2 reviews for Costco.ca are not recommended
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Canada
1 review
1 helpful vote

Costco does not care about vulnerable customers!
December 30, 2021

COSCTCO DOES NOT CARE ABOUT THE SAFETY OF SENIORS OR THE IMMUNOCOMPROMISED.
E-mail sent by me to Costco:
I am disabled and I am immunocompromised. I wrote yesterday to express my concerns with an upcoming appliance delivery through Metro to Home. I requested that for my safety the delivery personnel be fully vaccinated. Metro to Home refused to comply and Costco refused to take responsibility. Costco has the absolute power to demand that subcontractors ask their employees their vaccination status, and if refused, find another company who is willing to respect the health and safety of Costco's customers.
And it is their LEGAL DUTY TO ACCOMMODATE the disabled and immunocompromised. I was not accommodated.
Someone from Costco phoned me that afternoon to discuss the situation. She spouted a number of platitude's and mentioned more than once that Costco closely follows the recommendations of Health Canada. I disagree.
One of the two gentlemen delivering my dishwasher was wearing a single cloth mask.
Dr. Tam, Canada's chief public health officer, advises against cloth face masks in the face of the new omnicron variant, "Tam said it is time to ditch the cloth masks. They are not going to protect you against Omicron." https://www.cbc.ca/.../tam-omicron-more-restrictions... Dr. Juni, Ontario's science advisory table, agrees.
I am not writing for the purpose of getting the delivery people in trouble. They were respectful and donned two medical masks each that I provided. I blame Metro to Home for not providing these young men proper protection, for their safety and mine. And I blame Costco, who thinks that by subcontracting out deliveries they can wash their hands of any responsibility. Well, they can't. It is absolutely their responsibility to ensure that EVERYONE working in any and all capacity for them is properly trained in covid safety and provided with the proper protection for their workers and their customers, especially the most vulnerable ones!

Products used:

LG Dishwasher

Date of experience: December 30, 2021
India
3 reviews
7 helpful votes

Fantastic
November 30, 2015

Amazing service. Keep it up

Date of experience: November 30, 2015
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