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    Daily-flowers.ch

Corporate Values

Overview

Daily-flowers.ch has a consumer rating of 1 star from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Daily-flowers.ch ranks 174th among Flower Delivery sites.

Positive reviews (last 12 months): 0%
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How would you rate Daily-flowers.ch?
Top Critical Review

“Non-existent Customer Service. AVOID!”

Stella O.
5/12/21

Really horrible customer service. Please avoid. I paid for a bouquet, a bottle of wine and a card to be sent to my mum on mother's day. What happened? No delivery, no communication and no REFUND! This is so unacceptable. What's worse is even via phone call they are unreachable. I even sent them a direct email as well as an Instagram post. Still no reply. I am very VERY disappointed.

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Reviews (2)

Rating

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stellao32
1 review
0 helpful votes
May 12th, 2021

Really horrible customer service. Please avoid. I paid for a bouquet, a bottle of wine and a card to be sent to my mum on mother's day. What happened? No delivery, no communication and no REFUND! This is so unacceptable. What's worse is even via phone call they are unreachable. I even sent them a direct email as well as an Instagram post. Still no reply. I am very VERY disappointed.

berenv
1 review
2 helpful votes
May 22nd, 2019

Poor customer service. I ordered flowers to be delivered for a birthday, which means they need to be delivered on time. Unfortunately the flowers were delivered too late. Below the reply from their customer service, which basically says: we deliver on the day you order, but maybe also not. We don't control and we don't care.

I will not order from them ever again.

Dear Customer,
We thank you for your message.
Further to the tracking of the Swiss Post the delivery has been done on 17.05.
As on the condition the Swiss Post guarantees a delivery on the required date to 95 %, otherwise a delivery on the next day is not considered as a delay.
The delivery has been done, as the Swiss Post has checked if the contents has not been effected.
Please feel free to contact us, if there is any issues with the bouquet

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