Classmates has a rating of 1.3 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Classmates most frequently mention credit card, customer service, and automatic renewal problems. Classmates ranks 551st among Social Network sites.
This company responds to reviews on average within 17 days
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So I got a yearbook from here and let me tell you this was not my first choice after reading what people had been through on classmates so I looked at other places but this was the only one that had the yearbook that I wanted so I prayed to God that it would come in time for a gift that I am giving and it did! I am sooo happy with how it came out and that it came on time for my mom's birthday gift. If you are wanting to get a yearbook from here get one but I know for some people things go wrong but sometimes you have to take a chance and let me tell you I took a Big chance lol but it came and it's the right one so I am happy
Was notified by PayPal 1/11/24 $96 was paid out to Classmates. I called Classmates to cancel subscription and was told it would cancel 1/11/2026. I was told I was notified of the renewal and price increase which I have no record of. Reviewing the hundreds of complaints filed with The Better Business Bureau, Classmates has perfected the art of legal theft and should be avoided.
I ordered a year book reprint for one that I had not originally purchased. Then I read all these bad reviews and felt I had just been taken for a bad ride. To my surprise within a few days i received a shipping notification and the book showed up at my northern home. I flew up there and inspected same and found that it was what I expected with quality commensurate with a reprint. Possibly they are trying to rebuild their reputation but I must be honest and call a spade a spade! Eveland from Cleveland.
Tip for consumers:
They did what they said.
Products used:
Yearbook reprint
North Syracuse High School in NORTH Syracuse, New York - IS NOT the same high school as North High School in Syracuse, New York! Read this a couple of time before you discard it. Your site has mixed up the 2 schools. Its annoying and one of the reasons I haven't subscribed... Respectfully, Cornelius C. Hayes, Jr. North Syracuse High School class of 1957.
Good site to track down some of your old school friends? Or maybe a favorite teacher who made a difference in your life? This is the place to start. Basic access is free, premium access is modestly priced.
Join Classmates.com for Free! Reconnect with high school friends, browse the biggest database of online yearbooks and/or plan high school reunions.