Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
Difficult to figure out how to reorder, especially with a new RX. I had to call and have Marcus walk me through. Lots of information on website--not "user friendly." Marcus did a great job tho!
I wish the product had Right and Left in boxes. Or some easy way to identify which eye as the RX is different for each eye.
Excellent service and fast delivery. User-friendly interface.
Easy to order, fast delivery and competitive prices
Always my go to for ordering contacts, fast and efficient.
They are easy to order from and you get the best deal on the net!
The site was fine but the processing fee is over the top. Gouge the people and they will stop shopping with you.
Very smooth, no gimmicks, no drowning in emails after the order.
Great customer service especially the "reminders".
I need some assistance. I got an old prescription and need to return this order.
HI Tiffany. Please be advised you can contact customer service Monday-Friday 830am-5pm EST at 1-800-352-0255 or email customerservice@contactlensking.com for assistance.
Your prices are much better than most. Navigating your website was easy until I needed to attach a file with the prescription. At that point I could no longer check out. I then had to email the prescription.
Great... easy to order and quick to ship. Fast to find what I needed and support was readily available
Fast, easy to order, and so far the best price 've found online for my contacts.
Easy to find the products i was looking for. Took one star off bc I didn't like that a very large fee was addd at checkout. But I do understand why you did it and appreciate that you explained why
Great prices and easy. There's a new king in town!
Easy to reorder… quick delivery…. Takes PayPal… sends me reminder email when it's time to reorder
Had a difficult, obscure prescription and they handled it as efficiently as I could expect.
Simple, straight-forward…price is right, super-quick shipping!
Very easy to use the website and so much cheaper than anyone else. I will be ordering from them again!
Easy to deal with. Did not have to leave home to order and get my lenses.
Smooth transaction from start to finish. No glitches, no delays, no surprises.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
HI Amy. We do apologize if you had trouble with the reorder with a new script. Unfortunately you can not edit a reorder, you would need to start shopping and reselect the brand and enter in the updated rx. We will also pass the information along to our web developer to see if they can make that a little more user friendly.