Dental Dreams

So, I visited the Eastpointe location where I was seen by a Dr. Morozova. Now, I think it's important to be fair, and so I'll dole out credit where it's due before moving on to the bulk of my experience, which really was a nightmare. Really.

As a dentist, Dr. Morozova did a fine job. I came in with a front tooth chip, and left without one. Okay? Moving on.

This dentist is an example of the very reason people fear dental appointments. She is rough and cold, and she doesn't care if she inflicts pain. She becomes angry and frustrated if you react to any pain she's causing.

When we first met, I was smiling, upbeat and friendly, and didn't think I had a reason to not expect the same in return. They are called, "Dental Dreams" and there are children's drawings all over the lobby, right? Wrong. She was ice cold. I never once saw her teeth. She had an unhappy slash for a mouth, she barely acknowledged me while looking at my X-rays, and when she did, she was patronizing and rude. I followed suit, and fell silent. The second gauze went into my mouth, I knew I was in trouble. She snapped and condescended, while roughly examining my mouth. When I flinched under her sharp metal tools, she barked at me to stop moving. I'd close my eyes, and think, "It's okay. I can do this." then she'd stab me, I'd flinch, and she'd heave a giant sigh, then explain to me as if I were nine, that "moving isn't smart" and "If I move, she moves." How can a dentist not know how to handle patients who are afraid of the dentist? How? What is wrong with this person?

At the end of my appointment, she had the unmitigated NERVE to not just suggest, but insist that I see a Dr. for anti-anxiety meds. Shocked, I told her that I would do no such thing. She then argued with me, and again with the condescending tone, "Hmph... well you obviously need them" Is it even legal for her to say that to me? A dentist ordering me to take meds? Still shocked, I asked if she understood that she was telling me to take benzodiazepines. She nodded, "Yes! Yes that's what I'm telling you to do. You need them!" Her assessment of me came after I apologized for being "anxious" over what had just occurred. Right. I apologized to HER. See, I was a little thrown by the bonding process, because I'd had my front tooth fixed when it first chipped, and the (expensive) dentist I saw then did not do half of what Dr. Morozova did. She didnt fasten, or bond, one tooth to the other, but rather filled in the chip, which explains why it later broke so easily. When I told Dr. Morozova this —she didn't believe me? Apparently, I was lying? She had me feeling so uneasy, and when I was finally putting my coat on in an uncomfortable silence, I decided to kill the elephant in the room with an apology. Instead of keeping the peace, or just behaving humanely, and offering one in return, she threw her insulting verbal script for benzos at me.

I cannot recommend this place and their misleading, happy, kiddie thing with the name, and the playful rainbow logo. No. No, no. Friends, you don't want to bring your children there. I'M having nightmares about my time there, and shudder to think about the effect my experience would have on a seven-year-old.

Can I ask who on earth decided to employ this woman? Who interviewed her, and what were they thinking? I made an appointment because of a promo I received in the mail that had sunshine, and smiling people underneath the words DENTAL DREAMS in a primary-colored, childlike typeface, and never, never in a lifetime would expect what I ended up with. I'm curious to know who could spend even three minutes with Dr. Morozova, then come to the conclusion that, "Yes. She's a perfect fit for our happy little office!" There is something deeply wrong with Dr. Morozova. She is positively horrid. After my nightmare appointment, she personally shuffled me to the door and told me to "just go". Right. As if I was about to make another appointment. Beware. Stay away.