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Demandforce has a rating of 2.7 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Demandforce most frequently mention customer service problems. Demandforce ranks 691st among Marketing sites.
This company responds to reviews on average within 2 days
No positive highlights yet
We have loved & have been using DemandForce at our Company for many years and have been pleased from the start. We can send out mass emails to our clients, at any given time. We can run special product prices, and add pictures. It is a simple process also to do. Our customers have the option of being contacted via email or via text or to opt out. We love this option so as not to annoy customers who do not wish to be contacted. Our customers can schedule or make any request via DemandForce that we can take care them right away, since we get an email directly from DF letting us know that we have a request on DemandForce waiting to be viewed. They have been so valuable and trouble free in maintaining. Thanks, DemandForce for making our jobs so much easier at American Heating & Air. We will continue to use DemandForce and have never been disappointed. Keep up the great work and thank you for the great service.
I wouldn't use this company. It's damaging my business horribly and they are refusing to let me out of my contract. DONT SIGN! They're sending out multiple text messages with conflicting times and my customers are coming in at the wrong time. They refuse to acknowledge that this is damaging my business. My customers are furious and leaving my business angry because they get a text message from demand force at one time then come in and their appointment was 2 hours before. So they missed their appointment. Demand force said that they couldn't do anything about this, now they're refusing to let me out of my contract. So DONT SIGN With them. I have had 6months of lost revenue. They're not listening to me and refusing to see that it's really affecting my business really BAD. I have to shut it down. It's terrible.
We have loved & have been using DemandForce at our Company for many years and have been pleased from the start. We can send out mass emails to our clients, at any given time. We can run special product prices, and add pictures. It is a simple process also to do. Our customers have the option of being contacted via email or via text or to opt out. We love this option so as not to annoy customers who do not wish to be contacted. Our customers can schedule or make any request via DemandForce that we can take care them right away, since we get an email directly from DF letting us know that we have a request on DemandForce waiting to be viewed. They have been so valuable and trouble free in maintaining. Thanks, DemandForce for making our jobs so much easier at American Heating & Air. We will continue to use DemandForce and have never been disappointed. Keep up the great work and thank you for the great service.
Company has been very useful in helping with maximizing what we get out of the platform, allowing us to utilize new features which have been very beneficial. Great to work with and always available to help.
Joel was great! Answered all my questions quickly and easily.
Whenever I have any type of problem with the software Marquis is always available to help out. We really appreciate his due diligence and assistance
Hi Wayne, we are so glad that Marquis on the Customer Success team has been a great help! We appreciate you taking the time to leave us a review :)
I have been a DF client for a number of years and they keep getting better! I was recently Dx with COVID and had to cancel and reschedule all of our appts. With DFs two way text, email newsletters it was a breeze, I was able to sit in my bed and text all of our patients so we can come back to a full sched. Customer service is amazing, I have a dedicated rep that is a quick phone call away. Most of the time I call with a question, he will take care of the grunt work for me.
Tip for consumers:
I would say that you won't be disappointed!
Hi Bryan – we are very happy to hear that we met your expectations! Since you last left this review, we have continued to upkeep our products and maintain our high quality of service to satisfy your needs. Thank you for your feedback!
Tried two other systems for my veterinary hospital and still went back to DemandForce. Still the best.
Thank you for coming back to Demandforce and sharing your thoughts!
We use Demandforce for two medical practices. The platform has been fantastic and easy for me, the Practice Administrator to customize as needed. I've been able to link our accounts directly to Google reviews. Patient reminders have saved our staff a lot of time. Majority of the feedback is that they appreciate the advanced, text reminders considering their appointments are scheduled a year out. Lastly, I have not had any issues with customer support. Every person I've worked with has been professional and helpful. The only issue I have ever had was our server was not syncing with the platform. We noticed it the first time; however, the second time they called me directly to fix the problem. Fantastic!
Hi Nicole,
We are so glad that you love the platform and that your Practice Administrator is able to customize aspects as they need it. We pride ourselves on our professional and helpful customer success team and are happy to hear how Demandforce has helped your practice!
I have done lots of research on different companies. Demandforce had the knowledge and the best price for the service received. 1st off we signed on due to a promotional deal. This allowed our small business to try it risk free. After the 1st month, we had received 2x the business; the response from our clients was amazing. It has only gotten better since then. Our account manager Erik U. Is awesome at his job. Knowledgeable and always thinks outside the box. Not to mention he is easy to talk to doesn't make you feel like a bother. Always willing to text or email me if there is a problem. Demandforce itself is not without some flaws, but it is manageable and easy to use. We are so happy to have made the commitment to add them.
Hi Tanaya, Thank you for review of Demandforce! We are happy that you have seen your business grow since joining with us, and that you have had great interactions with your customer success representative.
Before Demandforce, I was spending thousands of dollars on marketing and Google ads. It was hard to keep track with so many systems in place. I was using Mitchell crm before and then noticed my customers complaining that they would get phone calls and forced to give reviews. I started losing customers b/c it was something they weren't comfortable with.
Demandforce was the best cost effective choice I made that gave me the MOST bang for my buck. Easily got reviews on GOOGLE, rather than Surecritic which many individuals never even heard of. Demandforce allowed me to track all my marketing and see how it worked and who was brought in from certain efforts. Thank you Demandforce!
Hi Edward, Thank you for your review! We are happy to hear how Demandforce has helped your business.
I started with Demandforce about 3 months ago, and I was a little unsure if they would be able to provide the type of results I was promised for my dental practice, but for the price it seemed worth it to try. WOW! Not only did my business grow, but I had no idea how many of my patients liked the email and text reminders. I always took the old school approach, but the response from Demandforce's communications have made my patients much more engaged. Not only have my recall efforts improved, but they actually do leave reviews like Demandforce promised! I ask all my new patients how did you hear about us, and many say that they read some really great reviews about me and decided to come in. For other pediatric dentistries, I'd highly recommend them.
Hi Betty – thank you for your positive review on our email campaigns, text reminders, and online reputation management tools. We appreciate your feedback; we at Demandforce have continued to always try to provide the best quality of products and services since you last left this review. Check our latest improvements and additions at demandforce.com!
I was unsure if this product would really help with getting more patients in, but after working with them for 4 months I have seen a difference. We get 1-3 people from the yelp feature.
Hi Chrys, thank you for taking time out of your schedule to leave us a review! We are very happy to hear Demandforce has helped you gain new patients and has improved your online reputation. We have continued to upkeep our products to satisfy customer needs since you last left this review. Check us out at demandforce.com!
We are a dental office and have been working with Demandforce for a little over two years. Demandforce has saved a lot of staff time and money in confirmation calls, appointment reminders, filling openings in schedules, and reaching out to patients who are overdue for their appointments. We have received a lot of positive feed back from patients as well.
Hi Brian - thank you for your positive feedback on our office workflow tools. We appreciate you leaving a review and have continued to provide the best quality and service since you last left this review.
I switched from another company (who we had been with for years) to Demandforce about 3 months ago. We were looking for new patients and a better online experience for our existing patients. Boy am I glad we made the switch! In only three months Demandforce has generated over 30 reviews, increased our Google + reviews and we can now have our patients book on Yelp! I was really impressed with the initial training and was pleasantly surprised when they reached out to me to help me with our campaigns. Seriously, who does that? I have already recommended them to 3 other offices and without hesitation would recommend them to anyone who asks.
Hi Chris - thank you for sharing your feedback with us, we are glad to hear you have had a positive experience using our solutions! Since you last left this review we have made some improvements and gained new additions at demandforce.com, come check us out!
I signed up to help get reviews for my window tinting business. It synced up with my quickbooks, and asked all of my customers for their feedback. Not all were great reviews, but they were very helpful. Very happy with it
Hi John - thank you for your feedback on our online reputation management tools! Since you have left this review, we have made continuous improvements and gained new additions at demandforce.com, come have a look!
Gain trust and grow your business with customer reviews.
Demandforce helps medical practices, veterinary practices, salons, spas, and more automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. With Demandforce, you get fully-integrated, HIPAA-compliant features. Boost office efficiency, patient acquisition, and retention in one simple-to-use, centralized dashboard.
Attract and Recall Patients
Drive more patient appointments with email marketing, recall messaging, and more. Our features make it easy for patients to find your practice online.
Manage Appointments
Seamlessly manage your appointments and reduce no-shows with automated appointment reminders that can be sent to patients via text, email, or voice. Plus, streamline the appointment check-in process and keep patients safe by limiting waiting room capacity with Mobile Check-In.
Communicate with Patients
Stay top of mind with patients and boost retention by using tools like targeted email campaigns, text messaging, and direct mail without needing additional support staff or teams. With Demandforce, you can efficiently engage patients at every stage in the patient journey -- ultimately increasing appointments and revenue for your practice.
Control Online Reputation
Today’s patients trust online reviews as much as a personal recommendations. With Reputation Management features from Demandforce, you can protect your practice’s online reputation and increase your reviews on the sites that matter most.
Increase Productivity
Whether you have 5 or 500 employees, the best way to increase productivity is to streamline workflows and reduce manual tasks with automation. Demandforce tools are designed to make your front office run more efficiently so you can spend less time on administrative tasks and more time caring for patients.
Demandforce was founded in 2003 with one goal in mind: helping small businesses thrive in an evolving and increasingly complex connected world. Demandforce believes in providing customers with an easy to use technology to help build stronger client relationships and give them back time to focus on other important tasks.
https://www.demandforce.com/about/
Hi Ginny - we love our long-time customers and are so happy that you are using our platform to communicate with your clients via email and text. Thank you for the wonderful review and for taking the time to share your feedback about Demandforce!