Overview
Construction Gear has a rating of 4 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Construction Gear most frequently mention customer service, good quality and great price. Construction Gear ranks 4th among Boots sites.
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The process was great they stayed in constant contact with our company, the made sure we approved the design before hand and the hats are good for what we do. Great price and quick service! Thank you
Excellent Customer Service! The store has always put customer satisfaction first and I will always get my apparel here. The embroidery is top notch as well.
2 things: 1] you should have a size chart; 2] The shipping cost should be put in BEFORE commitment to buy so that the total cost is shown before deciding to buy. And these are Great slippers - I wish there had been an assigned shipping tracker so I wouldn't have had to call.
2 things: 1] you should have a size chart; 2] The shipping cost should be put in BEFORE commitment to buy so that the total cost is shown before deciding to buy.
Comfortable and no break in time. Excellent quality for a fair price. I have worn them to work for a few days now and you can't hardly tell they have been walked in. I will be a repeat customer.
I was sent the wrong items, and when I call the phone number it is always busy. I emailed them twice, and have not heard back at all and it's been weeks
I had an issue with a promo code but a customer service representative was able to assist me and my issue was resolved. Also the shoes I received were great quality shoes!
I was given a code for $10 off on my purchase after I had subscribed to your email list. I attempted several times and it would not take my code: CSG10$ It is upsetting that you do not honor the discount.
I ordered a black belt online and the item was shipped quickly and was packaged very securely. I highly recommend this seller as the quality of the product is excellent. It was an A+++ transaction.
This was by far the least expensive source for these boots. I had never heard of these folks so I figured I was placing a small bet. That bet paid off.
Was very pleased with my transaction and shipping time. The products I purchased were at an unbeatable price and are authentic, liscensed, quality products. I couldnt be happier!
Pleased with the quality and the service. Thank You. Ease of ordering, cost factor was good, quality of product seems acceptable. Had a hard time finding the style I wanted with the attached hood.
Had to go to post office due to apt number was not on package you cannot edit your. Application. Please make a way to edit if something was omitted in error.
First and foremost. The website is really user-friendly. Great collection, however my workplace only permits black! The cost is quite affordable. Stylish and appealing.
I had a pair of boots I needed to return and want to replace them the ones I received were defective after 3 times ordering every time the ones I ordered were out of stock finally the 4th pair that had in stock I understood I had to oat a little more so I authorizedfhdm fo tske 29.99 and they took 107.00 I have had so much trouble in my life with any company I would never tell any one to go to them that's all I guess chalk it up to one and last time with that company I don't need this agrvatiom and all it was I am done with them Linda russell
Selection had more options than other places. Items were cheaper and shipping was cheaper than other places. I got a good customer service vibe from the site.
Received shirts quickly. Shirts are great quality and will definitely order from here again. Recommend to the guys at work who are going to order some also.
HAPPY WITH MY PURCHASE. ALL SEEM TO BE GOOD BRANDS, I WILL SAY THAT ONE SHIRT THAT SHOWED TO BE IN STOCK WHICH WASNT IN STOCK HELD UP MY ORDER FOR ALMOST 2 WEEKS, NO MESSAGES, NO EMAILS... I HAD TO CALL AND FIND OUT WHAT THE HOLD UP WAS AND CANCELLED THAT SHIRT. IF I DIDNT THEY WOULD HAVE HELD UP THE ENTIRE ORDER WITHOUT CALLING, EMAILING TO CONFIRM
Very happy with the product and delivery was well within my expectations. I was impressed that there was no shipping fee plus it was at my door within 4 days.
Great inventory of sizes; great selection of styles; great price! I was very pleased that the shipping process began within 24 hours. My order arrived earlier than scheduled.
Satisfied customer! We have used this store for several years now and are extremely satisfied. They have a wide variety of styles to choose from and have wonderful customer service.
I need a new pair every year. It was a good price so I bought three pair. I was going to leave it at that but I haven't reached the mandatory 100 characters until now.
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- New Stanton, PA, United States
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Business History
The Construction Gear Store is a privately owned company that is also based out of New Stanton, Pennsylvania. Their New Stanton location houses a 100k square foot warehouse that The Construction Gear Store uses to ship, manufacture, fabricate and put together its items as well as its own line of work gear under the brand name, Rugged Blue. The company also has a location in Sparks, Nevada for shipping to its customers on the west coast. The Construction Gear Store is most well known for their customizable products, including customizable hard hats, a popular item among its customer base.
Rugged Blue offers an array of products including its own safety glasses, flashlights, boots and safety vests.
The Construction Gear Store also launched another site called the Safety Girl Store in 2009. The Safety Girl Store specializes in women's workwear, safety and personal protection. The site at one time would have and include items ranging from pepper spray, stun guns, emergency roadside kits, work boots and more. Although is now primarily focused on women's workwear, safety products and its correlating brand of products, Safety Girl.
The company also sells items from popular and well-known brands in the industry such as Wolverine, Carhartt and Dickies.
The Construction Gear Store has its own blog with articles that informs potential and or existing customers and buyers on the latest products and tips for keeping safe on the job, specifically in more laborious fields, including but not limited to construction, electrical and factory work.
The Construction Gear Store along with Online Stores Inc. and its other subsidiaries have received positive feedback in throughout their tenure in their own retail niche markets. The company also offers wholesale of its products to eligible customers.
The Construction Gear Store was founded in 2008 with the purpose of bringing affordable workwear, safety gear and boots to the general public. The company would become one of the largest online vendors and retailers in its field.
Their brand Rugged Blue was created by Online Stores Inc. in 2011.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joshua, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!