- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Coco Fields Boutique has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Coco Fields Boutique ranks 654th among Clothing Other sites.
Ordered 2 bodysuits 3/10/21. After no updates, reached out via IG 3/29/21. They claimed they sent an email that there wasn't enough fabric for one of the bodysuits, but I did not see this email in my inbox, spam, nor trash. I said I'd be okay if they used the fabric they offered instead but asked that they make sure to send an email with all this info. After 30 mins of receiving no response on DM nor the requested email, I said I'd just like the one bodysuit they did have fabric for. Still no response for days. I commented on a post, emailed, DM'ed: no response. This was when I realized that I could not trust this company to do what they promised. Finally, after about a week, they uploaded another post, and I saw that there were several people in the same boat, trying to reach them. I commented as well, and this was finally when I got a response. They did refund me the money, thankfully. They have really cute products, but they really need to work on their customer service.
Ordered 2 bodysuits 3/10/21. After no updates, reached out via IG 3/29/21. They claimed they sent an email that there wasn't enough fabric for one of the bodysuits, but I did not see this email in my inbox, spam, nor trash. I said I'd be okay if they used the fabric they offered instead but asked that they make sure to send an email with all this info. After 30 mins of receiving no response on DM nor the requested email, I said I'd just like the one bodysuit they did have fabric for. Still no response for days. I commented on a post, emailed, DM'ed: no response. This was when I realized that I could not trust this company to do what they promised. Finally, after about a week, they uploaded another post, and I saw that there were several people in the same boat, trying to reach them. I commented as well, and this was finally when I got a response. They did refund me the money, thankfully. They have really cute products, but they really need to work on their customer service.
Tip for consumers:
Do not expect prompt communication nor service if your order experiences any issues.
Products used:
None
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
