by providing quality and value at an affordable price point. In addition to the Agape Simulated Diamond, we offer Lab-Grown Diamonds (Lab Diamonds) as well as ethically sourced Earth-Mined Diamonds (Natural Diamonds).
Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.
We have years of experience in online shopping support and our friendly and qualified jewelers and customer service experts are ready to help you on a personal one-to-one basis to ensure an excellent experience and easy access to the information you need about buying the perfect diamond ring. Please see the Agape's Testimonials Page to read real-life reviews from our shoppers.
Our Mission
Our goal at Agape Diamonds is to offer unique and beautiful designer jewelry at an affordable price point. We also know that without our customers, we would not have a business. Offering outstanding customer service and ensuring an excellent experience for each customer are our highest priorities, and we strive to make every experience memorable and ensure satisfaction with the final product. If you are looking to design your own personal one-of-a-kind engagement ring, our customer service and jewelry personnel are fully trained to help you with all your questions and/or concerns about our gemologist-approved synthetic diamonds as well as the custom design process. If you're new to buying jewelry, we can help you take the next step in purchasing a diamond engagement ring for your fiancé.
Help Agape Embrace the Sentiment of "Love" Today!
