• Custom - Writing

Overview

Custom -. Writing has a rating of 4.3 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom -. Writing most frequently mention customer support, great job, and high quality. Custom -. Writing ranks 82nd among Essay Writing sites.

  • Service
    35
  • Value
    32
  • Shipping
    29
  • Returns
    28
  • Quality
    34
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
1
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What reviewers want you to know

Positive highlights

  • Custom Writing has good customer service, timely delivery and will meet all your requirements.
  • The customer support is very friendly and really helps..

Critical highlights

  • They failed to deliver the research paper on time.
How would you rate Custom - Writing?
Top Positive Review

“I can't recommend it enough!”

Anna C.
5/13/23

Custom Writing is easy and affordable,with prently of free services and friendly experts. I always recommend it to my friends who need some studying assistance, and they all end up loving the service.

Top Critical Review

“It was good until they scrwd one order”

Bob M.
12/11/20

I've been a customer for a year and the delivery was good until my final and i think that would be my last order. I placed a complex writing gig and i set 14 days for the writer to work on it. 7 days have passed and no one was working on it. I messaged the support almost everyday to get an update until my deadline was 6 days away. I contacted the support because I was worried that the writer won't have enough time to work on it so i told them that i can extended it for 2 more days. 5 days left before the deadline and no one was working on it and i asked the support about cancelling my order and the support told me that they will issue a full refund. Today i contacted them to initiate the cancellation and refund and to my surprise they are taking the 20% of the full cost of the order. I was furious because 1. No one touched my order and 2. Should I wait for the deadline and my personal deadline scrwd. The hassle they caused me has been infuriating. They asked if I have a screenshot of the support telling me the issuance of a full refund. I don't have the screenshot because i am expecting they have the means to dig it up from the logs. I will never trust an assignment with this people. Giving false hopes and anxiety. Very unprofessional.

Reviews (151)

Rating

Timeframe

Other

Reviews that mention popular keywords

research paper (7) customer service (5) customer support (5) term paper (4)
Thumbnail of user bobm810
1 review
2 helpful votes
December 11th, 2020

I've been a customer for a year and the delivery was good until my final and i think that would be my last order. I placed a complex writing gig and i set 14 days for the writer to work on it. 7 days have passed and no one was working on it. I messaged the support almost everyday to get an update until my deadline was 6 days away. I contacted the support because I was worried that the writer won't have enough time to work on it so i told them that i can extended it for 2 more days. 5 days left before the deadline and no one was working on it and i asked the support about cancelling my order and the support told me that they will issue a full refund. Today i contacted them to initiate the cancellation and refund and to my surprise they are taking the 20% of the full cost of the order. I was furious because 1. No one touched my order and 2. Should I wait for the deadline and my personal deadline scrwd. The hassle they caused me has been infuriating. They asked if I have a screenshot of the support telling me the issuance of a full refund. I don't have the screenshot because i am expecting they have the means to dig it up from the logs. I will never trust an assignment with this people. Giving false hopes and anxiety. Very unprofessional.

Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello, Bob

First of all, we were completely transparent about the situation with your order and kept you updated at all times. Second, the deadline was extended because you added 4 pages to the initial order. Third, you requested the cancellation a few days before the deadline. According to our refund policy, only 80% of the funds are returned in such cases. But since we indeed failed to find a writer for your task (which was very complex), we decided to give you a full refund.
As you can see, we truly did our best and it is sad to see this one-star review.
Please, accept our apologies for your poor experience.

Thumbnail of user aimeen3
Aimee N.
1 review
11 helpful votes
December 15th, 2015

The assignment the writers at Custom-Writing.org sent me was immaterial to what I asked and it exceeded the deadline by two days and even if they sent me the assignment on time, I was not going to submit this trash anyway. These guys have no value for time and commitment. Don’t hire them.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Aimee,
We are really sorry that your experience was unsatisfying. We'd be grateful if you could specify the details of your order - the order id and writer's id. We can't find you in our database and no cases similar to yours have been recorded lately. Please feel free to contact us if you really had some issues with the order.

Thumbnail of user keirah2
1 review
13 helpful votes
October 3rd, 2015

Custom-Writing.org has disappointed me so much. I was truly shocked to know that my order wasn't even assigned to the respective writer, after 2 days of placing the order. Such delayed services! I wish I had worked on my assignments myself.

Tip for consumers:
Useless

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello there,
Kindly note that it all depends on the deadline you've set for your order. It's possible that your order hasn't been assigned to the writer if there was more than a week left before the deadline. Sorry, but our writing service is too popular with other students. All the writers were busy working on other more urgent orders. If you want your order to be assigned immediately, please leave a note in the order form and set the appropriate deadline. Sincerely yours, Custom-Writing.org team.

Thumbnail of user michaels1942
2 reviews
1 helpful vote
December 19th, 2018

FAILED to deliver, FAILED to inform me. On the delivery day they told me that they were not able to deliver WTF?! They asked for more days. I refused as they have 7 already. I demanded a refund, they have been processing and lying about it for more than 20 hours. Had to open a paypal dispute and chase my money. A total scam.

Thumbnail of user francescaf4
1 review
12 helpful votes
January 29th, 2016

Their website is full of exaggerations and false claims. “Any writing style”? It’s just an overstatement; they couldn’t even deal with a common citation style in my document. Don’t go for them.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Francesca! We're sorry to hear that. Could you please specify, what exactly you mean by 'common citation style'. Kindly provide your specific requirements if any. Feel free to contact us in case of any questions.

Thumbnail of user katherinet14
1 review
16 helpful votes
November 6th, 2015

These guys are absolute scammers. They didn't follow the instructions and I had asked them to revise my paper like 10 times but nothing was revised, nothing! What in the world kind of Scam Company is this? Fooling people and stealing their money!

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

We are really sorry for your disappointment, but it sounds unreal. Every time your paper is revised, it passes three stages of editing and quality control. Writers are afraid of fines, and in the writers' community we are known for our 'draconian policies' and too high quality standards. Is it possible that you've confused the files or something? Anyway, feel free to contact us in case of any questions.

Thumbnail of user connors15
2 reviews
9 helpful votes
August 7th, 2015

Choosing Custom-Writing.org for my dissertation writing was THE WORST DECISION IN MY LIFE. The so-called writer didn't put any effort; he didn't even look at the guidelines and understand the requirements. The experience with them was a nightmare and there is more to come. I have submitted the dissertation and I am waiting for the feedback, which I know, is going to be dreadful.

Tip for consumers:
Not recommended at all.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Your review seems to be unreasonable (if not to say fake). First, you haven't received any feedback yet. Second, students usually submit separate parts of their dissertations before submitting it as a whole so that the advisor gives feedback as it goes. Third, you seem to be unaware of our policy and major customer care principles. Our Support Team is available 24/7 handling all issues in a timely manner. It looks as if you haven't contacted us at all.
If it's a misunderstanding and you were too shy to resolve the issue, please feel free to contact us. Kindly note that we offer an unlimited number of free revisions until clients' complete satisfaction.

Thumbnail of user louised27
1 review
11 helpful votes
December 21st, 2015

It’s a scam. I was told that my assignment will be reviewed constantly in case of dissatisfaction but the reality was not as Custom-Writing.org claimed. Despite my insistence, they failed to do justice with my report and I received a C consequently. And, they don’t even have the basic courtesy to accept their mistakes.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello there Louise! We are really sorry to hear that. We do provide unlimited FREE revisions unless you change your initial instructions. If you change your mind and decide to take another stance in a paper or if you even want to change the topic, we can't rewrite the whole paper for you. Our company provides quality materials for research purposes only, we can't guarantee your grade. Your grade depends on a variety of factors, including those of your attendance and prior achievements. Have a nice day and feel free to contact us in case of any questions.

Thumbnail of user annab164
1 review
14 helpful votes
October 26th, 2015

Please never avail the service of Custom-Writing.org, as they will never fulfill their promises and deliver third class quality documents

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Anna, thanks for your time leaving this review. We would be happy to improve our service for you if you could be more specific about your concerns. What you call 'substandard documents' can be A+ papers in the eyes of your teachers. Feel free to use your free unlimited revisions to make any changes in your paper until you're fully happy with it.

Thumbnail of user jessican25
1 review
14 helpful votes
October 20th, 2015

What is this nonsense? I felt like I was dealing with some amateurs who didn’t even have the basic idea of formatting, grammar and sentence structure. Wow. These guys ruined all my expectations.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Kindly note that our writers follow the generally accepted academic format requirements. You are welcome to choose the format you need when filling out the order form. If you have specific requirements, feel free to send us your format guides or links to your college's standards.
By the way, you have an unlimited number of free revisions until your complete satisfaction. Feel free to press 'revise this order' button and give more specific instructions for your revision request.
Sincerely yours, James

Thumbnail of user jenniferb133
1 review
14 helpful votes
September 22nd, 2015

I wouldn’t ever suggest my friends to seek such online writing services. They turned down all my revision requests and handed me a substandard written piece.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Jennifer,
Unfortunately, we didn't find your order in our database. We haven't received your revision requests. If we had received any, we would have handled all of them, like we always do with EVERY single client's message.
If you're not our competitor, attacking our service for a couple of months already and you're a real client who experiences technical difficulties or needs help with your paper, feel free to contact us in a 24/7 live chat or on the phone. See you! Have a nice day!

Thumbnail of user sophiej8
1 review
10 helpful votes
January 14th, 2016

My experience with their dissertation writing services has been worst. The dissertation required in depth research work on global energy crisis but these guys wrote such a shallow document, I can’t even call a dissertation. I wasted my $150 on something that isn’t worth it.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Sophie, please kindly note that we provide custom papers for reference purposes only and always directly follow your instructions. You're welcome to attach a file with your detailed instructions, so that we can meet all of your requirements. Unfortunately, we couldn't find you in our database because all our clients who received their dissertations this week were happy with them and left positive feedbacks. If you want this order to be improved, feel free to use your unlimited revisions. Regards, James

Thumbnail of user laurenh39
1 review
8 helpful votes
December 30th, 2015

Timing? Ethics? It seems like a joke after I had to deal with these most nonprofessional guys ever! Take my word; don’t go for their services unless of course you want to lose your money. And temper.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Thanks for stopping by and taking your time to leave another fake review. Since 2006, we have delivered high quality academic materials for students from all over the world. We're in this business longer than 95.5% of our competition. It was possible only due to our high standards and exceptional work ethics. In other words, while our competitors are creating fake accs and fake negative reviews, we're doing our best to deliver high quality papers.

Thumbnail of user samv21
3 reviews
19 helpful votes
November 12th, 2015

Their site claims that they check for plagiarism on all orders, but my paper was 60% plagiarized. Thank God I didn’t hand it before checking it myself. I would have been in so much trouble.

Tip for consumers:
Not recommended

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Could you please specify which tool you used to check your paper for plagiarism. Otherwise, your review looks like fake. Unless you have expensive access to a trusted plagiarism checker, you can't do it 'yourself.' Some doubtful online tools can give you doubtful results. We do check every order for plagiarism, using safe and reliable software. However, after you upload your paper somewhere online, there's no guarantee that it won't be marked as plagiarized. You should understand that not all online tools should be trusted.

Thumbnail of user gracies3
2 reviews
12 helpful votes
September 1st, 2015

I am very disappointed by the work I got from this service site. They failed to deliver the research paper on time. And when I got it almost a week after the deadline, it was a useless piles of junk. Not a single word was related to the research topic. There was zero research and most of the text was grammatically incorrect or plagiarized.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

We are really sorry to hear that. However, we can't find your order or even your account in our database. Are you sure that you used custom-writing.org? Or, maybe was it another writing service? We invite you to try our writing service next time to avoid any disappointment. Our expert writers deliver high quality original academic materials satisfying your needs.

Thumbnail of user eleanorw10
2 reviews
10 helpful votes
August 18th, 2015

I am not a native English student, but my writing is better than what I got from Custom-Writing.org. It was really disappointing and on top of that their customer care agents were not even responding to my phone calls. A very bad experience indeed.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Our Customer Care department is available for you 24/7 on the phone as well as in live chat. Sometimes you may need to hold on for a while because all operators are busy. If it's urgent and you can't wait, feel free to contact us in live chat or press 'revise this order' button on your order to handle any issues with your paper. We offer free revisions until you're absolutely happy with your paper.

Thumbnail of user thomass124
1 review
14 helpful votes
December 7th, 2015

Let alone the most absurd piece of work I received, the way these people corresponded to me was gruesome. They didn’t bother to response to my concerns even once on time despite my insistence. It was as if they were doing this free of cost. It was disgusting.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello 'Thomas'. It's amazing you don't give up creating new accs specially for us. You're not very creative writing reviews, but we admire your effort and persistence. For some reasons, the administration of this site doesn't delete all these fake reviews you've posted (so far). Have a nice day! Feel free to contact us in case of any questions.

Thumbnail of user harryr28
1 review
6 helpful votes
January 21st, 2016

I had some important guidelines regarding a research paper I was intending to publish. I assigned them to work on this and can anyone imagine it was so roughly formatted, and sticking to deadlines? Forget it, they didn’t even read guidelines I’m sure.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello there. Kindly note that all clients are eligible for free revisions. If you feel that you paper can be improved, contact us or simply use the 'revise this order' button on your order.

Thumbnail of user alexanderb53
Alexander B.
3 reviews
13 helpful votes
September 11th, 2015

When I placed my order, I clearly mentioned the requirements for my paper, and their writer completely ignored them. Is this even a writing service? I mean what’s the use of running a website like this, if you can’t deliver on what you promise.

Tip for consumers:
Useless

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Alexander, thanks for choosing us. It's a pity you didn't use all the advantages of our writing service to the fullest. We offer FREE unlimited revisions of your papers whenever you want to change ANYTHING about your order. You see, this kind of service requires quality communication. Even if you think that your requirements are obvious, you can omit some important points or even an important file. That's why we strongly recommend to get in touch with your writer and clarify your requirements if necessary.
As to his case, you are welcome to press 'revise this order button' on your order page and we'll contact you asap. Feel free to contact us in 24/7 live chat in case of any questions. Have a nice day!

Thumbnail of user francines2
1 review
7 helpful votes
April 28th, 2014

STAY AWAY! I have used several times and the work is typically lackluster by somewhat acceptable when in a pinch. However, this last time I placed an order with a 5 day timeline. At the 5day mark they told me that no one had even been assigned the paper and if I granted an extension they would be able to find someone. I granted another 3 days. They never found anyone, started the assignment, and did not inform me that this was the case. I asked for a refund so that I could go with another company and they said I would have to wait up to 14 days for a refund. DO NOT USE. They are NOT worth the money and the customer service is TERRIBLE!

Thumbnail of user tian127
1 review
12 helpful votes
December 1st, 2015

The grammar and sentence structure of my thesis wasn’t up to the mark. Come on guys, this wasn’t just any old ordinary paper, my whole academic success was dependent upon it and Custom-Writing made me look really bad in front of my professor. Never trust these guys with your thesis people!

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello Tia,
We remind you that your grade depends on a variety of factors, including your attendance and relationships with professors. Providing super quality materials is the only thing we can do for you. If it doesn't help, we're really sorry. Your professor can be dissatisfied with your attendance and prior performance, but here we can't help you. We don't work miracles, we only provide original academic content meeting highest standards. Properly presenting it and building bridges to teachers is your task. Hope things will get better for you soon. Please contact us in case of any questions.

Thumbnail of user kayleighm2
2 reviews
13 helpful votes
November 21st, 2015

My supervisor called me yesterday and gave me lecture about the plagiarism in my essay. I was so embarrassed to know that because I had ordered the assignment from CustomWriting. I was insulted in front of the whole class.

Tip for consumers:
I wouldn't recommend this.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Kindly note that the materials we provide are free of plagiarism and fully-referenced. Your supervisor could get suspicious because the paper was too good. That's why we recommend using our materials for research purposes only and adapting them to your own writing style and format. Sincerely yours, James

Thumbnail of user finleyf13
1 review
7 helpful votes
January 7th, 2016

I submitted a research paper, the content written was mediocre, and the formatting was completely un-organized, there was no proper structure to the research. I had to do it all again myself. I will surely demand a refund for such lame service.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hello there!
Please kindly note that our writers follow standard format requirements accepted by the top institutions. In case your college or teacher have specific requirements, feel free to provide your style guide. Unfortunately, we couldn't find you or your order in our database. If you really placed an order with our company, you're welcome to contact us or use 'Revise this order' button. All our clients are eligible for unlimited free revisions. Regards, James

Thumbnail of user katieb40
1 review
15 helpful votes
October 9th, 2015

Despite all the claims, Custom-Writing.org failed to deliver my order on time. I inquired from the customer representative about the status of my order. He was quite rude and said me to be patient otherwise they might cancel my order altogether

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Hi Katie,
We understand that you worry about your paper. That's why you can always see its status in your user panel. As to your claims about rudeness, could you please specify the id number of the support representative you talked to because we can't find the case. Kindly note that we record all talks and chats and take such claims seriously. Thanks for your cooperation.

Thumbnail of user niamhc2
3 reviews
11 helpful votes
August 1st, 2015

The customer service did not even listen to what I actually wanted and they gave me some standardized document which was really not what I wanted. I asked for my money and they said we cannot do that. Bad experience.

Tip for consumers:
Please do not waste your money like me.

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Thumbnail of user jamesw128
James W. – Custom - Writing Rep

Sorry, but we haven't found you or your order in our database. It looks very much like you're trying to fake it. We're always doing our best to meet our clients' expectations and every paper is written from scratch to meet your individual requirements.

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From the business

Reliable essay writing service with one of the fastest order deliveries. Any type of paper, at any time. Our works are completely plagiarism-free.

Company Representative

Thumbnail of user jamesw128
James W.

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