Cover Letter Now has a rating of 4.2 stars from 4,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cover Letter Now most frequently mention great experience, customer service, and easy process. Cover Letter Now ranks 6th among Career Advice sites.
Proactively asks for customer feedback
I was really please with Cover Letter Now. I called to cancel my service and spoke with Boris. He was very polite and understanding. Not only did he cancelled the service for me but I also received my refund and extended time to use the service, if needed. I will recommend this service to anyone I know. Thanks to you Cover Letter Now!
Don't advertise as a "free cover letter" when it's not actually free, and put the price actual price somewhere visible. This is false advertising.
I was really please with Cover Letter Now. I called to cancel my service and spoke with Boris. He was very polite and understanding. Not only did he cancelled the service for me but I also received my refund and extended time to use the service, if needed. I will recommend this service to anyone I know.
Thanks to you Cover Letter Now!
So quick and easy. Great suggestions!
Thank you for sharing your feedback and rating us five stars!
Very easy to use. Thank you!
Thank you for sharing your feedback and rating us five stars!
The program was slow, however very easy, great user experience. Help layout what I wanted to say.
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Thank you for rating us four stars!
-CoverLetterNow
Don't advertise as a "free cover letter" when it's not actually free, and put the price actual price somewhere visible. This is false advertising.
Hello!
Our website offers an entirely free basic access account, allowing you to download a plain text version that can be used to paste on any template or document; you can also download our free templates directly from the following page: https://www.resume-now.com/resume/templates. Lastly, upon finishing your new resume, we allow you to continue with our premium features if you are satisfied with the result. This allows you to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial fee if you are not completely satisfied with your order. We invite you to give us another try!
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us
As always, we support you as you build a successful career.
-Cover Letter Now
Excellent and easy
Thank you for sharing your feedback and rating us five stars!
I tried this to create a resume for free as a trial and actually got the resume I wanted. I even included a cover letter for a nominal amount of $2+. All of this knowing that there is NO subscription. However, when I checked my credit card lately, I discovered that I was being charged MONTHLY, for 3 months already, for $23.85 each month. I do not think that I need a monthly service for a resume that I will be reusing over and over. When I logged in to the account to check why I am being charged, I saw there that I have a monthly subscription. Prior to calling their representative to clarify this, I checked my emails for receipts or any documentation regarding the billing and subscription. I did not find any. What I found are just notifications of the creation of my resume and the different cover letters that I made. I got suspicious now and I called the website. But before the call, I canceled the "subscription" just so I won't be charged again, and printed the cancellation page. The person I talked to claimed that I have agreed to all the terms and was sent copies of those agreements. I asked if he could forward those to me so I can examine them but he refused and just said that I have copies, in a dismissive way. He offered me to cancel my subscription and I said, "Wait, it's not canceled yet? I just canceled it prior to talking to you." He asked me if I have a confirmation number for the cancellation and I checked my printout. On the supposed cancellation page, it was not really a cancellation but an offer of other options with different amounts and you still have to call them to fully cancel. I pointed out to him that their business is being deceptive by making a client run through hoops thinking he is doing everything right and completely, only to realize later that the steps were intentionally confusing, misleading, and halfway done to disguise their business practices so you will still end up subscribing and not canceling. Never again. Beware.
Products used:
Resume and Cover Letter
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us
As always, we support you as you build a successful career.
-Cover Letter Now
Very happy
Thank you for sharing your feedback and rating us five stars!
Very easy, and helpful
Hello, Amanda
We appreciate you rating us five stars!
-CoverLetterNow
Easy process
Hello, Khandker
You made our day with your review; thank you!
-CoverLetterNow
Super helpful!
Hello, Ghada
We appreciate you rating us five stars!
-CoverLetterNow
I needed help with my cover letter. I thought it was free. I typed in "free cover letter" and this site came up. It was helpful in creating my cover letter but disappointed that I had to pay for it, especially when I typed in "free cover letter templates".
Hello!
We appreciate you for taking the time to share your feedback with us. We want to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you'll need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the result!
We hope that this helps clear any confusion. If you have any other questions or concerns, contact our Customer Service Team for immediate assistance using the link provided below.
Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us
As always, we support you as you build a successful career.
-Cover Letter Now
UNBELIEVABLE!
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We appreciate you sharing your feedback and rating us five stars!
-Cover Letter Now
User friendly! Professional suggestions were extremely helpful.
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We appreciate you sharing your feedback and rating us five stars!
-Cover Letter Now
I enjoyed having a framework that i could also edit to fit the criteria i needed for my career search. It even addressed things i didn't even consider regarding the pandemic and family events.
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Thank you for sharing your feedback and rating us four stars. We're always here to support you as you build a successful career.
-Cover Letter Now
It is much more objective than I thought. Thanks
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We appreciate you sharing your feedback and rating us five stars!
-Cover Letter Now
In transitioning careers I had difficulty figuring out which words and criteria to use. CLN inserted these key terms and transitional phrases in a clear and concise professional manner.
Thank you, Rata, for sharing your feedback and for giving us a great rating.
I hate writing cover letters. Having this service will save me time, time that I can use to actually look for job opportunities!
Thank you for the review and for rating us four stars, DeMarco!
It seems pretty good so far. It was easy to set up.
Liked the format.
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We appreciate you sharing your feedback and rating us 4 stars!
-Cover Letter Now
Create a job-winning cover letter in minutes!
From students or entry-level job seekers to experienced executives, our cover letter builder offers jobseekers a fast and easy way to create a cover letter. With pre-written bullet point examples across several industries and recruiter-approved templates, Cover-Letter-Now enables users to download a polished and professional cover letter in minutes.
Since 2005, we’ve helped more than 10,000,000 folks from all over America (and beyond!) discover their career path, build stronger resumes, interview with confidence, and boost their chances of finding the right job in less time.
Hello!
Thank you for sharing your positive experience with Cover Letter Now! We're delighted to hear that Boris provided excellent assistance during your cancellation process. We're committed to ensuring customer satisfaction, and it's great to know that Boris was polite and understanding. We appreciate your recommendation and are thrilled to have you as a satisfied customer. If you ever need our services again, we're here for you.