Coolnary.com has a rating of 1.0 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases.
Do not order from this company. It's a scam. I ordered two Taylor Swift Advent Calendars…not as advertised and took months to receive…nothing.
Do not order from this company. I ordered September 25th and got the runaround for two months each time I asked where my package was. It is November 11th, I still haven't received the package or a refund. 0 stars!
Tip for consumers:
It has been more than two months and package still has not arrived. You will waste your money if you order from this company.
I order a Christmas ornament for my granddaughter Oct 30 it is now November 28 and I still have not received the item. I have email them several times with no reply.
Coolnary.com is stealing the photos and content from small business owners. They stole my photos and descriptions from my Etsy shop and are using them on their site as if they are their own. I would give them 0 stars if I could.
I ordered labels on 1-23-24. My bank account was charged $22.27 plus.66 for foreign transaction fee. I never received confirmation email. I have tried contacting you but NO RESPONSE. CREDIT MY ACCOUNT NOW. Unhappy Customer
I spent over $100 for 3 items I purchased on Coolnary. It took several weeks for them to process. Ok, I dealt with that. They sent me a tracking number. I followed it. Tracking showed 2 weeks to reach the US. Two weeks later, the tracking showed my package was delivered. I NEVER received it. I contacted the company. They responded it was delivered. I asked what carrier delivered it once it came to US. I was told to contact USPS. I went to my local post office. They told me I would need the tracking number to locate it. I contacted Coolnary again and told them what my local post office needed. Two months later, Coolnary ghosted me. They never responded to that question. I have reported them as a scam. I never received the package. Coolnary made no attempt to correct this with either a U.S. tracking number, resend the items or provide a credit. On top of that, I charged it to my PayPal account. I filed a dispute with them. Due to the tracking showing it was delivered, which was a total scam, PayPal did nothing. I made a big mistake trusting an online international company.
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