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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Totally satisfactory experience. Requests for revisions were made quickly and accurately. A very smooth
Transaction.
VERY GOOD COMPANY TO WORK WITH
These guys do a great job every time I need them.
Great customer service!
Great Customer Service. Fast and reliable
Easy website (but a link to go directly to section that shows the edge and coin material types would speed things up during ordering), fast quotes and proofs...great all the way around
It was easy and fast. Recommended!
Excellent design assistance and fast response!
My request for a price was quick and thorough, and then my representative made the needed updates to the order as needed. First time ordering our coins and awards with this vendor, and everything has worked well so far.
Great service as always
Very professional group of individuals with speedy turn-around on all our revisions and artwork requests!
The process to generate a challenge coin with your company was seamless and excellent! I loved the fast replies and informative graphics/email.
Thank you!
I sent out request for quotes to 4 different sites. You were the only one who contacted me. The service was fast.
I was impressed at how quickly I received a proof and how quickly my revisions were executed. I had begun working with another challenge coin vendor and they seemed to send me backwards instead of forwards each time I asked for a revision. Having an email contact to a real person with your company was important to me as well. It made me feel that there was someone responsible for working with me and that I wouldn't just be shuffled along to another person or department.
Wonderful and easy. Made an adaptation for a coin a coworker produced and was done in just a few easy steps. Can't wait to get them and hand them out to loyal customers.
Overall best experience in ordering! Only service I will use from now on
Great service! Very clear website, pricing, submission, etc. Super fast turnaround time on artwork and responsiveness through a series of changes and requests on our end. The only issue we had was uploading our graphics. Other than that, I can't think of any way to improve our experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members