At the time of this posting it has been almost 6 weeks since I placed an order with absolutely no indication as to when it might be shipped. Multiple emails requesting a status update have gone unanswered. My recommendation is to take your business elsewhere.
I ordered a candle holder from you and paid by cc. My invoice number is 2000-*******. My payment was posted to my credit card 4/26/16 for $48.89. I did not receive this item. Please look into it and send me the item I ordered.
M. S. Downes
*******494
If I could say o stars I would. I read another comment from someone who had the same experience.
They take your order and give you a tracking number that is not valid with any delivery service. They say it is priority and you don't get the order but charged a high shipping cost.
I've tried to contact them several times and they won't answer any emails when I ask about the delivery. All I know is that they took my purchase money for the item and won't answer me.
I submitted an order on 1-9-2021. The charge was posted on 1-11-2021 to my bank account. I have not heard from this merchant about any impending shipment. All my numerous emails have gone unanswered! I wish I had seen these negative reviews before I ordered from this online merchant. BUYER BEWARE!
I ordered a picture frame from this site. I got an email confirming my order then nothing. About 2 weeks later after trying to email them (they don't list a phone number) I get an automatic generated email stating they have "not heard from me and thought they should follow up". I email them back stating I needed my item by Christmas. Then no further contact from them for another week. I finally get another automatic email from them again saying "they have not heard back from me". I sent them another email and sent my phone number requesting them to call me to discuss my order. I get a third email back from them and it is very rude. They told me "we don't think you are reading our email and Please READ our emails in their entirety". Then they stated they have cancelled my order and if I wanted to order something it needs to be from their holiday section. Seriously? I didn't want anything from their holiday section, I wanted my picture frame. Stay away from this company.
Don't order from this company! They give you a tracking number you can't track! I did get through by email and they said they would check on the tracking and get back with me. They didn't. Finally my order came and it was postmarked days after I had gotten a tracking number. The merchandise was not the high quality I have found in other Amia products. They might be knockoffs. It was packaged very shoddily and they charged me a huge shipping fee! They won't even list their phone number... that should have been a clue!
I ordered the wrong item and it took me multiple email and filing a BBB claim to get return authorization. I had to pay the return postage and the merchant requires insurance. After 3 email and 16 days after my return was received they are claiming the item was damaged due to insufficient packaging. It was returned packed in styrofoam, the exact packaging it was sent to me in.
I placed two orders 24 days apart,. Was told it would be about a three week delay, for each order. Received two of the 6 pieces on scheduled. But others never arrived gave then two additional weeks and then sent email to the address for order problems, waited a week sent a 2nd request for info, waited a week sent 3rd request for info No reply to any of the emails. On tuesday nov 20 it will be 11 weeks since 1st order and 8 weeks since 2 nd order, and 6 weeks since the two pieces were received.
Place was happy to take my money, but no reply to. Problems
Can't email them about your order can't get them to answer phone, items never arrive had to get money back thru my bank waited over 30 day's nothing beware! Extreamly hard time finding number to call
Placed a preferred on Dec. 3rd, 2020. Now Dec. 20th NOTHING E-Mailed 4 times Nothing. Will be contacting PayPal. Called 3 Times NOTHING. Buyer beware. What a Joke.
Placed an order and received a receipt but then waited, and waited, and waited and NOTHING... and unable to contact. This is a complete scam and Please BUYER BEWARE!
Answer: Dear william bennett: Check your s p a m folder - we have sent MANY emails about your fraudulent chargeback that you placed. You need to contact us on our website- not this site. We will not answer anything else posted here on this site as we are involving the Punxsutawney, PA Police Department 02/12/18 at 8:00am. We were informed by our bank that you placed a chargeback on your credit card for the AMIA A Hill of A Lot of Snowmen Beveled Medium Octagon Panel that we shipped to you in December. We spoke to the delivery supervisor at your USPS and they CONFIRMED this item was indeed delivered to: William bennett 118 apple st. Punxsutawney, PA 15767 USPS Tracking # 9505 5103 4094 7354 1270 40 you can go to www.usps.com to see tracking for yourself Exactly as entered on your order. You told your credit card company this charge from us was not a valid charge. We have not received ANY emails from you regarding this matter. This is the FIRST communication from you and it isn't even our site. We need this chargeback repaid immediately. We shipped you this item, in good faith. USPS confirmed you received it at that address AND tracking shows DELIVERED. We need repayment no later than 02/12/18 8:00apm or we have no choice than to contact the Punxsutawney, PA Police Department for this to be treated the same as bouncing a check to us. We are hoping this was an honest oversight on your part. Go to OUR website to respond or check your spam folder for all of our MANY emails. We have been in business 21 years and we NEVER charge customers unless an item ships. This item shipped and tracking proving such is above. Thank you The Collector's Addition
The Collector’s Addition has a rating of 1 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. The Collector’s Addition ranks 103rd among Gift Baskets sites.