Ordered challenge coins and they ensured that we had permission to use the ships image.
Design for back of coin looked great but the finished item is barely recognizable.
Perhaps it was too detailed.
Someone should have told me the design would not work well.
I would have gladly changed to make it right.
Your samples are all proofs, so I saw similar designs that looked good. I suspect the real coins were like mine.
You should show actual finished products.
Overall, good. Quality of the first batch of coins was great! Looking forward to this second order! The one thing I would suggest is person to person interaction, even if it's just a follow-up email that's not auto-generated.
I have been ordering coins from Custom Challenge Coins for three years. I am impressed at how quickly proofs are made from my ideas. The coins always look amazing and people who receive them love them. You can expect a new idea and a new order about.this time next year.
The actual checkout process is pretty annoying. There should at the very least be an option for paypal so that your customers don't have to trust the shady site that the checkout process directs you to.
I'm very satisfied with your service. I ordered twice before. My first order I had a minor
Problem,when I brought it to your attention it was handle with no fuss or disagreement.
Your service is four stars.
E.J. Kues
I couldn't get the online quote form to upload; it buffered forever. I assumed it was a shoddy internet connection while on vacation, but when I returned home it was still an issue.
I was pleased with the responsiveness of your sales team when I had to email the order directly.
We order Challenge coins yearly without hassle or errors and we refer our friends as well. Thank you
Staff were extremely helpful in the design of the challenge coin for my agency. Provided adequate information on the retention of molds for future orders. Very satisfied.
I am so pleased with how smoothly the design and ordering process was. The website is so user friendly and what a pleasure it was to speak with Barry who answered all my questions. Kudos to CustomChallengeCoins.com! I highly recommend your services to make such a memorable and collectable gift. Thank you!
They have been extremely professional and great at communication. The design team has made excellent proofs and been able to tweak the design with amazing detail. When the order was being placed and the online portal declined my card, I made a phone call and they were able to place the order easily from their end.
Fantastic customer service and support!
What a delightful experience to work with Matt and his team. Questions were answered with quick response. All questions were answered, and each change was made to ensure our satisfaction in the final product. The team answer and provided recommendations not once, not twice but through 7 proofs. Thanks for your patience!
Thank You Team,
Your service deserves five stars. From Sales to the production office. Our new brothers will enjoy the coins when their community service is complete. Looking for another order when you're product hit masses.
The customer service is out of this world. I enjoyed working with the company to get the project to fruition!
10/10 would recommend!
This was the best customer service I have ever experienced. The response time will never be matched and making your company available for any questions. The complete order was a great experience with the coin purchase.
Very polite, and answered all my questions. I asked to change a color on the coin, and had the new proof right away. I have called and talked with Berry a couple times and he is very professional. We will absolutely be doing business again in the future.
I have now used Custom Challenge Coins 3 times for different youth sports leagues and teams. They are patient and accommodating with revisions, respond quickly with answers and artwork, get the coins delivered quickly, and do beautiful work. Highly recommended!
Custom Challenge Coins were very easy to work with. They were responsive, quick in the design of my coins with no going back and forth. They were up front with their bid and did not change it when I ordered my coins. I highly recommend them if you are looking for challenge coins.
We originally order coins a few years ago. Barry Rainwater, our sales rep, was awesome to deal with and help us design our coin. Years later, we attempted to order more there was no issues with recalling the original order and it made it very easy. I would recommend this company to anyone who is looking to get coins made.
Custom Challenge Coins has a rating of 5 stars from 1,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Challenge Coins most frequently mention customer service, great experience and quick response. Custom Challenge Coins ranks 68th among Coins sites.