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Comcast-cable Reviews Summary
The company faces significant challenges in its reputation, primarily due to customer dissatisfaction with service reliability and perceived high costs. Many customers express frustration over billing issues, particularly concerning promotions and coupon usage, which contribute to a sense of mistrust. Additionally, frequent service outages are a common complaint, leading to overall dissatisfaction with the customer experience. While some customers may appreciate certain aspects of the service, the prevailing sentiment indicates a pressing need for improved customer support and clearer communication regarding billing practices to enhance overall satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
The rates by Comcast cable just kept rising sometimes 3xs a year, ridiculous! I left Comcast cable after 13 years as I was paying $160.00 month for a crappy package. I took back my tv box and they tried to talk me into staying, I said no. In fact I found a Streaming service that offers me 125 channels for…ready?,….$7.99 month! It works great and offers almost all of my favorite channels! I am more than satisfied without overpaying Comcast cable for a crappy package! I recommend streaming!
The worst cable company I have ever dealt with... They gave me a coupon to use towards my bill or movies... I used it towards movies, and have the proof... Now Comcast is telling me I owe them for the movies and won't give me credit for the coupon... Comcast is expensive and their is always an outage... I will not be renewing my contract next year and if it wasn't such a huge cancellation fee I would cancel with them now... I'm Totally Dissatisfied With Comcast/Xfinity... Never Again...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members