• Dazn

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Overview

Dazn has a rating of 2.33 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Dazn ranks 137th among Sports Other sites.

  • Service
    3
  • Value
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
How would you rate Dazn?
Top Critical Review

“DO NOT subscribe to the GamePass”

Udo N.
9/25/23

Since DAZN took over GamePass from NFL, it has been a disaster. The features known to the NFL GamePass subscribes are not available anymore: no time-shift viewing, really bad 40-minutes compilations (flags are not shown or explained, whole downs are skipped), no Sunday-in-60 compilation. The customer service just answers with standard responses, the help transcript that you can send yourself via email is worthless (it's only garbled characters, so you don't have any proof about what was said in the chat). It is a complete disaster.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user daylet4
1 review
0 helpful votes
December 21st, 2023

I purchased a single pay-per-view (PPV) fight, only to discover that I was unexpectedly enrolled in a yearly subscription without clear disclosure. Despite reaching out to customer service, their response has been unresponsive and uncooperative. It's disheartening to see a company resort to deceptive practices, essentially scamming its customers.
The offer was £19.99 PPV fight with a trial for £1. This was not the case as they then try and charge you £9.99 per month for 12 months.
Do not use this company.

Thumbnail of user jamesg2117
5 reviews
0 helpful votes
October 16th, 2020

It's the best way to watch sports on streaming, very cheap and they have a lof of different sports!

Thumbnail of user udon2
1 review
0 helpful votes
September 25th, 2023

Since DAZN took over GamePass from NFL, it has been a disaster. The features known to the NFL GamePass subscribes are not available anymore: no time-shift viewing, really bad 40-minutes compilations (flags are not shown or explained, whole downs are skipped), no Sunday-in-60 compilation.
The customer service just answers with standard responses, the help transcript that you can send yourself via email is worthless (it's only garbled characters, so you don't have any proof about what was said in the chat).
It is a complete disaster.

Service
Value
Quality
Thumbnail of user sargeelite2022
1 review
0 helpful votes
April 27th, 2023

I purchased the Davis and Garcia fight on DAZN, but was unable to watch the fight live. I ended up ordering the fight through the Showtime app and immediately was able to watch the fight. Dazn has refused to issue me a refund and states all purchases are finial. That would be understandable if I actually received a service and was able to watch the fight live.

Products used:
Showtime

Service
Value
Returns
Quality
Thumbnail of user giovannir28
2 reviews
0 helpful votes
May 25th, 2020

La cosa che amo di Dazn è il fatto che paghi pochissimo e vedi le partite di calcio mogliori. Lo consiglio

Thumbnail of user williamd3622
1 review
0 helpful votes
August 18th, 2023

I had NFL Game Pass UK and once notified that it was being transferred to DAZN went to cancel my account. Found out that they removed the option to cancel an account as well as removed the option to turn off automatic payment. I know live in the US and DAZN does not allow me to login to my account. Contacted their help desk through email multiple times and have never recieved an answer. So now I have paid $193 for an account that I've tried to cancel numerous times and cannot even login to. Stay far away from this shady company.

Products used:
Unable to use it

Service
Value
Returns
Quality

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