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CourtRec.com

Overview

CourtRec.com has a rating of 4.5 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases.

service
1
This company responds to reviews on average within 7 days
How would you rate CourtRec.com?
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Texas
1 review
0 helpful votes
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Customer Service
April 2, 2025

I contacted Property Rec via chat for a billing issue. They were very responsive and resolved the issue quickly.

Date of experience: March 23, 2025
Utah
1 review
0 helpful votes
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Customer Support
March 29, 2025

The Customer Service was very helpful and very quick to assist! Paul did a wonderful job helping me.

Date of experience: March 19, 2025
Vermont
1 review
0 helpful votes
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Fantastic Customer Service
April 2, 2025

Although the report did not have what I was looking for, I greatly appreciate the follow-up after my purchase and the quick and efficient communication from Andy and Jeremy.

Date of experience: March 23, 2025
Massachusetts
1 review
0 helpful votes
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Good customer service
April 3, 2025

After chatting to ask for a refund, your rep simply obliged without a hassle.

Date of experience: March 24, 2025
Wisconsin
1 review
2 helpful votes
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Needed to close my account, Debra handled it immediately. It was easy.

Date of experience: February 19, 2025
Utah
1 review
1 helpful vote
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Report file is defective
March 29, 2025

I asked for a report on a house. I paid $1 then $7 for it and they charged me. Then I downloaded the report and it had mostly blank pages and Adobe says the file is defective. I also had the report emailed to me but the file had the same problems. I asked the chat for help but just said they would refer it elsewhere. Meanwhile, I paid for the report, but didn't get it.

Date of experience: March 19, 2025
J V. CourtRec.com Rep
2 months ago

Hi David,

Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Florida
1 review
0 helpful votes
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With different package names, they made multiple charges to your credit card, with information that you can find for free on Google and other websites

Date of experience: March 14, 2025
Karmen J. CourtRec.com Rep
2 months ago

Hi Leonardo,

Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Maryland
1 review
0 helpful votes
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Great customer service!
March 29, 2025

Everyone I interacted with was extremely helpful and friendly! Answered my questions promptly and communicated well

Date of experience: March 19, 2025
Massachusetts
1 review
0 helpful votes
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Great experience working with customer service
March 30, 2025

I sent a message to customer service and Samuel helped me with everything I needed.
I would used my property recs again!

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Online chat agent was prompt, efficient, and courteous in helping me close my accoiunt and voiding an order that I did not intend.

Date of experience: March 15, 2025
Texas
1 review
4 helpful votes
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Help
March 1, 2025

I had a very good experience when I inquired about about my account. She was very efficient in checking and helping me with this issue.

Date of experience: February 19, 2025
Indiana
1 review
0 helpful votes
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Fast support
March 29, 2025

Had a miss communication. Texted the support team and they handled is so fast and professional! Great response and friendly

Date of experience: March 19, 2025
Oregon
1 review
0 helpful votes
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Customer service
March 29, 2025

I texted about a charge to my bank account. Patrick was quick to take action and resolve my problem immediately! Thank you Patrick

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Good Deal
April 3, 2025

Report I ordered was just what I needed. When I expressed a minor concern, it was dealt with immediately and productively.

Date of experience: March 23, 2025
California
1 review
0 helpful votes
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Prompt and efficient!
April 1, 2025

I used the chat service to clarify the status of my account. The response was quick and clear and I am thoroughly satisfied.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Excellent Service
April 3, 2025

Had a incorrect withdrawal on my checking account.The money was credited back after one quick email. Amazing service

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Bogus charges
February 28, 2025

They keep charging my my bank and account for absolutely nothing. Do not use this company.

Date of experience: February 18, 2025
Karmen J. CourtRec.com Rep
2 months ago

Hi Chris,

Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Texas
1 review
0 helpful votes
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Experience
March 31, 2025

Was able to get information I was looking for and received help from live chat

Date of experience: March 21, 2025
Pennsylvania
1 review
4 helpful votes
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Great service!
March 1, 2025

I received everything i was looking for thank you.

Date of experience: February 19, 2025
Georgia
1 review
3 helpful votes
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Price adjustment request
March 1, 2025

I received prompt and courteous service from the assistant. Thank you very much.

Date of experience: February 19, 2025