Very helpful. I've learned a few things I did not know and I will be carrying this experience with me for a lifetime.
Had to take this course due to a speeding ticket. However, did learn about new situations that I had not been exposed before
Great course very long but very helpful, I did find myself a little tired after being at my computer for six hours long.
I paid was charged immediately. 247defensiveDriving.com nysponline.com (NYSP) I started the course and didn't make it even through section 1 when I had pop-ups showing up constantly to call the number and answer security questions. After doing that and going back to course I had another request immediately. I decided to call and asked customer support to fix issue. She said she can't so I asked to speak to supervisor and refund. She refused to identify herself and refused to let me talk to supervisor. I called back spoke to another lady and asked for the same and the frustration was even bigger. She hang up. Then every time I called they were hanging up on me. I had another lady calling me who informed me that they will cancel and I willl receive refund in 10 DAYS! Do yourself a favor and go with another company. The website is difficult to read not clear enough with small dense font (probably intentionally to make you pay for audio extra $5) and boring with those nonsensical security checks to call them multiple times (banks and state agencies don't do that)! Do they think I have time and energy for that? I pay and deserve right customer support and be fully happy with the service. Refunds should happen as instantly as they draw money from the account. I will be bringing it up with NYS and bbb.
It's a very easy course but the amount of time I spend waiting for the next lesson is annoying, but there's nothing I can do about it.
Old but gold, cheesy but easy, all in all, worth doing. Thats my review, nice, short, and sweet, hope everyone who reads this has a nice day.
Wear your seatbelt, watch out for dangerous drivers, keep your hands on the wheel, and use your mirrors to stay aware of what's going on around you.
Video content is very engaging. Why do we have to wait 12 minutes to quiz after the video? It makes taking the course seem longer than usual
I have no experience thus far, all I have done is register, I plan to log in possibly tomorrow and get started w the course. Thank you.
Please call me, need the cert. The class was good but I dont seem to be able to get any phone support
Easy and fast, no hassle but overcharging for driving record, just look it up for self for more than half the price
It's challenging and good. It will go a long way to guide and help drivers who successfully pass the course to safety.
I was going to give it a 5 star but when you make someone have to say something. Well that just changed it. All I need is my certificate. Thank you.
Ok overall, when trying to register system wouldnt take my credit card or debit card. Took about 10-15 extra minutes to get signed up
Good application, very knowledgeable, and easy to complete I had no problem logging into application
Gives me solid 90s cartoon and sitcom vibes. Useful information is dripfed at a reasonable pace so I can absorb it all in a decent amount of time.
Videos were easy to understand, learned alot abiut the rules of the roads, very helpful and satisfied with what i was learning
So far so good but I'm only part way through, so would rather give a review when the course is completed.
Overview
Defensive Driving has a rating of 4.3 stars from 552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Defensive Driving most frequently mention great experience, good course and new things. Defensive Driving ranks 1st among Driving Schools sites.
Business History
Mr. Bruce worked with the Texas Department of Licensing and Regulation (TDLR) to establish the guidelines for an online delivery method. After a lengthy approval process, Mr. Bruce received the official approval. The company then acquired and installed production-grade equipment that would become the backbone of the site, and launched operations in February 2000. In the first full year of operations, DefensiveDriving.com certified its 100,000th customer, and the company has grown rapidly ever since.
The philosophy at DefensiveDriving.com is to provide the most educational, highest quality products in the industry, and to support those products with exceptional customer service. The company achieves this by working with outside consultants, conducting focus groups with potential customers, and implementing best practices from the top call centers in the country. The company operates 24-hour in-house call and fulfillment centers that are staffed by highly trained customer support representatives and licensed defensive driving instructors.
The hard work and expense have paid off, because DefensiveDriving.com is the #1 rated online course in Texas, a distinction that has set the standard for the company’s additional product offerings. In 2004, the company’s dedication to excellence was recognized when the new Wheels in Motion® video course was awarded a Silver Plaque at the International Communications Film & Video Awards (part of the Chicago International Film Festival). In 2005, DefensiveDriving.com continued breaking new ground in the defensive driving industry by partnering with Time Warner Cable to offer the Wheels in Motion video On Demand.
In 2008, DefensiveDriving.com once again offers an industry first: defensive driving instruction via Online Streaming Video on the Internet. Now anyone with an Internet connection can watch the world’s best driving instruction video any time, with no returns, no late fees, and no wait!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members