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Claire's Stores has a rating of 1.3 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Claire's Stores most frequently mention customer service problems. Claire's Stores ranks 110th among Discount Jewelry sites.
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I recently visited store #5777, Erica was amazing. Customer service exceptional. I live in Texas, never met her before. She explained to my minor children who now have 3 sets of ear lobe piercings each, the proper maintenance for their ears to prevent infection. It seemed if she genuinally cared about their well being and she kept a smile the entire time!
These employees are all Karens! They had the audacity to call the police on a black coworker trying to get her arrested to cover some BS. The Managers are unprofessional, always asking their employees for money, and they always looks as if they are on drugs. The store needs to be investigated and closed. The fact that you would secretly call the police to get an employee fired is disgusting. Please fire these Karens!
I recently visited store #5777, Erica was amazing. Customer service exceptional. I live in Texas, never met her before. She explained to my minor children who now have 3 sets of ear lobe piercings each, the proper maintenance for their ears to prevent infection. It seemed if she genuinally cared about their well being and she kept a smile the entire time!
Products used:
piercings
Ears pierced,she was the only one working, took her time! Waited on us and pierced 3 others!
Love the service!
Tip for consumers:
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Products used:
Earrings
Claire's handles PLushies. They are wonderful little soft, furry friends that have a special one for each month. Kids and adults, both, love them!
#plushiesfriends
#tryazon
#claire's
I used to work at our local claires and even if this review seems biased it is truthful. The company takes everything very seriously and professionally. Making customers happy is very very important. They make sure all employees are properly trained with piercing ears and are very sanitized.
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For exciting career opportunities at Claire's: http://clairescareers.com/ Customer Service Claires.com - Online Support - US Only Email: customersupport@claires.com Phone: 1-800-804-7194 Claire's Stores - In Store Support -North Ameri...
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