• Cover & All UK

Cover & All UK

Ratings On Other Platforms

Trustpilot
2.6 / 5
Better Business Bureau
1.3 / 5
Corporate Values

Overview

Cover & All UK has a rating of 4.7 stars from 10,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cover & All UK most frequently mention good quality, excellent service, and quick delivery. Cover & All UK ranks 3rd among Home Decor sites.

  • Service
    1802
  • Value
    53
  • Shipping
    54
  • Quality
    9281

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 92.9%
Positive
2,583
Neutral
103
Negative
94

Instant Feedback

10,905 reviews

25
See all photos

What reviewers want you to know

Positive highlights

  • Have got both a garden furniture cover and a log store cover, both look great and fit well.
  • Excellent quality material and delivery was quicker than expected

Critical highlights

No critical highlights yet

How would you rate Cover & All UK?
Top Positive Review

“We went back for more.”

Dave C.
1/31/24

We are lucky to have a place in the Lakes, which is great. But when the weather changes, like during the winter. Our BBQ which we bought the cover for it ( Weber) it lasted 2 years, cost £60. So we decided to get one made to measure from covers & all. We already had one at home & covers for the furniture in grey too. As in pictures. We chose the standard, recommended quality covers. They do a more robust material, which I feel isn't needed in our case.

Top Critical Review

“Awful Service - Avoid!”

Jim S.
4/16/24

Ordered 2 custom tarps and they arrived too short; I've provided evidence but they just keep coming back with (they're creased, we made the correct size). They've provided me no evidence of any kind of quality control, just keep repeating that I'm wrong and my tape measure is clearly also at fault. They are a good 4cm out which makes a big difference for my use case. I will now resort to getting a refund from my bank.

Reviews (10,123)

Rating

Timeframe

Other

Reviews that mention popular keywords

garden furniture (276) quality material (143)
Thumbnail of user davec1469
1 review
0 helpful votes
January 31st, 2024
Verified purchase

We are lucky to have a place in the Lakes, which is great. But when the weather changes, like during the winter. Our BBQ which we bought the cover for it ( Weber) it lasted 2 years, cost £60. So we decided to get one made to measure from covers & all. We already had one at home & covers for the furniture in grey too. As in pictures. We chose the standard, recommended quality covers. They do a more robust material, which I feel isn't needed in our case.

Reason I chose this business:

We chose cover & all uk because the material works great. It will outlast what your covering & whats better than a perfect fit. We have Moda furniture ul in the Lakes. Their covers are over £150 for the table & chairs, with covers & all would be under £100 & better material, in my opinion.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Thumbnail of user andrewh2463
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Great product. I sent measurements and details of TV and the cover fits like a glove. Material is first class can see it lasting for years to come. Only comment I have and not negative on ordering I assumed it was all UK based but you order UK and is shipped from India I think so delivery is slower than expected, however this wouldn't put me off I will order again from covers & all.
5 🌟 👍

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Andrew! We are delighted to hear that you are pleased with our product. As per your concern, all our products are manufactured in India and the same is mentioned on the website. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user mikeb3664
1 review
0 helpful votes
March 4th, 2024
Verified purchase

I recently purchased a new BBQ cover for one of my larger BBQ's. They tend to stand outside all year round and I end up replacing them every couple of years and they are relatively expensive. The one I had from the manufacturer was much thinner and had gone wafer thin in two years and as a result shredded in the wind this year.
The new one fits perfectly, is much more substantial, I believe less expensive and at this point in time, I cannot fault it. A great product!

Reason I chose this business:

It just looked to be far more substantial in the online pictures, you never know until you receive it, however, it has more than exceeded my expectations.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Mike! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user martynw22
1 review
0 helpful votes
February 20th, 2024
• Updated review

I needed a cover for a pond spill way bowl to stop it filling up with water, icing over and cracking this expensive bowl.

I put my order in and they came back with some great advice changing sizes and type etc. What I got from them was exactly what I wanted and the quality was spot on.

Many thanks

Products used:
Garden cover

Service
Value
Shipping
Returns
Quality
Brilliant
February 11th, 2024
Verified purchase
• Previous review

Very very good service. I needed a bespoke cover for a pond spiller bowl and couldn't find anything anywhere. These guys got all my measurements, made good suggestions and created exactly what I wanted for a good price and speedy delivery. Thanks very much.

Reason I chose this business:

Exactly the service offered was what I needed and to a high standard.

Quality
Thumbnail of user nickc1120
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Ordered a cover as a replacement for the storage bag for an inflatable dinghy. Chose the most durable fabric option. Cover arrived, looks very well constructed, sizing is accurate and material appears to be good quality. Will see how it lasts in marine environment! All in all, excellent service. Thanks!

Reason I chose this business:

Custom sizing, design options (eyelets, drawstring, etc.), reasonable pricing

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user lauraw2408
1 review
0 helpful votes
April 20th, 2024
Verified purchase

I'd tried to find ready made cushion covers for my 10 year okd rattan furniture and came across Cover and All. I got a quote for 4 seat cushions and 4 back cushion covers. The price was really good, so I took the plunge and ordered them. My covers were received a week later and I'm so pleased with them. They're much better than the originals and look amazing. Hopefully the rain will soon stop so I can enjoy them more

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Laura! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user renees1039
1 review
0 helpful votes
April 30th, 2024
Verified purchase

Ordering was good. Helpful in helping us get correct measurements. Arrived quicker than expected. One negative that the holes on the side panels do not line up.

Reason I chose this business:

Good price.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Renee! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user guyc256
1 review
0 helpful votes
March 21st, 2024
Verified purchase

As far as I can tell, this is the only company to make custom tarpaulin/covers. The ordering process was complicated in terms of getting them to confirm specific measurements (eg diameter of eyelets/grommets) as there seem to be some language terminology differences. But we finally got there and they arrived promptly and do the job very well - and for a very reasonable price.

Difficult and time consuming to get the information I needed.

Reason I chose this business:

Found via online search

Service
Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Thank you, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance while placing the order, please feel free to reach out. We look forward to serving you again!

Thumbnail of user iang710
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Good quality product - good fit for vehicle - delivered slightly ahead of promised date. Website ordering process could be improved but did work eventually.

Reason I chose this business:

I found the company by using Google and vwas happy that it was a large reputable company to use

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Ian! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user robinl898
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Having sent off dimensions, I got a detailed query back including drawings, which allowed for some tweaks which ensured that the product was a perfect fit when received. Excellent service!

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Robin! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user richardl3418
1 review
0 helpful votes
April 20th, 2024
Verified purchase

I was unable to find the correct size of cover for my trailer so I bought this tarpaulin. Excellent service and fit. Would highly recommend!

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user hazell92
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Very happy with the product and good customer service when I asked the measurements to be changed they did it straight away. Thank you.

Service
Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Hazel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user louisec547
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Easy to measure thanks to the detailed "How To" guide. Cover came quickly and fitted perfectly. Highly Recommend this company

Reason I chose this business:

Company offered bespoke sizing and heavy duty material

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Louise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user rupertb28
1 review
0 helpful votes
June 4th, 2021
Verified purchase

Good waterproof fabric. One brass ringlet missing and a little oversized. Ideally a draw string would have been provided. Delivery took longer than expected but we didn't realise it would be shipped from India.

Quality
Thumbnail of user timh1629
1 review
0 helpful votes
April 21st, 2024
Verified purchase

Brilliant product, perfect sizes, really well made. Best choice for garden furniture covers. Will recommend Covers & All to everybody

Reason I chose this business:

Best prices, easy to use website, excellent choice of fabrics. Easily the best source of garden furniture replacement covers

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Tim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user christophert1326
1 review
0 helpful votes
April 27th, 2024
Verified purchase

Fantastic second life to our outside coushions. Easy to follow online instructions ment getting the correct shape and size.

Brilliant colour and hard-wearing material.

Quickly produced and delivered without cutting quality.

Will use again for other projects around the garden

Reason I chose this business:

Confident and easy to use online instructions to chose my correct shape and size. EASY TO USE.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user lucys413
1 review
0 helpful votes
January 20th, 2024
Verified purchase

This was an easy product to design on their website for what i wanted, delivered in good time and great quality product. I will definitely use them again.

Reason I chose this business:

I wanted a specific size for a specific job and they make to order.

Quality
Thumbnail of user andrewh2486
1 review
0 helpful votes
May 7th, 2024
Verified purchase

The site was not too hard to navigate.
Easy to decide and construct exactly what I wanted. Good delivery time.
Very pleased and will use again.

Reason I chose this business:

Best value and bespoke size covers.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Andrew! We are sorry for any inconvenience that has been caused to you. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user nickb1261
1 review
0 helpful votes
January 30th, 2024
Verified purchase

Ordered and delivered well within quoted period. Easy to fit, protects seat well from dog who's sitting on it.

Reason I chose this business:

Best looking product for price

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Thumbnail of user markw1399
1 review
0 helpful votes
April 15th, 2024
Verified purchase

From the point of ordering all the way through to receiving the custom made products, every step was very simple.
The covers are stunning and beautifully made!
Cut to size and stitched perfectly.
The quality and strength is so much more than I expected as well as a very speedy delivery.
I will be buying more in the near future.
Thank you

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Mark! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user keitha733
1 review
0 helpful votes
February 6th, 2024
Verified purchase

It arrived sooner than expected. Very good quality. If I ever need another tarpaulin I'll use this company again. It was easy to order the size I needed for my log store.

Reason I chose this business:

Easy to put the tarpaulin dimensions into the calculator and options for eyelets and reinforcement.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Thank you, Keith, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user jeninneh
1 review
0 helpful votes
March 4th, 2024
Verified purchase

The website was easy to navigate and explains very clearly how to measure each dimension.
Did feel a bit nervous and hoped I had measured correctly, but item arrived and fitted perfectly. Great quality product and would certainly buy again

Reason I chose this business:

Bespoke product t to fit non-standard items - great quality fabric and workmanship

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Jeninne! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user janv282
1 review
0 helpful votes
March 11th, 2024
Verified purchase

I needed a solution for a round skylight sunshade for our Savanna Studio (www.savanna.studio) and came across Covers&all and found something that could do the job perfectly. Super happy and we'll be back to order more!

Reason I chose this business:

I found them via a Google search

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Jan! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user nicol36
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Made me lovely and well made covers the last time I bought from them. Easy site to use.

Reason I chose this business:

Make good covers

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Thank you, Nico, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and website. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user brianl2589
1 review
0 helpful votes
May 7th, 2024
Verified purchase

The L-shaped sofa cover for our roof terrace furniture arrived promptly and fits perfectly. It looks strong and much more durable than the torn one which it is replacing.
Thank you.

Quality
Thumbnail of user veenim1
Veeni M. – Cover & All UK Rep

Hey Brian! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

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Company Representative

Thumbnail of user nishants21
Nishant S.
Typically responds within 24 hours

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