• Cycleplicity

Overview

Cycleplicity has a rating of 1.8 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cycleplicity most frequently mention customer service, and wrong part problems. Cycleplicity ranks 63rd among Motorcycle Parts sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It's now been a month since I ordered and still no reply from customer service.
How would you rate Cycleplicity?
Top Positive Review

“Good”

Anthony S.
7/23/21

Everything went well with my order, I have no complaints, pretty happy with my purchase, thanks a lot

Top Critical Review

“Terrible communication.”

Oleg L.
2/11/22

Ordered a Mikuni carburetor which said (one left) on the website and two weeks later I had to call them because I still haven't received a confirmation of my order along with a tracking number. It seems that the only way I could get any answers was to call customer service. As it turns out still no carburetor and an approximate ship date a few months out. Had to cancel my order. Not very pleased will probably not do any business with them in the future. I prefer to pay a little more and actually get my parts at a reasonable time.

Reviews (64)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user anthonys1544
6 reviews
2 helpful votes
July 23rd, 2021

Everything went well with my order, I have no complaints, pretty happy with my purchase, thanks a lot

Thumbnail of user deem107
1 review
0 helpful votes
May 19th, 2018

I can't believe my good fortune. I ordered a Honda Windscreen for under $100. It was at my door steps in two days. It is an OEM part. With this kind of professional service, I will be back!
I enjoyed better service and turn around time then what my local dealer could deliver.

Thanks again Cycleplicity

Thumbnail of user chuckm31
1 review
1 helpful vote
March 15th, 2014

I ordered a set of exhaust pipes for my bike from Cycleplicity.com on 3/8/14. Total with shipping was $433. And some change. After reading all of the negative reviews this site had I was very skeptical and wondered if I had made a huge mistake. I am very happy to report that I did not. I received the pipes on 3/12/14, new condition, all of the mounting hardware included with instructions. They were a breeze to install and sound great. I couldn't be happier with Cycleplicity's price, service and quality parts. I will DEFINITELY use this site again for my motorcycle needs.

Thumbnail of user scotto15
2 reviews
0 helpful votes
March 8th, 2016

You always wonder about buying from the cheapest retailer. Bought a Shorai motorcycle battery from these guys for much less than the competition. After placing the order, I saw all the negative reviews they have and was a little concerned. However, I got prompt email updates and the product delivered 2 days later via UPS. So don't let the bad reviews scare you away. Who knows if the other reviews are even from actual customers... I didn't have to provide proof of purchase to write this review.

Thumbnail of user jeffp53
1 review
1 helpful vote
May 4th, 2016

Ordered on Sunday got here on Wednesday with free shipping. Price was $50 bucks cheaper than any other websight for that seat. Most people that right reviews either have great service or really bad service. Sounds like these othere people should order the right size/part before they order. J p cycles has nothing on cycleplicity.

Thumbnail of user danield149
1 review
1 helpful vote
November 8th, 2017

Don't know what's up with all the bad reviews. I ordered a Bikemaster battery and charger on Sunday night. I had a UPS tracking number Monday at noon and delivery on Tuesday morning. Oh, and it was the lowest price on the internet too.

Thumbnail of user chuckg13
1 review
0 helpful votes
May 26th, 2016

Bought the lower saddlebag inserts for my Goldwing. Best price and they were here the next day. Wow! I've read a lot of bad reviews. But they did right by me.

Thumbnail of user tylers28
1 review
1 helpful vote
September 9th, 2014

I ordered a set of cobra fatty crash bars and a set of highway pegs to go with them, by far the beat price any where. I ordered them on a Thursday and they were in my carport Monday. By far one of the best purchases I've ever had!

Service
Value
Shipping
Quality
Thumbnail of user rickr27
1 review
1 helpful vote
October 15th, 2014

Rick R. I ordered a pair of Kuryakyn Gran-throwover saddle bags on a Saturday October 11,2014 and received the bags on Wednesday October 15,2014. I save over $30.00 and I love the bags. They will fit by Victory. I plan on ordering a second set for my wife's Yamaha.

Thumbnail of user bobs117
1 review
1 helpful vote
March 30th, 2014

Ordered several BMX parts from them. All delivered in a timely manner with awesome pricing.

Thumbnail of user joek69
2 reviews
0 helpful votes
April 7th, 2016

Best transaction "I" have experienced ordering parts off a website. Ordered a rear fender assembly for a 1985 Honda 200x the morning of 04/05/16 and I received it by mid afternoon 04/06/16 in PA, WOW! Part was well protected and in excellent condition! Thank you for your excellent service.

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From the business

Cycleplicity.com for all your aftermarket moto part needs, free shipping on most orders

Company Representative

Thumbnail of user nickg32
Nick G.

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