This website seems to be closed. Find similar businesses
  • CustomCarsCentral

2017 CUSTOMER CHOICE AWARD

CustomCarsCentral

Overview

CustomCarsCentral has a rating of 3.7 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. CustomCarsCentral ranks 899th among Auto Parts sites.

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate CustomCarsCentral?
Top Positive Review

“Invidia Gemini Exhaust For A 370Z”

Saluka A.
4/5/21

Excellent delivery time, price and ordering experience. The part arrived as expected in an original Invidia box and packaging. There was one issue - one of the tips did not fit and am currently trying to figure out how to make it fit. It didn't look damaged. Besides that, I will definitely consider CCC for another order in the future.

Top Critical Review

“Unlike ECS tuning, you won't get your order or your money back”

Alex H.
5/13/22

I tried ordering some parts from this site. Not only did I have to do a chargeback with my bank, they kept trying to charge my card after it had been changed, with some transactions showing in the tens of thousands of dollars. You get no tracking details, no emails, the phone number for this company is bogus. It's operated by two Russians out of an apartment in Arizona. So if you want to give the middle finger to Ukraine, order from this company, because that's where your money all goes, never to be seen again!

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user alexh1013
3 reviews
1 helpful vote
May 13th, 2022

I tried ordering some parts from this site. Not only did I have to do a chargeback with my bank, they kept trying to charge my card after it had been changed, with some transactions showing in the tens of thousands of dollars. You get no tracking details, no emails, the phone number for this company is bogus. It's operated by two Russians out of an apartment in Arizona. So if you want to give the middle finger to Ukraine, order from this company, because that's where your money all goes, never to be seen again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericm1764
1 review
2 helpful votes
May 2nd, 2022
Verified purchase

I placed an order for an intake and discharge damper pipe for my tdi they refused to give me tracking info or and also refused to respond to any of emails. They canceled the order on me and didn't process a refund had to contact the bank to do a chargeback on the card. Stay away buy from the actual manufactures over this garbage of a website.

Tip for consumers:
Don’t use this site as its just as bad if not worse than ecs tuning

Products used:
Neuspeed pflo I take for an Audi A3 tdi and a tdi turbo discharge damper pipe

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomash2570
1 review
1 helpful vote
August 7th, 2022
Verified purchase

I placed an order recently and all I got was a confirmation and receipt email shortly after my purchase.
I reached out to customer service seeking an update and haven't heard back a couple days later.
Hoping this is not a scam.

Thumbnail of user shawnk59
1 review
3 helpful votes
March 22nd, 2018
Verified purchase

Never received my item, can't get ahold of anyone, not even sure if this is a real shop. Beware, do not order from here

Thumbnail of user dmitria2
James D. – CustomCarsCentral Rep

A refund was issued for you. It may take several business days to post depending on your bank.

Thumbnail of user jamesl890
1 review
0 helpful votes
July 6th, 2019
Verified purchase

Shopdgmkudyldkydykdkydykdyldgkdgmdhmdmhdkgdgmxkgxkhxkgxgmxlhxlhxkydkydgkzkgzkgzkgzkyskydkgdkgdkysgkxgkxkgxgkxkydyksyskystkskyskyskgzkgxkgxkgxkgxmgxkgxkgxkgdykdkgdkgdkgskgdkgdkydkydkydkydkgdkyxkgdkyskydkgslgdkgdgkdlydoydoyspydlyxlydyldlyd

Thumbnail of user georgec270
1 review
2 helpful votes
April 30th, 2018
Verified purchase

Placed order for ypipe was told 5 days later it was on back order. I still have not received any updates.

Thumbnail of user josem196
1 review
2 helpful votes
July 20th, 2017
Verified purchase

I placed an order on July 12th its now the 19th and hasn't been shipped. They told me that my package has shipped and actually arrived to my state but was redirected back to them. I got a tracking number but it shows UPS never picked it up. Kinda sketchy then I got another tracking number and it's been 2 days so I tracked it and UPS hasn't picked it up. This has been the worst expirence I've had with online shopping. My purchase was for $970 that's a lot of money to experience this. I just want my money back.

Thumbnail of user dmitria2
James D. – CustomCarsCentral Rep

I believe you received your order. There was a delay in a pick up from our manufacturer.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Import Tuned is dedicated to serving the performance parts needs of Import car enthusiasts. We carry numerous brands and type of parts to make your ride perform and look like no other.

Company Representative

Thumbnail of user dmitria2
James D.

How do I know I can trust these reviews about CustomCarsCentral?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CustomCarsCentral?