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Deltacom Reviews Summary
The company's reputation appears to be significantly marred by customer service issues, particularly regarding communication and support. Many customers express frustration over the lack of contact information and ineffective customer service channels, leading to difficulties in tracking orders and obtaining refunds. While there may be some positive feedback regarding product quality, the overwhelming sentiment highlights a concerning trend of service delays and inadequate response mechanisms. Addressing these critical customer support gaps could greatly enhance overall satisfaction and trust in the brand.
This summary is generated by AI, based on text from customer reviews
NO CONTACT INFORMATION - After placing an order with this company, the money was taken from our bank account through Nochex. 12 days later - no goods. I returned to the website only to find there is no telephone or fax number. No mobile number, no address - and the 'contact us' part of the website does not work and returns all emails sent to them - no matter what address you use. Now I cannot contact the company to either find out where the goods are or claim a refund.
HELP!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members