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CleanItSupply

How would you rate CleanItSupply?
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New Jersey
1 review
0 helpful votes
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Excellent delivery time!
May 18, 2024

Very quick delivery. Downside: items shipped in two large boxes when one could have been used.

Date of experience: May 8, 2024
Minnesota
1 review
0 helpful votes
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Great Place
April 4, 2024

I really like ordering from CleanItSupply, they ship fast and I have always gotten good products from them.

Date of experience: March 25, 2024
Arkansas
1 review
0 helpful votes
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Completely Satisfied
May 17, 2024
Updated review

Found the product I wanted. Checkout was easy. Good price.

Date of experience: May 7, 2024

Found the product I wanted
May 1, 2024
Previous review

Found the product I wanted. Checkout was easy.

Date of experience: April 21, 2024
Wisconsin
1 review
0 helpful votes
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Very pleased
May 17, 2024
Updated review

I had stuff in cart for awhile and it was still there.

Date of experience: May 7, 2024

It's great
January 1, 2024
Previous review

Was looking for lower prices.and very good service

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Very good
May 16, 2024
Updated review

Very good! Very good very good very good very good very good

Date of experience: May 6, 2024

V good v good
June 29, 2023
Previous review

V good v good

Date of experience: June 29, 2023
Texas
1 review
0 helpful votes
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100% satisfied
May 16, 2024

100% satisfied, Fedex repackaged but it arrived on time

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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NOVA JUMBO TISSUE
February 21, 2023

Excellent Transaction went smooth Thank You that should last me a while and if someone ask me where did I get it I will send them your way...

Date of experience: February 21, 2023
Washington
1 review
1 helpful vote
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Buyer beware
July 10, 2020

I placed an order through this company on March 23rd. The items I ordered were both backordered by 4-6 weeks, and I knew this ordering as it was stated clearly on the product listings. My order total was 2 each of 2 different items, a little over $26. A small order, since this is a site I was unfamiliar with. My card was charged the next day, March 24th, for the full $26 and change. I emailed once week 6 hit, to be told what I knew already, the items were backordered 4-6 weeks. I heard nothing else until the middle of June, when only half of my order shipped (one of the pairs I ordered.) I emailed customer service again, asking for the status on the second set of items. They responded that it was still backordered. I asked them to refund the backordered item. They said yes. 3 days later the shipped item came in. I believe that was June 18. It's now July 10th and I have seen neither the second set nor the refund for them. I emailed them again today but honestly even if they do get back to me with my items or my money I still doubt I'll ever buy from here again. I shouldn't have to hound and pester customer service to get this company to do right by its customers. It shouldn't take this many emails just to get vague, impersonal answers. The shipping itself left a lot to be desired as well. No box liner, no packing materials, just 2 boxes of liquid cleaner tossed loose into a box that easily could hold 4. I don't think I have to tell you what's wrong with that. This entire experience has been nothing short of exasperating. If you're hard-off enough for cleaner to order from these people, don't. Just get some vinegar or bleach from the grocery store and save yourself the headache of going through this.

Edit 7/27: I did finally get my refund about a week ago.

Date of experience: July 10, 2020
Matthew A. CleanItSupply Rep
over a year old

Hi Renee. I am the CEO of the Company. I sincerely apologize for the bad experience that you had. During the peak of the pandemic, we had volumes up to 10X our peak season and frankly struggled at times to keep up. However, our hardworking associates have remained on the job throughout, working diligently to ultimately take care of every customer (though during these extraordinary times not as promptly as we normally do). Furthermore, some of our key strategic partners, including FedEx, UPS, and America's leading consumer products manufacturers have faced daunting challenges as well. Nevertheless, we and our partners aim to make good on every commitment and if we fall short, we admit to it and compensate customers accordingly, with apologies and either credit, refunds, or reships. If we haven't taken care of you appropriately, I urge you to call us at 800-998-3295 and ask for me (Rich Hebert) and I will do my best to satisfy you. Thank you for your consideration.

Georgia
1 review
0 helpful votes
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Great place to shop.
May 14, 2024

Great place to shop. Product was received on time.

Date of experience: May 4, 2024
Arizona
1 review
2 helpful votes
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Great if I could get all the product I ordered
November 14, 2023

Hard to reach and communicate with. Did ordered 8 jugs, got 3. Got sent 4 more, still missing 1.

Date of experience: November 7, 2023
California
1 review
0 helpful votes
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Fast delivery
April 10, 2024

They had them on stock and it was fast delivery. Very happy with product and company.

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
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Cleanit Supply is easy and fast
April 23, 2024
Updated review

I think my title says it all.
Thank you for being excellent Clean It Supply

Date of experience: April 13, 2024

Great website, y'all are always easy to deal with and professional
August 20, 2022
Previous review

Great website, y'all are always easy to deal with and professional

Date of experience: August 20, 2022
Pennsylvania
1 review
0 helpful votes
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Got what I wanted.
September 1, 2022

The shipping was a bit expensive but it did get here FAST. Didn't really need it quite that fast but I guess I really got what I paid for.

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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Quick and Easy
April 14, 2022

Needed to comparison shop and CleanItSupply was a clear winner. Great service, Great Product, Great Price!

Date of experience: April 14, 2022
Texas
2 reviews
0 helpful votes
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Fit perfectly
May 12, 2024

Quick and easy installation. Worked perfectly. I don't do long reviews.

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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Hard to find anywhere else, at this price
May 8, 2024

Easy to order. Order came on time. Good price.
Since I had to pay for shipping, I bought more.

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Very High Quality
February 3, 2021

I am a repeat customer for many reasons. I love the variety and everything they sell is top-notch.

Date of experience: February 3, 2021
Washington
1 review
0 helpful votes
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They have everything that you need at fair prices
January 17, 2023

Title says it all - the one thing I will add is that their site is easy to use.

Date of experience: January 17, 2023
Iowa
1 review
2 helpful votes
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Not good, don't get much help. All we want is to send it back and get a medium

CleanItSupply attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Virginia
1 review
0 helpful votes
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Great product
June 26, 2023

Placed order without incident. Used to be the norm back in the day, but now its comment worthy.

Date of experience: June 26, 2023

Overview

CleanItSupply has a rating of 4.2 stars from 3,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention customer service, fast delivery and free shipping. CleanItSupply ranks 2nd among Wholesale sites.

service
389
value
436
shipping
437
returns
28
quality
2,579
This company does not typically respond to reviews

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26,312 reviews