CourtLinked

Austrian airlines for lost our baggage during a holiday stay, out of options I tried my luck with courtlinked.com. My paralegal found their agent in United State, initiated the small claims lawsuit and case settled out of court. Recovered my costs and expenses. Amazing service to have as an arsenal.

I had initially used this service to file for small claims court. They advertised as professionals and said they would do review and even attempt to find addresses of persons. I paid $169 and when they sent my paperwork it had a type. I may have made this initially I am not sure. Either way I replied that if they had professionals reviewing this should have been easily noticed. I guess they get a large amount of complaints and did not hesitate to immediately become hostile in their replies. They talked down to me and still have not made it clear whether they will honor the refund guarantee advertised also. I did not use their paperwork and don't want it. They appear to literally just copy and paste with no actual review and there's no evidence they even attempted any address location when that was also a reasoning for choosing their services. I am more upset by how quickly they turned hostile and how common this is for them at any critique, this is unprofessional to say the least. They talked to me as if I am uneducated and were extremely disrespectful and reactive. I genuinely believe they need more professionalism and to consider how they would feel as a customer being talked to in such a way, or even just a human being. I am educated but I am a mother with a disabled child and disabled veteran husband. I am busy, I needed help and I got hostility the very moment I mentioned being unsatisfied. I am disheartened they'd talk to anyone this way not just as a professional business but as human beings to another.