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How would you rate Copart USA?
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Nigeria
5 reviews
2 helpful votes
Follow Sadiq a.
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This site has thousands of cars for sale with little defects and some totalled. But the most important thing is that you can find one the suits what you need. It's a great business.

Date of experience: July 11, 2019
Washington
3 reviews
15 helpful votes
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No/rude customer service
February 14, 2019

I have been a member for just a few months now and already i have found that this place to be a joke,, they seem to have phantom vehicles? Or vehicles showing up on the block same day as sold. I had been watching a vehicle and seen it sell multiple times. If you call your local office like i did, mine is airway hights washington, to ask questions about said vehicle, and why its been back on the block for this is a dealer item only (brokers) are available for dealer items for the public. They (Lauren) just tell you they don't know they don't pay,, i am thinking well idiot, i am asking is there a paper problem or something? NOT god forbid a dealer don't pay for there car. Then say things like you make to big of deals about things, then ask if cooperate might be able to do something they get even more rude, and repeat moot information. If you call *******400 cooperate number it don't get answered. You wait on hold for 25 minutes to being transferred to be hung up on when your the next caller in line, or it goes to a voice mail that yep you guessed it always full. It is irritating to do business with a business that wont talk to you. Also i have made it a point to try this number 3 times a week for a month. Also my son bought a clunker for $500, after there "FEES" he paid $900 the car was already on site, so no shipping. Sales tax + fees

Date of experience: February 12, 2019