Began the process over six months ago and absolutely nothing has come from it. Took weeks to get the paperwork to sign and verify, weeks to get an update after sending in the filing fee, and then suddenly they alerted me to let me know the court date was set for only two weeks away. I contacted them to find out if the defendant was even served his papers, I had paid extra to have a sheriff service, and they never responded. I emailed again, no response. Days before the court date, they finally answered my third attempt to reach someone and they said they were still waiting for service information and would contact me the following day. Of course, I had to email them again to demand the update they failed to provide and finally find out that they had not made contact with the defendant at the address I provided and asked for a work address. I provided his work address, the exact time and day he would be working, and sent a picture to help them identify him. They never served him. Weeks later and I still in the exact same place I started three months earlier, they sent back the same paperwork to restart the process. They also sent me paperwork that was addressed to the defendant. I emailed and demanded my money back. Of course they responded to that email right away telling me they don't refund active cases and then blaming the defendant for "evading the server" though there was no evidence to prove a sheriff ever attempted contact, but told me they would refile my case as a "courtesy" to me. Sent it back in March. No updates and no contact since then. No refund. Nothing about the process was simple, fast, or effective. False advertising at best. Complete waste of time.

Edit: In response to the condescending reply below. I contacted them on the 1st, 2nd, and 3rd of February 2019 and only received a reply after the fourth attempt. Their response to my questions was that they did not have the information to answer my questions, and would contact me the following day. Again, they didn't. I had to demand the update in a fifth email. After failing to ever serve the defendant, sending me the wrong paperwork, ignoring my emails, and accomplishing nothing, I demanded a refund on the March 2,2019. They have provided no refund, no updates, and have not contact myself or the defendant and any point since. It is now May 1,2019. Reviews such as these reflect exactly who they are as a business, completely lacking in customer service. Or any service at all.

Very Satisfied. Good Service.

John A Doyle