Agape Diamonds has a rating of 4.6 stars from 1,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience, and engagement ring. Agape Diamonds ranks 117th among Diamond sites.
When I called customer service to ask for help picking out bands to match my engagement ring purchased at AD, I told them my idea of what I wanted which wasn't the suggested bands for my ring. The Rep put me on hold, she went to the showroom and placed the bands on her finger with my style ring and came back saying WOW it looked amazing and matched up very well with the ring. When both customer service and product match in quality it says a lot about Agape Diamonds. Highly recommend them if you are seeking both for that special someone! AD made me feel like a special someone, that's for sure!
After my original wedding set was damaged and we were unable to afford rebuilding another one, I found Agape! The promotion they were having at the time made this purchase a no-brainer! We ordered and had the ring 💍 in a week!
Fast shipping, way cheaper than a jewelry store. One of the diamonds on the side of the main stone has what looks like a slight chip but no one noticed until I pointed it out. Overall very happy with the purchase
Very responsive and informative
Look and price
The sales person was excellent (Jackie)…very helpful and supportive. Delivery took longer than expected…in part due to the Holidays, would have liked to have a more clear communication on expected delivery. FedEx also was very difficult. Promised by noon deliver and at 12:30…they changed delivery by end of day. We did t know what this meant and could not get any help. We had to stay at home waiting on the ring. It was delivered around 2pm. It all worked out and we are happy with the product. Thank you.
Your website and the sales person. Spoke to several companies and your sales person was the best, most helpful, patient. Thank you.
My wife fell in love with the rings we purchased. She was torn between lab created and Agape diamonds. We are totally satisfied with our purchase, so beautiful, so sparkling, utterly spectacular... and a pair of diamonds earrings... Thank you... will do business again... LJD
First price, then value, then most of all quality...
Replaced stolen wedding rings...
Everything went well with these beautiful earrings but they are so heavy, that they droop down where I can't see them. I would like to return them. I don't want to pay for earrings I can't wear. I will not purchase anything else unless this is made right.
Karen Taylor
I kept seeing your company in several ads. I hope it wasn't a mistake
I ordered the heart pendant and it arrived promptly and was beautiful. I wanted something pretty but with a 14 kt gold chain. I contacted customer service to inquire about a longer length and they were able to accommodate and I paid the difference. Would definitely buy from them again.
Wanted to see about getting a longer chain and they were able to accommodate.
They had the pendant and chain that I was looking for at a good price.
I wanted something to travel with that’s wasn’t a real diamond. Their simulated diamond was perfect for my needs for an everyday and travel piece. Very pleased so far
Ordered the ring and paid for two day shipping with the goal of getting it in time to propose on a specific date. Unfortunately it did not come in time and I had already made all of the other arrangements (dinner, hotel room, etc).
Great reviews online
Gorgeous engagement ring
Very likely
All the time I refer friends and family to Agape. My wedding set is going strong and absolutely gorgeous 6 years now. Everyone compliments me on my ring when I'm out and about. Just purchased earrings and pendant that match my wedding set. Agape Diamonds Never disappoints!
The rings are set in your choice of precious metal which is there only value. The stones have a very cheap cubic zirconia look. Have actually seen better looking cubic zirconia. Also my rings arrive with triple strand of heavy floss weight thead and a security tag which made it impossible to try on the jewelry without removing. Even after removing the security tag i could not not try on the ring. Rings were not size 8.5 which i had ordered they measured at 7.75 at better known national jewelry stores and Jared did measure it as an 8.
Tip for consumers:
Refunds only available if you do not remove security tags, you will not be able to try on your purchase unless you remove it. Very underhanded business practices as you did not have to check a box you acknowledged you could not remove tags. Also they could have used a slim thread mine had 3 heavy embroidery floss strands to make sure it needed removed. Spend your money elsewhere for actual quality jewelry, the created stones here look worse than QVC cubic zirconia at 500 times the price of QVC
This is the first time that I receive CS as it should, fast, helpful and not just the normal standard replies, super!
The quality of the stones is great
Bought a pendant for last Christmas now matching earrings for our 48 anniversary she was thrilled with the pendant. Hopefully she will love these as much when I give them to her. She went crazy over them!
Took the ring to get the size adjusted and the jeweler could tell right away it was fake. So much for being hard to tell the difference. Very disappointed. Their customer support was just a bad with a return email that said... You have voided your warranty by taking it somewhere else. What a joke this company is!
100% RECOMMEND to everyone. The look is stunning and the quality went beyond my expectations. Will order from Agape diamonds again.
Outstanding experience and quick shipment.
From the time I placed the order to when I receive it was faster than what I originally expected. Additionally, the company stayed in contact with me throughout the entire process.
Outstanding costumer’s service.
Price and selection are unmatched
I had excellent customer service and a speedy delivery. Check out was super easy for financing. The best part is the way the jewelry is displayed on the site and I could select the stone size I wanted etc. I could play videos to look at styles and clarity of stones. They are beautiful.
Experience was great except for the delivery. I was to sign for the 2 carat earrings. I received a text my product was delivered and signed for by someone else! I was home also with door open and no knock or doorbell was done. Package just left on doorstep! Anyone could have picked this up and I would have no recourse because it was signed for. Not by me
I was so nervous about buying a Dimond on line but trust me looks way better in person than on line customer service is on of the best you will ever call made a boo boo on my order and they fixed it for me easy peasey.
Great Vale and great products
I was a bit leery of purchasing on a site outside of the big chain jewelry stores
Needless to say,. Agape far exceeded my expectations & I couldn't be happier!
The ring is gorgeous and sized to perfection! I had interaction with staff via email, & they were professional & returned messages promptly
I highly recommend Agape Diamonds
See prior comments
I recently purchased a Diamond Engagement ring. It took me awhile as I looked on other sites and decided to give them a try. There was a promotion that also came with free earrings. Upon receiving them both I couldn't be more satisfied of the overall quality that for the price I felt I got a great deal.
I chose them because of their price.
I chose the product because It is for my future fiancee
Rings/product is fine. However, it takes days for Agape to let you know when is shipping even after you pay the expedited shipping fee. And, if you call Agape no one takes the call. You are simply left waiting and waiting. I waited half an hour and gave up. I placed another order this past week. Same experience.
See previous answer. Lousy customer service.
Like the selection.
Like the selection.
I have been looking and looking and was afraid to order something that means so much without seeing it but I kept going back to Agape Diamonds.
I am not sorry my ring is beautiful and could not ask for a prettier Ring and I also got a beautiful pair of
Diamond ear rings (studs) that are also absolutely beautiful.
I will order more from them.
Everything went perfect, I needed my ring for my wedding and it got here in time, I had to pay an extra 50.00 for them to mail on a Saturday but well worth it,
Because I wanted something beautiful but I did not want mine diamonds,
I would never order anything from anyone else ever again,
Thank you so much...,
The quality is great! The mountings are sturdy and look like they will wear for years. I have worked in fine jewelry and the mountings are on par with other quality jewelers. You are purchasing simulated diamonds- there is no way around that fact, but they look amazing. I have worn my necklace for over a year with numerous compliments.
It was easy to order my earrings and they came within a few days m.They were exactly what I was looking for.
Great prices and worth the money.
I ordered my ring, then a day or so went by and I changed my mind. Customer service was super helpful and easy to work with. They let me decide on exactly what I wanted then quickly got it done and shipped to me. I am in love with my new wedding set!
I changed my mind on the design I wanted. Customer Service was super helpful and let me change my order to get what I wanted. Quick and easy. Communication with them was so simple! :)
I liked the idea of a lab grown diamond. I also liked that the band is still actual gold, with platinum as an option.
I love the way this set looks!
I didn't expect much given the price. But I received it and was shocked at the box it came in. Impressive display.presentation is everything. It looked Like I paid a lot more than what I paid which made me look real good.
Price and presentation online.
Price and quality
Too many questions. But I had a great experience having felt the need to question the extent of the gold. Received promptly a perfect assurance/understanding with also an offer to switch out the product if I had any misgivings. Thank you Agape!
Too many questions. But I had a great experience having felt the need to question the extent of the gold. Received promptly a perfect assurance/understanding with also an offer to switch out the product if I had any misgivings.
Too many questions. But I had a great experience having felt the need to question the extent of the gold. Received promptly a perfect assurance/understanding with also an offer to switch out the product if I had any misgivings.
“Agape” means “Love” and Agape Diamonds embraces the sentiment of love by creating beautiful jewelry with conflict-free Simulated Diamonds, Synthetic Diamonds, Lab Diamonds, and Natural Diamonds that are ethically sourced. Our jewelry represents our love for humanity and respect for the environment by providing quality and value at an affordable price point. In addition to the Agape Simulated Diamond, we offer Lab-Grown Diamonds (Lab Diamonds) as well as ethically sourced Earth-Mined Diamonds (Natural Diamonds).
Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.
We have years of experience in online shopping support and our friendly and qualified jewelers and customer service experts are ready to help you on a personal one-to-one basis to ensure an excellent experience and easy access to the information you need about buying the perfect diamond ring. Please see the Agape's Testimonials Page to read real-life reviews from our shoppers.
Our Mission
Our goal at Agape Diamonds is to offer unique and beautiful designer jewelry at an affordable price point. We also know that without our customers, we would not have a business. Offering outstanding customer service and ensuring an excellent experience for each customer are our highest priorities, and we strive to make every experience memorable and ensure satisfaction with the final product. If you are looking to design your own personal one-of-a-kind engagement ring, our customer service and jewelry personnel are fully trained to help you with all your questions and/or concerns about our gemologist-approved synthetic diamonds as well as the custom design process. If you're new to buying jewelry, we can help you take the next step in purchasing a diamond engagement ring for your fiancé.
Help Agape Embrace the Sentiment of "Love" Today!