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ConsoGame

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Jordan
1 review
0 helpful votes
Follow Zezoo Z.
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They scammed me
February 7, 2025

I bought games and accounts they told me that the Nintendo won't get banned but it did and I kept talking to them since December till now. They keep telling me that manger would take care but he didn't - I don't suggest buying from it- untrusty

Date of experience: February 1, 2025
Australia
1 review
0 helpful votes
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Shocking site paid for my game a whole day later I don't have it. I have been told my refund can take 28 days when does it ever take that long in today's modern world of online banking.from what I have read they don't even send you a code They take your money try and hack an account that has the game you paid for and once they hack said persons profile you get a login for w hacked stolen account. DO NOT USE THIS SERVICE!

Date of experience: March 16, 2025
Romania
1 review
0 helpful votes
Follow Noob T.
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Dont buy from this
February 10, 2025

I bought hitman 3 for ps5 and after 7 days i still dont got the game and i think I will never get it. Dont buy from them ever. Please spread this

Date of experience: February 3, 2025
GB
1 review
3 helpful votes
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Terrible
February 7, 2023

Shocking customer service from mark.

My son wanted a game so we went with this company thinking all would be well based on the information they're pumping out on the website. Was told that it would be a few hours, 1 day later nothing, 2 days later nothing, 3 days later nothing. Got told it would be a few more days, waited nothing. Asked for a refund and they put their back up instantly, I quote what "mark" said "it will take significantly longer" all it takes is to hit refund 5/7 days a done but nope not them.

Absolutely shocking service.

Date of experience: February 7, 2023
GB
1 review
1 helpful vote
Follow Blerina M.
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Scam
February 22, 2023

The are just a scam with fake customer service.

After I made the purchase, they gave me an email that does not exist and is not activated. I cannot do anything, and I also could not log into PS4.

I messaged them several times but no response, i got no refund and no game, waste of money.

Caution: They give you fake accounts, and even if the account is real, it will be blocked from PS because they will make illegal ways to get the games.

And don't believe the good reviews here because I'm pretty sure they just bought it. There are several websites that offer the service of selling good reviews on trustpilot

Date of experience: February 22, 2023
Italy
1 review
3 helpful votes
Follow billi b.
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Avoid it at any cost
May 25, 2023

You can't pay with paypal, no purchase recipt, no refund, you won't get the game but an account instead. 180 days of warranty then no more support for the account you got. If something wrong happens after the 180 days you're going to lose the game forever
Avoid this site at any cost.

Date of experience: May 25, 2023
Texas
1 review
2 helpful votes
Follow Victor A.
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So essentially they are selling stolen accounts. They will give you 90 days to replace it with another stolen account when inevitably the original owner regains control of their account. After the 90 days they will give you nothing and you will lose access to the permissions of the stolen account. So if you look at it as renting in an unethical manner then go for it.

Date of experience: April 7, 2023
Romania
1 review
0 helpful votes
Follow Nicohlas L.
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They are thieves
July 12, 2023

They are just thieves, giving you accounts so that the game gets locked after the warranty expires, meaning you would have to pay again for the game. Better buy a game with someone from ps store instead from these anomalies. You try to chat with them and they just close the chat because screw customers. They might get the accounts from ppl without even knowing

Date of experience: July 12, 2023
Sri Lanka
1 review
5 helpful votes
Follow Sandin I.
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Consogame order delay
June 11, 2023

Horrible! I paid for Hogwarts Legacy PS4 on May 16th and excitedly waited for the delivery, and now, almost a month later, I am still waiting for my order. Consogame chat agents read my chat inquiries and ignore them until the session expires or block my IP from chat support for several hours. I have paid 39.64 USD for the game, and they don't even refund me for this failure. Don't trust ConsoGame or their related site as the cheapest game store. I'm so frustrated and disappointed in this scam. I have all the screen shots to prove their scam if need to. Be very careful and think twice before purchasing from them.
I will update this post if I ever receive my order or a refund.

Date of experience: June 11, 2023
Slovakia
1 review
1 helpful vote
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Games
February 21, 2023

I often buy games here for both nintendo and my playstation and I am very satisfied, I always get some kind of gift in the form of extra games, they are willing, accommodating and above all they have good prices

Date of experience: February 21, 2023
Algeria
1 review
1 helpful vote
Follow La famille T.
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I bought Call of duty Mw2 for 39 euros, first of all they sent me and accoynt with an invalid password after contacting them they sent me an accoynt that lasted 15 days and now I lost the game, their customer service is an automatic response robot in most of the time.

Date of experience: April 13, 2023
Latvia
1 review
0 helpful votes
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Bad service
March 19, 2024

They never deliver on time and doesn't give refunds, waited more than 3 days and nothing came, they just always say It's gonna arrive today or tomorrow. Terrible service and absolute scam!

Date of experience: March 19, 2024
GB
1 review
0 helpful votes
Follow Yas A.
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Disgusting service
June 24, 2023

So I have used this website for many years but noticed it was getting worse and worse with the time the deliver the games and then the lies you get from the online chat saying they will have it delivered asap but then days and days later still nothing. I purchased a game in October and then in may I couldn't access it. Consogames response was sorry we will replace it. I waited days and then kept getting same response. Then today they said sorry cant do nothing you can purchase game at 60percent discount. I argued why I should do this when I haven't had the game that long and this is unfair. The online chat guy just said its out of warranty and we can't do nothing. He was just being cocky and rude so I won't be ever using them again and don't suggest anyone else uses them as game will run out and you would of waisted your money

Date of experience: June 24, 2023
Czechia
1 review
0 helpful votes
Follow Karl V.
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I bought two games, Spider-Man and Grand Theft Auto, waited about 15 minutes and got the first game, then after another five minutes I got the second one. There were some problems with the GTA one, I wrote to technical support, they surprisingly answered and helped. It looks like it's been working all day. If something goes wrong, I'll let you know.

Date of experience: January 27, 2022
GB
1 review
1 helpful vote
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Absolute scam
December 14, 2022

I bought two games for them an it's clear that this was a stolen account. I have removed it from my PS5 and the game, I'm out £40 but in the end it was the ethical choice. I only hope the person who's account they stole gets it back! I ordered another game and was told it would come within a few hours and it's been several days. I do not feel comfortable even using the site so I will be deleting their emails and not entering in the account details if they even deliver "The account."

Date of experience: December 14, 2022
Qatar
1 review
1 helpful vote
Follow Yas I.
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Scam Scam Scam
February 5, 2023

They know that we will end up here writing a bad review about them, but at least we have to warn others of getting scammed.

No consogame.com is not legit

Date of experience: February 3, 2023
Algeria
3 reviews
22 helpful votes
Follow Hocine d.
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I tried to buy a PS5 game and before I buy it, they said I can play it on my main account, but when I paid, they told me that you just bought another account! I immediately asked for a refund through the chat, and they kept reading my messages and ignoring me, then after two hours, they went ahead and activated the game without telling me, and told me oops the game is active, and you can't get a refund. BE AWARE OF THESE SCAMMERS

Date of experience: May 5, 2023
New Jersey
1 review
1 helpful vote
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SCAM alert
October 5, 2022

This site is a big SCAM! Selling accounts with misleading presentation as though they're selling the actual game keys and regardless if you activate the account or not, they never cancel nor refund. They've sent me 3 accounts that do NOT work over the last 48hrs, even though I requested the transaction be cancelled the minute I realized they're not selling the actual game keys. To do business with this site is to dump your hard earned cash out n a well.

Date of experience: October 5, 2022
Illinois
1 review
1 helpful vote
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Scam
January 26, 2023

This is a complete and total scam. Do not waste your money on these vultures. They say that they will be delivering a cd code to you to redeem, instead they try to send you a whole $#*! account that has no doubt been stolen. They are nothing but scamming vultures.

Date of experience: January 26, 2023
Canada
1 review
0 helpful votes
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Scammers
May 7, 2021

Warning is a scam company! You bought an hacked account and this stop working after few days. You make a request to the support for a replacement but he promises you have a replacement within 48 hours but it's not true. I received this after 2 weeks and you have 24 h to reclame account if not this account was canceled again and you got nothing after that! Scam fraud warning!

Date of experience: May 7, 2021

Overview

ConsoGame has a rating of 1.2 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ConsoGame most frequently mention and customer service. ConsoGame ranks 320th among Video Games sites.

service
30
value
29
shipping
28
returns
27
quality
26
This company does not typically respond to reviews