CityMax has a rating of 4.2 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CityMax most frequently mention customer service, and support team. CityMax ranks 4th among Website Builder sites.
I have been with CityMax for several years now. And all because I like their service. They provide the right tools for the job and more. I did not think that my site would start making a profit so quickly. CityMax will do not only the practical part, but also the visual part at an excellent level. Recommend!
I have been a customer with a website for several years. My site is not reachable and have found it impossible to contact the company for tech support. There is no link or ability to submit a request on the City Max website.
I used a different site builder before finding citymax. They have a lot of good features but I feel like they could add a few more in that would make them a lot of money. If they were connected with a credit card processing company that would integrate with a simple click I would use it. I would imagine citymax would get a cut or maybe they could be the credit card processing company. Would be nice to have some updated templates also. Overall I have had a good experience with citymax.
CityMax made it easy to design my site with content and their online catalog is easy to set up. You can add multiple products, same products with different variables, add custom shipping options and more. You can also set up several email accounts for your business and manage them with your login. You get notification for your orders in email and in your dashboard, so it's easy to keep track. The reporting is good and shows you where your orders generated. They have a good marketing section to help with your marketing efforts. There is also the option to add other products from Doba and a few other vendors right into your website. All in all, this is a good website provider. The support system is very good as well. I've used it 3 times in the 3 years I've been a customer. You can't go wrong with this service.
We are a small non-profit with a wide variety of needs: we sell tickets to events, provide information on a wide variety of events, and display videos and images of our artists. We have to be able to update information frequently and organize content. CityMax has been very easy to use, and provides us the flexibility to create a wide range of types of content pages very quickly. In addition, we have found the Help Desk to be very responsive.
I used CityMax to build my first website ever and it was super easy to navigate and understand. In addition, their support team was great at answering questions and helping me out when I ran into trouble. I highly recommend CityMax!
I've been a customer of CityMax for more than a decade, which, these days, is itself a pretty strong recommendation for such a service. Through that decade, my website has undergone many shifts in focus and design, all of which have been easy to implement using CityMax's user-friendly interface. And when I've had issues -- inevitable on any site and with any system -- the CityMax support team has nearly always stepped in swiftly and helpfully with a solution.
I should also point out that through that same period I have only experienced one price increase and, although no one likes to see prices go up, I have to confess that $24.98/month for the suite of included services (including e-commerce) is still a bargain. As well, the service is always being upgraded with new (included) features.
So, why only 4/5 stars? Well, no service is perfect. During the (very) occasional outages (mostly to do with email), communication with customers could have been much improved. As well, two features important to me are still missing: CityMax sites are not mobile-optimized, which, at a time when more and more people access the web via phone and tablet, is a serious lack; and there is no a preview function that would allow you to see the results of page edits/updates before they go live. Address those three issues and I would easily give CityMax a 5/5 rating.
Meantime, would I recommend the service? Absolutely.
I am just learning to build my first website and I like that can add HTML and CSS code if I want. Super fast, great support, great price, great website, Citymax rocks!
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