Covers & All has a rating of 4.6 stars from 24,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
I can't believe how easy this was! I needed to replace a fire pit cover after a hail storm. I googled this place, took measurements, picked a color, saw a great price quote, and ordered it all within minutes. It arrived super quickly and I was kept up to date the whole time. The best company experience I have had in years! Thanks for your professionalism!
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Hey Troy! Thank you for rating Covers&All. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Bent! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
We ordered a custom-sized bench seat cover for our window seat, and it was absolutely perfect! The fit was exactly what we needed, the quality is outstanding, and to top it off—the price beat out every other option we found. The ordering process was surprisingly easy, which made the whole experience even better. Highly recommend!
Hey Jaime! We appreciate your kind words! We're glad you found our platform easy to use and our pricing competitive. Your satisfaction is our priority, and we look forward to serving you again.
We have two large dogs and have been through numerous screens like this over the years. The Covers & All product I ordered and installed recently is above and beyond any similar product we've used over the years. The quality of the screen and adhesion to the door frame are so much better than anything available at the big box home stores is laughable. Highly recommend.
Hey Charles! Thank you so much for your wonderful review! We're thrilled to hear that our magnetic screen has exceeded your expectations—especially after trying so many others in the past. It's great to know that it’s holding up well with your two large dogs and that the quality and adhesion stood out compared to other options. We truly appreciate your recommendation and are glad we could provide a product that finally meets your needs. If you ever need anything else, feel free to connect!
So far, so good. Easy to navigate website and straightforward ordering. Fair shipping prices.
Easy interface, accurate fabrication. Delivery was problematic - I specifically asked three different people to delay shipping until I returned from travel, and my request was disregarded. Things get stolen here. I had to get a friend to come pick it up.
Hey Nina! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I sent a picture of my barrel smoker and was surprised and delighted by the designer's request for very specific dimensions for the handles, hinges and smoke stack. It was an amazing effort to get the perfect fit ( LOL almost a little OCD).
Mission accomplished.
Great fit and great price!
Use this company. They're the real deal.
Hey Harry! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I appreciate all the custom cover options.
Considering the amount of detail required for a custom cover, the website was quite easy to use.
The dimensions are as requested.
That said, I paid for, and expected, grommets on all four sides of the cover, not just the two longer sides. And I was quite clear in repeated communication that I did not want a drawstring.
Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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Hey Michael! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Colleen! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Kerry! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Randy! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Jeffrey! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Wilma! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hey Catherine! Thank you for the review! We're thrilled to hear that your experience with us was smooth and hassle-free from start to finish. It’s fantastic to know we could help you quickly replace your fire pit cover after the hail storm and that the process was easy, efficient, and backed by great communication. We truly appreciate your kind words and are honored to be part of your best company experience in years. Your satisfaction is exactly what we strive for every day. Thanks again for choosing Covers & All—we're always here when you need us!