Dealfind owed me $99.00 then closed down change the name to Ncrow and keep on cheating consumer!

BE CAUCTION, SCAM

This is the worst site to purchase anything from!

Absolute garbage. Stay away from this site.

I bought a voucher from Dealfind.com website for Calabogie Lodge Resort. In the voucher they say that we should attend an "orientation and tour of the resort". I am used to participate in such activity, as I was in many other holidays where a guide present s the resort and attractions. But, when trying to book the stay, I found that if we miss attending the "presentation" Calabogie will charge my credit card with more than 200 dollars. This condition of participation never appears in the written information available about the voucher in the sources available. I believe that all the conditions linked to a certain promotion should be officially available for the client so you can choose having all information before buying. More, I wrote 3 emails to Calabogie trying to get a written information about the costly "punishment" of not attending what proves to be an experimental group of publicity but they never wrote back the answer. I tried also to get my money back from Dealfind but they are rude and happy to still your money. So, I suddenly felt in a trap! I was so frustrated and angry!
If you are among the buyers of these vouchers there are some more things to know:
1.If you have small baby as we do, they say in the voucher that you must provide a caregiver so both parents are able to attend the presentation. It comes that you have to bring nanny with you, so you can end paying even more for your stay in the resort than if buying the usual accommodation
2. Calabogie Lodge Resort answers after days to your emails, and Dealfind never answers. The Calabogie Resort phone provided in the voucher doesn't work sometimes and they don't have a person to take the phone calls when the other is left. All these are disrespectful to the client. You have to be very insistent to find them. The whole process of trying to book the stay and clarify the situation started on 8th December and finished on 19th of December when I received the last email from Calabogie Lodge Resort avoiding my direct questions about the amount of money they charge for not attending the presentation.
3. You drive few hours to Calabogie and arrive maybe in the middle of the day hoping that you will spend a whole peaceful second day with your family. But next day you have to cook your breakfast, and then attend a 1 ½ h of what proves to be a forced publicity for buying a vacation ownership as far as I understood. That starts with 10 in the morning, so it steals half of your day.
So, in my opinion, this so-called "promotion" (!?) is a very poor marketing strategy from Calabogie. At least in the case of my family, they succeeded in pushing us away, we will never be interested even to see Calabogie Lodge Resort and we will always say what happened to us! It is quite a pity that Calabogie hides behind a tourism offer a very disappointing and aggressive publicity, hoping that they will have long term clients for that! In the case of both companies, this voucher represents a misleading advertising, a very deceptive marketing practice and an unfair business practice.
After I understood I am in a trap, I read hundred reviews about Dealfind and I saw the movie on Marketplace showing hundred of people tricked by this website. So pity I didn't read them before, and I wander if Calabogie management read them while entering the partnership with this company.
I wonder also if these people can still from our pockets having the law in their hands, because the way they behave looks like they have no doubt. I will try to find that, and even if I didn't loose a huge amount of money I really think that these small sums of money they get fatten their pockets, and these kind of situations should never exist, at least in Canada. They base on our lack of time and energy for trying to find the legal answers to these situations.

In April 2011, I had purchased 2 vouchers to Deerfoot Napa Autopro for $39 each. They were for a package that included an exterior wash, interior and trunk vacuum, window cleaning, seats, floors, door jambs, mirrors, dash and tires cleaned, plus a 50 point comprehensive inspection, oil change for up to 5 litres, lube and filter change.

In June 2011, I used one of these vouchers and ended up spending an additional $533.03 on repairs. I was happy with the service I received and wrote an article to that effect!

Being that this voucher had no expiration date, I waited until recently to use the other voucher. When I called to book the appointment, I was told that Deerfoot Napa Autopro did not exist anymore but it was now Barlow Napa Autopro. Being that they were still part of the Napa Autopro company, I asked if I could use my voucher there and the gentleman I spoke with said no.

I then contacted Dealfind via e-mail and explained to them my situation. They got back to me within a few hours and told me the best they could offer me was a promo code for $5 off a minimum purchase of $15 on their TeamBuy.ca website (with an expiry date of July 4,2013). I was very upset by this! I had wanted a refund as I was not able to receive the service that I paid for! I called their toll free number and asked to speak with a manager. The lady I spoke with gave me a very hard time and gave me a bit of a runaround. She told me that the response I had received was from a manager so that was their final decision. I asked to speak to this person. After about 15 to 20 minutes on hold, I was put through to her. Sarah, the manager I spoke with and the lady who replied to my original e-mail, was not only rude but threatened me!

First, she told me that it was my responsibility to keep updated on their refund policy! When I explained that the refund policy was different at the time I purchased the voucher, she did not care. I told her that I would call my credit card company and file a fraud charge. She told me if I did that, she would put a note with my credit card company that would "prevent me from being able to purchase anything online again". She insinuated that she would access my credit somehow and ruin my credit! I told her that was illegal and if she did that, I would pursue legal action. Then, she backtracked and said that it was me who "misunderstood" what she was saying. Unbeknownst to her, I had her on speakerphone and this threat was heard by two other people! I eventually got her to admit that she was not legally allowed to access my credit card information without my consent, however, I was still uncomfortable that she had access to this information!

Frustrated, I hung up on her and looked online to see if others had issues with Dealfind as well. I found a website with numerous complaints about similar issues!

http://www.yelp.ca/biz/deal-find-toronto#hrid:JvjLSnZN7oadcPoeYKOrNg
Dealfind continues to disappoint consumers with its extremely poor post sale services, and misleading marketing tactics.

I hardly believe their business model is legal. I am eager to know any consumer protection associations that can help victims like me.

I purchased a few vouchers from the website. The vouchers clearly say "Expires on: no expiration date", "the promotional value expires but the amount paid never expire".

My vouchers were purchased a couple years ago but I have never had a time to use them. As they clearly say the voucher will never expire, or at least the amount paid will never expire, I did not mind them too much.

Recently I phoned a merchant for 1 voucher and realized it had already gone out of business. Another merchant with a phone that is not in use.

I phoned Dealfind on Nov 11,2013. A representative called Jessie handled my case. She refused to refund the original amount I paid for the vouchers, a total of about $100 to $150. Instead, she offered a $5 promotional credit on their website. She repeatedly referred to a "refund policy" that is nowhere to be found on the voucher. Their fine print at the bottom "Legal stuff we have to say" did not mention anything about a 240 day expiry for the original paid amount either.

This is a scam. The company has no intention of retaining customers. Their business model is to pocket the money and leave you hanging. They don't honor the service you paid for. Even worse, they won't even refund the original amount you paid when they can no longer honor the services.

They took $100 to $150 from me and provided no services. Is this even legal in Canada?

I think DEALFIND should be put out of business and the only way it will happen is when you see, there is something you want phone the merchant and tell them you will pay them the amount DEALFIND is asking and if they agree give them the money and in that way DEALFIND will not get any. I have started doing that and on the contrary I get the product much faster. I had bought a massage deal for my daughter 2 years ago in Toronto and when she phoned the company they gave her a date 2 months later. Her deal said no expiry date so she was busy and used it after a year. She found out that that company went out of business when she went for her appoinment. Dealfind had taken their phone # out so wrote to them. Apparently if you write and email on the deal customer service there is reply but if you write on the contact us there is no reply to say they got the message. I tried writing them 3 times no reply. Since they have joined Teambuy they have phone #. I called them and the gave me a run around. I asked to talk to the Manager by the name of Eugine was told by Charlene 1st day she is gone for lunch, next day was told by Kelly gone home, third day told by Mike Borin gone home and he was one of the rudest person and made it look like he owned he place, next day told by Jessica gone for lunch, next day told by Darrel not in yet and it was 9.40am, next day Avita gave it to Eugine and she told me as it is 2 years old we cannot give you the money. It so happened as I had lots of my emails in sent item I deleted all of them and she told me to show her the proof that I had sent her those emails otherwise she cannot give me the money. I told her no wonder Dealfind has the worst review and Eugene answered me by saying oh well you can't make everybody happy if out of 100 customers if 70 customers complains it is not that bad, so I told her fine this is what I am going to do go straight to the merchants and pay them and let my friends know about it. So customers you have a choice when you see a deal first phone the merchant and ask them if you can pay them directly take an appointment at that time or ask the merchant when the item will be delivered. That it he only way those DEALFIND thieves scammers get a lesson. Sorry Teambuy you decided to join the scammers so you will get raw end of the deal.

Made in china cheap quality bull $#*!! That doesnt work... this is a SCAM wanna be ebay website

I purchase a tablet on November and nothisn... no ones answer meeee

Never receive the items.