1 review for comScore is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Massachusetts
9 reviews
82 helpful votes

AKA/DBA Opinion Square & www.opinionsquare.com This...
March 12, 2011

AKA/DBA Opinion Square & www.opinionsquare.com This was my 1st BBB complaint in some time, and the BBB did indeed list it. It is an unresolved/unreconciable 2011 complaint as I did not spend any money, I woudl have to bring them to court for fraud which I am not doing over some small amount of money. I work with many online and brick and mortar marketing/survey organizations. What Opinion Square does is suggest a survey time of say 20 minutes... IF YOU QUALIFY. Nothing unique here so far, but, what Opinion Square does is basically ask you the entire survey, often exceeding the quoted time for the actual survey itself and then as it draws to a close (and one can logically see that they gathered the information they needed for their customer) they tell you, sorry, you didn't qualify. In other words, thanks for your 30 minutes and divuldging your personal information, but no points and no money for you. However, bear in mind, to suck you in, your first survey is likely going to go very well. This is a trick to get you to continue, but you will never get to the level of them sending you compensation. This is the only survey site I have ever filed a BBB complaint about and only the 4th BBB complaint I have issued since I filed my first 7 years ago. This is also the only company to not even respond to the complaint. Additionally, even after informing the BBB of the fact that I sent in 3 requests to remove me from their mailing lists, I continue to get bombarded with Opinion Square emails. Surveys are fun and interesting late at night, but stick with the winners if you want to do them. BEWARE of Opinion Square. After all the complaints directly to them, the BBB process, and 3 requests to remove me from their list, I have still never received even an acknowledgement of my complint. They have a parent company listed on the BBB. I think people, even if you know there is no monetary recompense in it for you, need to go to www.bbb.org and file a complaint against Opinion Square and it's parent company www.comscore.com ******* Democracy Drive, Suite 600, Reston, VA ******* for fraudulent business practices and misrepresentation of compensation along with literally non-existent customer service. DO NOT ENGAGE IN SURVEYS WITH OPINIONSQUARE.COM - who knows what they are doing with your private information if they behave like this. Again, surveys on the side are interesting and fun, but there is more than meets the eye to Opinion Square... it's a fool's chance your taking with them. BEWARE!

Date of experience: March 12, 2011
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1 review for comScore is not recommended