• Delivery.com

Delivery.com

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Overview

Delivery.com has a rating of 1.3 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Delivery.com most frequently mention customer service, several times, and credit card problems. Delivery.com ranks 143rd among Food Delivery sites.

  • Service
    56
  • Value
    52
  • Shipping
    42
  • Returns
    38
  • Quality
    48
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
16
17
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service refused to refund my money and provided very poor customer service.
How would you rate Delivery.com?
Top Positive Review

“Very Good delhivery”

rani s.
11/16/20

Delhivery Courier service is good. Delhivery Courier Services are very useful services india which helps to transport. Delhivery Courier is so easy for me to get the goods and it comes from the Delhivery Company so quickly.

Top Critical Review

“Order wrong”

Amanda S.
12/14/23

Ordered food at 10:26am and didn't receive it until 12:45, on top of that my order was wrong. I sent a message and called customer service who said they would look into this. It's been an hour, now there not answering the phone, not responding to my messages and I still haven't received my correct order. That's $40 dollars down the drain and no help. Sad part is I've ordered from them several times and have spent a lot of money.

Reviews (135)

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Reviews that mention popular keywords

customer service (26)
Thumbnail of user robbieb33
1 review
4 helpful votes
November 12th, 2017

They have screwed their regular customers looking forward to using a $10 off Masterpass promotion for a whole month. They terminated it in two days due to its "overwhelming popularity". The only thing overwhelmed was the amount of money they would have had to pay out on behalf of new customers, the entire reason for such a promotion in the first place. I am not happy and will use alternate vendors.

Thumbnail of user matthewg212
2 reviews
1 helpful vote
August 11th, 2018

They deactivated my account arbitrarily when I tried to place a liquor order to a friend's address. I called them to try to resolve whatever issue they had, and without any additional information was told that they would have to review and it would take some time. Later, I got an e-mail that they chose not to reactivate my account. What? This is no way to do business.

Getting points for my take out orders was a nice perk, but their restaurant roster is limited compared to other services. If they are barring customers for no apparent reason, I give them a year or two tops before other services run these guys into the ground.

Service
Value
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About the business

We connect you with restaurants, grocers, liquor stores, dry cleaners and laundromats. Your neighborhood. Delivered. http://www.delivery.com

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