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Clearlight Security has a rating of 4.7 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Clearlight Security ranks 116th among Home Security sites.
It's a bit too soon for us to have fully evaluated our products' performance, but we wanted to say right away that we experienced excellent online info, easy online shopping, and prompt product delivery with ClearLight.
I returned a product for a refund- Order: #74223, Item: SG-HC460w, Total: $135.00. UPS proof of receipt shows they received it a week ago 7/7/2021. I've sent several E-mail messages and voice messages to confirm that 1) a refund (or exchange) is in the works, and 2) they know I know they received it. No reply as of today 7/14/2021.
It's a bit too soon for us to have fully evaluated our products' performance, but we wanted to say right away that we experienced excellent online info, easy online shopping, and prompt product delivery with ClearLight.
I returned a product for a refund- Order: #*******, Item: SG-HC460w, Total: $135.00. UPS proof of receipt shows they received it a week ago 7/7/2021. I've sent several E-mail messages and voice messages to confirm that 1) a refund (or exchange) is in the works, and 2) they know I know they received it. No reply as of today 7/14/2021.
Tip for consumers:
Shop somewhere else, and check the BBB reviews first. It seems others have also been ripped off with returns with this company.
Products used:
First item was shipped promptly, and worked fine. This last product was lacking in field of view and resolution, so I returned it the next day in same condition it arrived. No refund or confirmation that they received it, even though I have proof from UPS that they received it. Left several voice mail messages and E-mail messages with no reply.
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