Very quick delivery. Downside: items shipped in two large boxes when one could have been used.
I really like ordering from CleanItSupply, they ship fast and I have always gotten good products from them.
Found the product I wanted. Checkout was easy. Good price.
I had stuff in cart for awhile and it was still there.
Very good! Very good very good very good very good very good
100% satisfied, Fedex repackaged but it arrived on time
Excellent Transaction went smooth Thank You that should last me a while and if someone ask me where did I get it I will send them your way...
I placed an order through this company on March 23rd. The items I ordered were both backordered by 4-6 weeks, and I knew this ordering as it was stated clearly on the product listings. My order total was 2 each of 2 different items, a little over $26. A small order, since this is a site I was unfamiliar with. My card was charged the next day, March 24th, for the full $26 and change. I emailed once week 6 hit, to be told what I knew already, the items were backordered 4-6 weeks. I heard nothing else until the middle of June, when only half of my order shipped (one of the pairs I ordered.) I emailed customer service again, asking for the status on the second set of items. They responded that it was still backordered. I asked them to refund the backordered item. They said yes. 3 days later the shipped item came in. I believe that was June 18. It's now July 10th and I have seen neither the second set nor the refund for them. I emailed them again today but honestly even if they do get back to me with my items or my money I still doubt I'll ever buy from here again. I shouldn't have to hound and pester customer service to get this company to do right by its customers. It shouldn't take this many emails just to get vague, impersonal answers. The shipping itself left a lot to be desired as well. No box liner, no packing materials, just 2 boxes of liquid cleaner tossed loose into a box that easily could hold 4. I don't think I have to tell you what's wrong with that. This entire experience has been nothing short of exasperating. If you're hard-off enough for cleaner to order from these people, don't. Just get some vinegar or bleach from the grocery store and save yourself the headache of going through this.
Edit 7/27: I did finally get my refund about a week ago.
Great place to shop. Product was received on time.
Hard to reach and communicate with. Did ordered 8 jugs, got 3. Got sent 4 more, still missing 1.
They had them on stock and it was fast delivery. Very happy with product and company.
I think my title says it all.
Thank you for being excellent Clean It Supply
Great website, y'all are always easy to deal with and professional
The shipping was a bit expensive but it did get here FAST. Didn't really need it quite that fast but I guess I really got what I paid for.
Needed to comparison shop and CleanItSupply was a clear winner. Great service, Great Product, Great Price!
Quick and easy installation. Worked perfectly. I don't do long reviews.
Easy to order. Order came on time. Good price.
Since I had to pay for shipping, I bought more.
I am a repeat customer for many reasons. I love the variety and everything they sell is top-notch.
Title says it all - the one thing I will add is that their site is easy to use.
Not good, don't get much help. All we want is to send it back and get a medium
Placed order without incident. Used to be the norm back in the day, but now its comment worthy.
Answer: I think it's a legitimate company. My daughter ordered something from them last year and received it and was satisfied.
Answer: Very happy with CleanitSupply service. The price was the less expensive I could find.
Answer: VERY HARD... YOU WONT BE ABLE TO TALK TO A HUMAN..
CleanItSupply has a rating of 4.2 stars from 3,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention customer service, fast delivery and free shipping. CleanItSupply ranks 2nd among Wholesale sites.
Hi Renee. I am the CEO of the Company. I sincerely apologize for the bad experience that you had. During the peak of the pandemic, we had volumes up to 10X our peak season and frankly struggled at times to keep up. However, our hardworking associates have remained on the job throughout, working diligently to ultimately take care of every customer (though during these extraordinary times not as promptly as we normally do). Furthermore, some of our key strategic partners, including FedEx, UPS, and America's leading consumer products manufacturers have faced daunting challenges as well. Nevertheless, we and our partners aim to make good on every commitment and if we fall short, we admit to it and compensate customers accordingly, with apologies and either credit, refunds, or reships. If we haven't taken care of you appropriately, I urge you to call us at 800-998-3295 and ask for me (Rich Hebert) and I will do my best to satisfy you. Thank you for your consideration.