Overview

What reviewers want you to know

Positive highlights

  • When I began to have garage door opener issues, I looked online for a company with a good reputation.
  • I am completely satisfied with the service I received from Precision Door Service.

Critical highlights

No critical highlights yet

How would you rate Precision Garage Door Cleveland?
Top Positive Review

“Outstanding service on a big job on a Sunday!”

Alex R.
9/12/16

Outstanding service on a big job on a Sunday! You technician Anthony (who has helped us before on a previous install) once again did a fantastic job, even recognizing that he needed an extra pair of hands. You team acted very professionally, worked quickly to get our house moving back to normal after a lightening strike took down most electronics, including the garage motor/controls. Thank you for being there. I hope you know how good your technicians are, especially Anthony

Top Critical Review

“Bill called and told me when he would arrive and he...”

Kathy M.
3/6/18

Bill called and told me when he would arrive and he did arrive on time. He explained everything to me and answer all my questions. Bill was very professional and respectful. I would recommend you to my neighbors because you and your technicians are knowledgeable and trustworthy.

Reviews (286)

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Reviews that mention popular keywords

garage door (104) precision door (29)

Reviews from Related Businesses

Thumbnail of user edw67
Ed W.
1 review
0 helpful votes
April 16th, 2018
Verified purchase

I've used other company's but your company's service and price was the best in town. The tech was nice, pleasant and fast! He even waited a few minutes for me to arrive!! I will recommend to all my friends

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Scott M.
1 review
0 helpful votes
November 29th, 2016
Verified purchase

Garage door wouldn't open. Response was extremely fast, faster than expected. Extremely old door springs were replaced quickly. Bill was courteous and professional. Well done.

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Willis B.
1 review
0 helpful votes
November 28th, 2016
Verified purchase

I found my Technition Anthony to be very knowledgeable and professional. His assistance in helping me understand my unit better was very helpful.

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D G.
1 review
0 helpful votes
November 18th, 2016
Verified purchase

5 Stars. Will, the technician was on time. He was personable and professional. He provided several solutions to resolving the issues, but no pressure. With the immediate problem solved, I will definitely call Precision Door for future enhancements and will recommend them to my friends.

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Susan S.
1 review
0 helpful votes
November 17th, 2016
Verified purchase

What a wonderful experience! The repair needed was made promptly and correctly and the price was less than I had expected. I will definitely be calling you in the near future when I replace the entire door.

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D C.
1 review
0 helpful votes
August 10th, 2016
Verified purchase

I appreciate the level of professionalism that Will provided. I like that everything was clearly explained and that I was presented with three options.

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Sharon S.
1 review
0 helpful votes
October 12th, 2016
Verified purchase

Good company, Antony came out and diagnosed the problem and gave me several options for repair. He did the work and it's been close to 2 months now and no problems.

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Earl B.
1 review
0 helpful votes
September 16th, 2016
Verified purchase

Service Technician Will Coad arrived within 3 hours of calling and requesting service. That is amazing. Will was professional and courteous and explained what needed to be done and the options available. I chose the top package for a complete tune-up since my garage door had not been serviced in about 20 years. It is obvious Will knew what he was doing as I watched him work. He completed the job in under 2 hours and my door operation is very smooth and quiet. I highly recommend Precision Door Service. My only wish is that the package could have been cheaper, but I guess you pay for what you get.

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Freddy C.
1 review
0 helpful votes
September 20th, 2016
Verified purchase

Bill was knowledgeable and efficient in his understanding of my dilemma. Gentleman also has a down to earth sense of humor which was appreciated as well.

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Monica H.
1 review
0 helpful votes
September 28th, 2016
Verified purchase

I called Precision at 7:22 pm on Tuesday night because my garage door was jammed and would not close.

By 8:00 pm, Ryan (the technician) was at my house ready to fix the problem.

Ryan explained the problem and gave me suggestions that may prevent having the same problem in the future. He did a great job and was very professional!

I would recommend Precision to my friends, family and coworkers.

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Frances B.
1 review
0 helpful votes
September 30th, 2016
Verified purchase

Zoran was personable, explained everything to me, even dumb questions. I felt confident he knew what he was doing. Excellent service.

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Mark H.
1 review
0 helpful votes
October 6th, 2016
Verified purchase

Did a great job made sure I understood how to use equipment before he left. Great service I would recommend them to anyone who need work done on there garage.

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Eileen P.
1 review
0 helpful votes
October 12th, 2016
Verified purchase

The employee was very prompt and gave me all the information I needed.
He came back in 2 days to do additional work. I needed to have a seal placed on the bottom of the garage door.

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Alex R.
1 review
0 helpful votes
September 12th, 2016
Verified purchase

Outstanding service on a big job on a Sunday! You technician Anthony (who has helped us before on a previous install) once again did a fantastic job, even recognizing that he needed an extra pair of hands. You team acted very professionally, worked quickly to get our house moving back to normal after a lightening strike took down most electronics, including the garage motor/controls. Thank you for being there. I hope you know how good your technicians are, especially Anthony

Thumbnail of user neverlinf
Neverlin F.
1 review
0 helpful votes
October 14th, 2016
Verified purchase

We were satisfied with the work that was done. Your representative Anthony wise was informative, courteous and personable. We enjoyed the professionalism as well. We certainly would recommend your services. It was a fun experience.

Thumbnail of user markc484
Mark C.
1 review
0 helpful votes
October 19th, 2016
Verified purchase

Doing business with Precision was quick and easy. They arrived to my house the same day I called and fixed the problem immediately. The repairman Paul was very polite and thorough with inspecting the garage and determining the problem. Thanks Paul and would recommend Precision!

Thumbnail of user tomt164
Tom T.
1 review
0 helpful votes
October 21st, 2016
Verified purchase

Anthony called and arrived on the day that I called the company. He arrived at the agreed time and was very professional. He found our problem, and told me of options. Anthony performed the job and explained the operation of everything to my wife and me. I will use Precision in the future and will definitely ask for Anthony. Go Tribe!

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Rob D.
1 review
0 helpful votes
October 21st, 2016
Verified purchase

Have a garage door that I hadn't had serviced in over 15 yrs.! Your technician Will showed up on time and promptly got to work diagnosing the issues that I was having. After presenting me with different options as well as his recommendations, he replaced the worn-out, cheaper grade, original parts with brand new upgraded parts, giving my garage door a fresh, professional overhaul. He was neat, professional and very meticulous about his work and got a big job done in just over an hour!

I would highly recommend Precision to anyone! You will get a friendly, knowledgeable technician and a quality job done right!

Thumbnail of user rexb30
Rex B.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Called yesterday afternoon. Fixed this morning! Very helpful scheduler, who reviewed previous work completed with me and applied a service call fee discount. Bill arrived first thing this morning after calling to let me know his ETA. Very friendly and courteous man, who listened carefully and patiently, diagnosed the problem, and clearly outlined our options. Excellent attention to detail. A positive experience from initial phone call to working door.

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Suzana F.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Great work. Bill arrived on time, He was friendly, professional, fixed the garage door promptly. I am very impressed and happy with his excellent services.
Suzana

Thumbnail of user johnm1851
John M.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Bill did a great job and very professional. He made sure the job was done right. I give him 5 stars. I selected 5 stars above but not sure if it took.

Thumbnail of user jamesl382
James L.
22 reviews
1 helpful vote
September 12th, 2016
Verified purchase

Punctual and professional garage door repair. Replaced ten rollers, two coil springs, center bearing plate, 16'10" shaft, lubed and calibrated.

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Lenora L.
1 review
0 helpful votes
August 13th, 2016
Verified purchase

Great! My garage door stopped working. I called a couple of companies for a repair appointment.
Precision offered the quickest appointment. The repairman came on time, diagnosed the problem, gave me an estimate of cost and repair time, completed the job neatly, and tolerated my 8 yr old son's presence! This is completely opposite of the experience I had with a competitor a couple of years ago when the garage door was replaced!

Thumbnail of user careym33
Carey M.
1 review
0 helpful votes
January 9th, 2019
Verified purchase

The service was great and Will who came out to service the door gave me all of my options and made it very easy to make a decision.

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Erin X.
1 review
0 helpful votes
December 5th, 2018
Verified purchase

The gentleman that came out was fantastic! Will explained things thoroughly and in terms I could understand. He was quick and efficient and the door works perfectly now. I would recommend Precision Overhead Garage Door to anyone.

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