Daimer has a rating of 4.7 stars from 853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daimer most frequently mention customer service, and steam cleaner. Daimer ranks 4th among Cleaning Products sites.
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I purchased a used CVP 3000 recently. It was a bit daunting, given the number of accessories along with minimal technical aptitude. So, I reached out to Customer Service. Both Bill and Matt provided detailed, thorough and friendly responses, allowing me to eventually properly use this incredible machine. This is right up there with the best customer service I've ever received. I'm really looking forward to years of "green" cleaning. Keith
We purchase a steamer / pressure washer. We order an additional high pressure steamer hose. Daimer send the wrong hose and never send the second hose which was shipping from different warehouse. They don't answer Email or return phone calls. Even when we explain to them that the hose they send literally melted the hose making it really dangers to anyone using it. Now we want a refund for the hoses. I guess we are going to go thru legal channel to get satisfaction.
Locating Replacement Filter's was difficult...
Took a moment to find the "Search" button.
Everything else was Great √
Your general "login" asks for an email instead of a user ID which caused me to reset my password unnecessarily. After I did the reset, I found the account icon in the navbar correctly asks for a user ID, and not the email. Of course, now I know, but what a waste of time.
According to the website, I was supposed to get 50% off of the upholstery wand, but it does not show that discount was applied to my purchase.
It's a little confusing to figure out which attachments work with which models but CS is very helpful.
Everything was perfect, except the Warranty information wasn't clearly spelled out in terms of what it covers. But, I was still satisfied with everything else. Thanks!
Good experience. Perhaps a chart offering machine comparisons by key attribute would have been helpful - had to bounce back and forth between machines...
called and spoke to a person about finding a replacement handle for my xph-5900i and she could not help me with a part number. she assumed that by telling me how to look up items on the web page I could order the part. I assure you you do not have a replacement handle listed on you website no matter how hard you search. the employee did try to connect me with someone more knowledgeable.
I hate that your phone number goes to a call center and not a sales rep. Left messages with them twice this week and never got ahold of a real sales rep with the company. Had simple questions like how low will shipping take. Never answered.
For some reason the site said I had ordered 3 machines instead of the one I ordered. When I went back to change the information, it would not correct, so I back tracked and then went to another computer.
Other than that it was a good experience.
so far so good. I do wonder if the item will show signs of wear and tear because it is refurbished. How old is it?
I am very happy with my steamer it work very well for me price is Little Steep but you get what you pay for
Had trouble ordering it after modifying shipping address, had to restart ordering. But it went through.
Need to find out if repairs are possible on older model of this Steamer... Please call: Larry Davis @ *******052
Daimer Industries® is the undisputed, world's top ranked brand of steam cleaners, carpet cleaners, pressure washers and auto detailing machines with customers in over 200 countries. The company's customer list includes the White House, some of the largest and most recognizable national and multi-national names, and hundreds of thousands of others ranging from homeowners, small companies, all branches of the military, health care, hospitality, and many more. Our customer list displayed on the website offers merely a small fraction of Daimer®'s total customer base.
Importantly, Daimer® employs a large number of Product Specialists with many years of experience to offer those who require the best guidance and direction towards the appropriate technology and specific model. We absolutely do not want anyone to purchase the wrong machine for the targeted applications.
Started in 2000, Daimer Industries® is a private company headquartered in Woburn, MA, USA. We are a globally recognized leader in innovative, technologically advanced commercial and industrial cleaning equipment for virtually all of major commercial and industrial cleaning applications.
Daimer® is your best source if you are looking for unmatched product durability, power, performance, reliability, and customer service. Call now and be closer to reaping the benefits of the finest cleaning equipment on the market.